Joined: Nov '11
Age: 27 (M)
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You are now chatting with 'Alice'
Alice: Hello Joop, it is a pleasure to have you with us Alice: Joop: hi Joop: can i have the free spins? Joop and what is the playtrough? Alice:Joop, you are in the right place Alice: I will check about free spins right away for you Alice: And also, regarding the playthrough, we have the Alice: Smallest playthourgh on web, 29 times the bonus amount Joop: oke thanks for the information Joop the palytrough is on all casino games? Alice: Well, regarding the playthorough, this is available in different forms on our games Alice: To be more specifically, we have games that count 0% for wagering, games that counts only 5% for wagering and games that counts 100% for wagering Alice: I will quote from our T&C regarding these games: Alice: All bonuses must be turned over 29 times before Playthrough Requirement has been met. Alice: Please note that play at certain games will contribute a different percentage to the Playthrough Requirement as follows: Alice: Turnover/play on all GoWild Slots and Fruit Machines (except Progressive Games), keno and scratch cards, count 100% towards the turnover requirement for this bonus. Alice: Turnover/play on all Table Pokers, all Roulettes, all Video/Power Pokers, all Blackjacks and Casino War count 5% towards the turnover requirement for this bonus. Alice: Turnover/play on all Classic Blackjack variations, all versions of Atlantic City Blackjack, all versions of Vegas Downtown Blackjack, all versions of Vegas Single Deck Blackjack and all Vegas Strip variations, all Aces Video/Power Pokers, Jacks or Better Video/Power Pokers, all Baccarats, all Craps, Red Dog, Sic Bo, all Progressive Games and all 3 card poker games, do not count towards the turnover requirement for this bonus. Alice: Even Money bets at the Roulette tables do not count towards the wagering requirement for this bonus. Alice: Note: If you play on the excluded games (0%) before meeting the playthrough requirements, then you agree that the casino holds the right to void any winnings and bonuses, at our discretion. Alice: Note: playthrough (wagering) made using the Gamble Feature on all Slots or the Double Feature on all Video/Power Pokers will not count towards playthrough requirements. Alice: Note: Some of our deposit bonuses will be automatically added to your account after your deposit is accepted in according to the daily promotion. If you wish to play without bonus, please ask it to be removed by contacting our 24/7 online support prior to placing any bets. Please note that the bonus cannot be removed after any wagers were made. Joop: oke thanks Joop: when do i get my free spins and on which game it is? Alice: Joop, I have checked for you and I have AMAZING news for you Alice: You can enjoy 40 free spins on ImmortalRomance however, I can add them on top of a magnificent 100% bonus that can go up to 200 PLUS 35 free spins on Hitman PLUS Alice: A special $100 invitation to an exclusive tournament PLUS Alice: 500 loyalty points Alice: Should you choose to make your first deposit with us Joop: no thanks i want to first try the casino Alice: Joop, if it is only about trying our casino, please feel free to use the Practice play mode, and there you can try all our games in the exact same conditions Alice: It is a pity to lose such an offer Alice: The game algorithms are the same in the Practice Play mode and Real Money mode Alice: and, by enjoying only the sign up bonus, your withdrawal will be limited, no matter how much you will win, however, by choosing to deposit Alice: You can enjoy the super bonuses and also you will be able to withdraw BILLIONS Joop: I can still deposit after Alice: If you enjoy the sign up bonus and you won, the withdrawal will be limited, even though you deposit later Alice: Joop, however Alice: Specially for you Alice: I have talked with my manager Alice: And only for you and only in this chat Alice: You can have 100 euro in your account, a total of 75 free spins, the $100 tourney invite and 500 loyalty points Alice: Should you choose to deposit just 25 and this Alice: Is a magnificent 300% bonus, and it is a very limited one Alice: Only until at the end of this chat Alice: No this is a once in a life time deal Alice: Alice: So it it is a real pity to lose it Alice: Alice: 100 euro and 75 free spins for just 25 Alice: How does it sounds this? Joop: no i want first the free spins the i'll see later Alice: What factors have you taken in consideration , when you have taken the decision to claim only the sign up bonus ? Joop: how reliable u are Joop: never heard about ur casino Joop: thats why Alice: Well, we are a licensed and certified casino, a legal one as you can check on our page and on Internet and also Alice: We appear on Casinomeister Alice: Which is a specialized site in online gaming Joop: they said that on my last deposit too and when i wanted to withdrall my winnings i couldnt reacht their site Alice: So, Joop, we are a very reliable casino that always pays the winnings to players Joop: so first the free spins Alice: Joop, as you can check on our website, the lists with our winners are there and also on web, you will see that we are paying the winnings to our players, so we are a trusted casino Joop: but can i first enjoy the free spins? Alice: Joop, allow me just a few moments to check with our finance department if they have received the documents required from you Alice: I have checked with our finance department and in order to be a part of our GREAT family, I will kindly ask you to send at email@example.com a copy of your ID and a copy of an utility bill and Alice: You will receive an email from our finance department in the shortest time possible Alice: Right after they will analyze your documents Joop: No i want free spins this is redicoulous, i quit with this. Alice: Joop, have a lovely day!
This smells like bad fish. Clearly their motives are to get you to put your hard earned money onto their site (or into limbo is i like to refer to it since black friday) I dont see a valid reason why you need to identify yourself before receiving free spins, and before the playthrough.
from a business point of view this seems like a terrible deal on their end as well. I find it suspicious that when express interest in your site they randomly offer you a once in a lifetime offer. for fun i would make another log in and go through the exact conversation again to see if it's a script the customer support is reading off of. but yea, id let this deal go.
Yeah indeed I LOL a lot after I read it and even during my reading... it's like they did not understand a very simple thing that is you don't want to deposit at that moment because you heard about the free spins promo and that you want to try it... if not I don't see why the hell you would go there to spend precious time...
Joined: Mar '09
Age: 41 (F)
That was indeed a very odd chat with a casino representative. Also i have never ever heard to have to verify your details in order to get bonus money or free spins in a casino. They only do that on cash outs