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  1-May-12, 08:06   #1
Software problem when I open (See pic) 0 
MrBokee 

Joined: Dec '11
Location: Montenegro
Age: 29 (M)
Posts: 80
Hi there mobsters.. I have some goddaaaaaamn problem.
When I open Celeb, Poker770, Unibet, Gutshot.. i have same problem with those rooms.

It tries to load/checking version/updating.. but nothing..
I've already tried this. Uninstall. Restart. Clearing registry. Restart. Download and install.. NOTHING.

Someone have a clue?

Edited by MrBokee (Tuesday, May 01, 2012 @ 08:17 GMT)

Attached Imagesceleb.jpg

     
  1-May-12, 08:50   #2
  0 
SuperNoob 

Joined: May '09
Location: India
Age: 30 (M)
Posts: 4873
maybe your antivirus/firewall is blocking the software Confused

     
  1-May-12, 09:05   #3
  0 
jessthehuman 

Joined: Apr '09
Location: Australia
Age: 32 (M)
Posts: 6441
Posted by SuperNoob:
maybe your antivirus/firewall is blocking the software Confused


This is definitely the first place to start.. Try completely disabling your AV/FW + Windows FW. If this makes it work - then you know you need to configure it differently.

     
  1-May-12, 09:17   #4
  0 
DeMoNBrE 
Joined: Oct '11
Location: Serbia
Age: 36 (M)
Posts: 13
The best is to take screenshot and sent it to support they will wantfrom you to sent to they then some file from program to they can fix it...
I had the same prob..

     
  1-May-12, 11:09   #5
  0 
Fakiry 

Joined: Apr '09
Location: Portugal
Age: 37 (M)
Posts: 4764
Hey, nice desktop, very clean, is it new or are you really that tidy? About your problem, your talking about rooms from different companies, so that really must have something to do with your PC. I would go for the disabling of the firewall and, if the problem continues, then contact support through the site (once you can’t get access to the support through the installed software because it just doesn’t work… Blink.

     
  1-May-12, 13:06   #6
  0 
shokaku 

Joined: May '08
Location: Germany
Age: 51 (M)
Posts: 6235
These are all ipoker clients you try to open?
I had some problems with false virus alarms with ipoker clients in the past. So it is possoble that your antivirus program/firewall is blocking the download.

     
  1-May-12, 15:07   #7
  0 
MrBokee 

Joined: Dec '11
Location: Montenegro
Age: 29 (M)
Posts: 80
Posted by jessthehuman:
Posted by SuperNoob:
maybe your antivirus/firewall is blocking the software Confused


This is definitely the first place to start.. Try completely disabling your AV/FW + Windows FW. If this makes it work - then you know you need to configure it differently.


And if not? Smile I've just uninstalled aV completelly (Avast PRO) but the problem persists. I'll try to uninstall and clean everything (reg, cache, ext) and if nothing helps - format C.. Big Smile

Posted by Fakiry:
Hey, nice desktop, very clean, is it new or are you really that tidy?


Tidy, but gotta be 'cuz I'm using this comp only for music production and poker Smile

     
  1-May-12, 15:41   #8
  0 
Serpang 
Joined: Jan '10
Location: Indonesia
Age: 53 (M)
Posts: 1477
Posted by MrBokee:
Posted by jessthehuman:
[QUOTE]Posted by SuperNoob:
maybe your antivirus/firewall is blocking the software Confused


This is definitely the first place to start.. Try completely disabling your AV/FW + Windows FW. If this makes it work - then you know you need to configure it differently.


And if not? Smile I've just uninstalled aV completelly (Avast PRO) but the problem persists. I'll try to uninstall and clean everything (reg, cache, ext) and if nothing helps - format


I use Avast! but I didn't get problem open ipoker. I think the best way is ask to support, I had other problem before and their advise solve it. And other side I couldn't login at another site ( not ipoker) and we couldn't find out solution, still can't login Sad Sad

     
  1-May-12, 15:54   #9
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10045
Since its not antivirus ( which with so many softwares was hard to be it)
probably its something that has to do with windows.
Try updating everything and then try again (it helped me a couple of times).
A conflict may be another reason.

     
  1-May-12, 18:06   #10
  0 
SuperNoob 

Joined: May '09
Location: India
Age: 30 (M)
Posts: 4873
try logging in from different computer( on which no1 else is/was playing)
if problem remains, try logging in from different internet connection and contact ur ISP

     
  1-May-12, 18:20   #11
  0 
Macubaas 
Joined: Apr '11
Location: Romania
Age: 27 (M)
Posts: 6668
It sounds to me to be the antivirus, if not the OS could be a problem...

Dll is usually a OS problem so worst you should reinstall it and try again Blink

     
  1-May-12, 19:33   #12
  0 
MrBokee 

Joined: Dec '11
Location: Montenegro
Age: 29 (M)
Posts: 80
I've contacted 3-4 different customer suport, and they told me, well.. pretty much the same.

1. Close the poker software if it is running.
2. Uninstall the software.
4. Restart the computer.
5. Disable the use of proxy servers.
6. Re-download the poker client.

I've done that, I've even cleaned registry. I changed software's to not use some ports.. I've uninstalled AV's/FW's.. I've done everything that my knowlege allows me to do (and I now a lot) and nothing helps. I just didnt do one thing that support from poker770 told me - to contact my ISP to clear my external cache. I've found a simple solution - to reinstall my OS.

Anyway, good this with a lot solution to help someone who have/will have same problem.

Thanks for your help and kindness, people..

     
  1-May-12, 19:53   #13
  0 
B1gfoot 

Joined: Mar '08
Location: United Kingdom
Age: 37 (M)
Posts: 6714
try DL in a diffrent browser(set as main browser)
OR
1. Go to start menu
2. right click on notepad, run as administrator, click yes
3. Go to file and open
4. Go to your host file......for example c:windows system32driversect
5 It will probally not say theres any files there, go to the box on the bottom right that says text documents and it will let you pick show all files.
6. Pick the one that says hosts
7 Ignore all you see and put these lines at the bottm of the list

IP of site(eg, 78.129.199.155 www.poker770.com)((actuall IP))

8. Hit the X to close it and it will ask you if you want to save........yes save it.
9. You should be good to go.
(this just directs straight to site, stops your ISP blocking it)

     
  1-May-12, 23:01   #14
  0 
jessthehuman 

Joined: Apr '09
Location: Australia
Age: 32 (M)
Posts: 6441
Try an IP Stack and Winsock reset from the command prompt:

Win XP:

netsh int ip reset resetlog.txt
netsh winsock reset catalog

VISTA/Win7:

netsh int ip reset
netsh winsock reset

------------
Or you've already reinstalled your OS ? Did it work? Be spewing if it ended up being a modem/router issue hah!

     
  6-May-12, 23:09   #15
  0 
GIOMi6 

Joined: Feb '10
Location: Suriname
Age: 39 (M)
Posts: 1189
Supernoob is right, it is your Firewall or your Antivirus program is causing these startup problems, Try logging in as administrator on your windows version, that will help for sure. Smile

     
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