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  20-Apr-12, 13:18   #1
Free gifts! 0 
bajkawlodar 
Joined: Apr '12
Location: Poland
Age: 49 (M)
Posts: 16
Hi, i want to get free gift from Bankrollmob, i registered account in PartyPoker with bonus code from site, made a deposit more than minimum, earn more than 30 points but still dont have mob point on my account..i dont have change of my status in this gift. I'm waiting 14 days (excluding weekends etc) waiting 8 days and still nothing

4/6/2012 Party Poker 5000 MobPoints xxxxxx Processing Question

This is something normall here to waiting about month for mob points??

Aww crap!

     
  20-Apr-12, 13:26   #2
  0 
Chartoule 
Joined: May '09
Location: Spain
Age: 41 (M)
Posts: 1261
Hi bajkawlodar.

I want to remember some post like you and all say that sites take some time to verify that all in ok. In any way i never sign for a gift so i´m not sure if i´m right.

Admin will help you soon. Good look with your 5k mobpoints.

     
  20-Apr-12, 13:32   #3
  0 
bajkawlodar 
Joined: Apr '12
Location: Poland
Age: 49 (M)
Posts: 16
There is a info "usually it takes 2-4 days (excluded weekends) so..why i'm waiting so long? And it's still processing, next step is aprooved it and sent info to PartyPoker to verify my account.

     
  20-Apr-12, 20:22   #4
  0 
DaCapo71 
Joined: Aug '10
Location: Germany
Age: 45 (M)
Posts: 1707
Yep, be sure, you get your points/money. But sometimes you must wait 3-5 working days for the verifiying process. After this time you can send a mail to the support and they help you verry fast.

     
  20-Apr-12, 20:58   #5
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10016
There are delays with Party Poker often and not only for the gift offer.
If everything is done according to the rules then you will get it.
If you consider that Party Poker delays and it was also an Easter period then
you can add a little more to that.
But for such concerns you should contact support by email and keep the reference number
they sent you for future correspondence.

     
  20-Apr-12, 21:05   #6
  0 
Arithmajik 

Joined: Feb '11
Location: Canada
Age: 32 (M)
Posts: 1568
Greetings Bajkawloader, and welcome to the forums. Sorry to hear you had to wait for your free gift. Did you get paid yet? If not has BRM Support said anything to you yet? If not send them and email, maybe Party to just to see. Let us know how it goes.

     
  20-Apr-12, 23:07   #7
  0 
bajkawlodar 
Joined: Apr '12
Location: Poland
Age: 49 (M)
Posts: 16
Hi, thanks for respond!

Yep, i know that the Easter were, but excluding weekends and Easter is 8 working days and still procesing, today support told me that they're waiting now for respond from PartyPoker (so they didnt do anything in 8 days...). We will see how long more i must wait for this gift.

     
  20-Apr-12, 23:23   #8
  0 
jomull57 

Joined: Apr '12
Location: United Kingdom
Age: 45 (F)
Posts: 438
has it been sorted yet you earned it chase it up

     
  21-Apr-12, 07:04   #9
  0 
Macubaas 
Joined: Apr '11
Location: Romania
Age: 27 (M)
Posts: 6668
You'll definately get your money if you did all the requirements for this gift offer.

It's true that in some cases it takes longer than it should be so patience is the name of the game Big Smile

     
  21-Apr-12, 11:01   #10
  0 
pokershark74 

Joined: Feb '11
Location: Canada
Age: 27 (M)
Posts: 831
from personal experience and also being around brm a little while now i can tell ya that anything relating to party poker generally can take a little extra time just a matter of patience unfortunately. good luck with your bonus aswell as poker in general and welcome to the brm forums!! Agree Agree

     
  22-Apr-12, 15:30   #11
  0 
Arithmajik 

Joined: Feb '11
Location: Canada
Age: 32 (M)
Posts: 1568
Hi again Bajkalodar, as some of the others have mentioned some times things get delayed by the poker room itself (party in this case). One things for sure, you'll definitely get paid if you did it right. BRM has never let me down in that regard.

     
  24-Apr-12, 13:03   #12
  0 
bajkawlodar 
Joined: Apr '12
Location: Poland
Age: 49 (M)
Posts: 16
Today is my 18 waiting day and still have "processing" so "usually it takes 3-4 days" is a b******t Smile

     
  24-Apr-12, 13:48   #13
  0 
schwabo 

Joined: Mar '10
Location: Croatia
Age: 67 (F)
Posts: 986
Yes it's normal,for some gift offers I wait week but for one gift offer i was waiting 42 days to get that gift and i must send maybe 10 e-mails to poker site and to BRM but at the end you will be rewarded if you do everything what is needed for that gift Thumbs Up

     
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