Joined: Dec '08
Location: Netherlands
Age: 64 (M)
Posts: 735
Well John, can you shead some light here? I'm interested, but still working on a $25 bonus on PP, just now got enough pts for that $50 BRM-bonus ( yes, I know i am slow) So, if there is no time-limit on the play-thr.-bonus, I may still join. (btw, what's better for a low stakes player; deposit or ndb?)
Joined: Aug '09
Location: Chile
Age: 37 (M)
Posts: 1353
Posted by M3turbo:
Posted by Aggro666: i think, the promotion ends on the 1st of Nov, regarding the Info on the BBP webpage
Thats probably the end for new sign ups cause in cashier there is no expire date.
Oh really tha's sad for the new users, because I think is a really good promo. I strongly recommend you guys to request the BBP offers soon as I did. Although I'm currently playing at Mansion to clear the ND bonus, I already requested the BBP offers because as everyone say here, there is not limit time to clear it.
Joined: Feb '08
Location: Finland
Age: 46 (M)
Posts: 2
John,
can you please help me with following matter? I was going through all the functionality of bbp, like transfers etc. I made a trial withdrawal to my BigBet account, and though about transferring those funds immediately back to my poker account. Ok, it all happened, but at the same I lost my bankroll building bonus. I contacted Jewel in chat, and she activated my bonus agan. That was very kind, but am I asking too much, if you could re-activate my inactive Level 4 bonus, that I had already cleared quite a much?
Posted by Doomsday_vic: John doesnt work during weekends so you guys will probably hear from him on monday
Patience~!
Very astute Doomsday!
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Posted by magatt966: I asked this question to online support on bigbet, and they said there is no time limit to our promotion.. so I think we can take this for sure
anyway john if u want to confirm us this issue, you are welcome
No, there's no time limit to clear it... damn I'm good to you lot!
can you please help me with following matter? I was going through all the functionality of bbp, like transfers etc. I made a trial withdrawal to my BigBet account, and though about transferring those funds immediately back to my poker account. Ok, it all happened, but at the same I lost my bankroll building bonus. I contacted Jewel in chat, and she activated my bonus agan. That was very kind, but am I asking too much, if you could re-activate my inactive Level 4 bonus, that I had already cleared quite a much?
Thanks anyway for good service!
Ok guys, let me try and clear this up. Unlike most bonuses where you basically 'earn them' in advance, we're giving the cash up front PRIOR to you clearing it. So when you try and cash out or redeem points you will lose the level you're currently on.
Quite simply, you're not meeting the T&C's of the offer.
We have been ultra generous with putting people back it the promo if they didn't understand but there's a limit to what I'm able to do with the system as it's all automated. Can you imagine what it would be like if we had to move people from level to level manually??
In summary, we MIGHT be able to put you back in a level or sort something else out for you but there's a limit to what we can do within the system. In this instance lostikka there's no way I can get you back at that level without making a complete mess of things I'm afraid.
Joined: Sep '09
Location: United States
Age: 40 (F)
Posts: 8
hi bigbet i have an account with you and im at level 2 and i have only done 44vip points theres no way i can get to 200 with the $4 i have left to get the $20 so if i can get to 50vip points thats like $5 of the $20 can i have that? lol
Posted by mallicai6: hi bigbet i have an account with you and im at level 2 and i have only done 44vip points theres no way i can get to 200 with the $4 i have left to get the $20 so if i can get to 50vip points thats like $5 of the $20 can i have that? lol