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  14-May-12, 03:44   #1
Help please! Wrong details! 0 
Anni84 
Joined: Apr '12
Location: United Kingdom
Age: 32 (F)
Posts: 1
Hello, I've messed up on a bonus and have entered the incorrect username. What do I do to correct it?

Thanks in advance.
Anni Big Smile

     
  14-May-12, 04:27   #2
  0 
jessthehuman 

Joined: Apr '09
Location: Australia
Age: 32 (M)
Posts: 6441
PANIC!

------------
Probably email all the details to the BRM support address - including the bonus, the poker site, the name you entered and the name you were supposed to enter.

     
  14-May-12, 09:18   #3
  0 
Chartoule 
Joined: May '09
Location: Spain
Age: 41 (M)
Posts: 1261
Hi Anni84!

Welcome to BRM don´t forget to take a look at the gift/no deposit/ deposit offers and to play in the games (blablabla for new people).

Contact with the support or wait until Admin post here what you must do with your problem. Put off the panic mode!!!

     
  14-May-12, 14:08   #4
  0 
Fakiry 

Joined: Apr '09
Location: Portugal
Age: 37 (M)
Posts: 4764
Are you saying you entered the wrong username in BRM bonus page after registering to the bonus and created the account? If the problem was only that, I believe you can still have the chance to correct that mistake, but now BRM will probably have to check with the poker room about your registration, so they can have absolute sure that you only opened your account now. I guess you may have some luck, just wait for someone from BRM to tell you something about it. Perhaps it would also be a good idea to try to contact BRM on private, since this is business between you and BRM. Try the online support or send them an email.

     
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