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  5-Jun-12, 03:02   #1
Check this out 0 
dys55 
Joined: Apr '10
Location: United States
Age: 30 (M)
Posts: 5
On May 16th I decided to play at intertops poker I wanted there first deposit 1000 freeroll, so I deposited about 37 usd and bankrolled up to 121 usd. till today I havent recieved that ticket so watch out guys if ur playing at intertops poker.



Please wait for a site operator to respond.

You are now chatting with 'Mark'

Mark: How may I help you today?

do you guys have a first depositer free roll: freeroll ?

Mark: One moment please

Mark: I'm sorry I can't advised at this time

do you guys have a first depositer free roll: I think thats why I signed up with you guys and deposited a small amout

Mark: The promotion hasn't been updated for this month

do you guys have a first depositer free roll: last month ?

Mark: I'll sent and e-mail to our poker manager querying the update

Mark: Every player who makes a deposit at Intertops between May 1st and 31st 2012 can qualify for the $1,000 Depositor Freeroll .



Freeroll Details:
When: 3rd of June 2012
Time: 05:00 pm EST
How to Qualify: Make a deposit (minimum of $20) and earn 10 FPP between May 1st and 31st 2012 on any real money cash game or tournament at Intertops Poker. Intertops will issue tickets to the players that have qualified to the $1,000 Depositor Freeroll on June 1st 2012.




do you guys have a first depositer free roll: didnt I meet that ?

do you guys have a first depositer free roll: may 16 made 1 tier so thats what 100 pts

Mark: The free roll as yesturday

Mark: was*

Mark: You'll have to re-qualify for the upcoming one in July

do you guys have a first depositer free roll: but I didnt have no ticket next to my loyalty level

do you guys have a first depositer free roll: I checked and it said 0

do you guys have a first depositer free roll: could you check on my account if I was rewarded with that ticket

Mark: If it wasn't posted your account can contact us to register you

Mark: you can*

do you guys have a first depositer free roll: how with no ticket didnt know if I could register

Mark: one moment please

Mark: I'm sorry I am unable to credit non deposit bonuses to poker accounts

do you guys have a first depositer free roll: I did meet ur sites requirements

do you guys have a first depositer free roll: or you guys can delete my account lol

Mark: The tournament has passed

Mark: You'll have to request a ticket for the upcoming tournament

Mark: but that can't be done this much in advance

do you guys have a first depositer free roll: wow what drawed me here will make me leave. well no need gonna play this freeroll then I will move elsewhere thanks! "For False Advertising" oh and can I post this conversation on my poker forum ?

Mark: Well next time dont play on this site donkey GOOD BYE !!!!






EXCELLENT CS HERE HUH GUYS ?

     
  5-Jun-12, 03:07   #2
  0 
jessthehuman 

Joined: Apr '09
Location: Australia
Age: 32 (M)
Posts: 6441
He didn't sound very interested or helpful..

Mark: The tournament has passed

Mark: You'll have to request a ticket for the upcoming tournament

Mark: but that can't be done this much in advance


Sounds as though you could probably score a ticket for the next one though, closer to the date. Hopefully if you go on CS again you'll get somebody a bit more friendly/helpful.

     
  5-Jun-12, 03:13   #3
  0 
retribution 

Joined: Mar '11
Location: Canada
Age: 37 (M)
Posts: 1490
Posted by dys55:
On May 16th I decided to play at intertops poker I wanted there first deposit 1000 freeroll, so I deposited about 37 usd and bankrolled up to 121 usd. till today I havent recieved that ticket so watch out guys if ur playing at intertops poker.



Please wait for a site operator to respond.

You are now chatting with 'Mark'

Mark: How may I help you today?

do you guys have a first depositer free roll: freeroll ?

Mark: One moment please

Mark: I'm sorry I can't advised at this time

do you guys have a first depositer free roll: I think thats why I signed up with you guys and deposited a small amout

Mark: The promotion hasn't been updated for this month

do you guys have a first depositer free roll: last month ?

Mark: I'll sent and e-mail to our poker manager querying the update

Mark: Every player who makes a deposit at Intertops between May 1st and 31st 2012 can qualify for the $1,000 Depositor Freeroll .



Freeroll Details:
When: 3rd of June 2012
Time: 05:00 pm EST
How to Qualify: Make a deposit (minimum of $20) and earn 10 FPP between May 1st and 31st 2012 on any real money cash game or tournament at Intertops Poker. Intertops will issue tickets to the players that have qualified to the $1,000 Depositor Freeroll on June 1st 2012.




do you guys have a first depositer free roll: didnt I meet that ?

do you guys have a first depositer free roll: may 16 made 1 tier so thats what 100 pts

Mark: The free roll as yesturday

Mark: was*

Mark: You'll have to re-qualify for the upcoming one in July

do you guys have a first depositer free roll: but I didnt have no ticket next to my loyalty level

do you guys have a first depositer free roll: I checked and it said 0

do you guys have a first depositer free roll: could you check on my account if I was rewarded with that ticket

Mark: If it wasn't posted your account can contact us to register you

Mark: you can*

do you guys have a first depositer free roll: how with no ticket didnt know if I could register

Mark: one moment please

Mark: I'm sorry I am unable to credit non deposit bonuses to poker accounts

do you guys have a first depositer free roll: I did meet ur sites requirements

do you guys have a first depositer free roll: or you guys can delete my account lol

Mark: The tournament has passed

Mark: You'll have to request a ticket for the upcoming tournament

Mark: but that can't be done this much in advance

do you guys have a first depositer free roll: wow what drawed me here will make me leave. well no need gonna play this freeroll then I will move elsewhere thanks! "For False Advertising" oh and can I post this conversation on my poker forum ?

Mark: Well next time dont play on this site donkey GOOD BYE !!!!






EXCELLENT CS HERE HUH GUYS ?


I'd ask if you made the required 10 FPP, but since you said you ground 35 up to 137, that you likely put in the volume to get them. Only other thing I can think of is maybe you didn't meet the requirements before the tickets were handed out.

I'd suggest sending a VERY nasty e-mail to their support line if you did, and they still won't give you the ticket.

It really pains me to see poker rooms screwing players like this, especially in light of all the scandals online poker has faced lately. You'd think rooms would be bending over backwards to accommodate players, especially given the hard times they have been facing.

If all else fails, perhaps write an e-mail to support here about your poor experience. I'm not sure if BRM has a deal with Intertops because I haven't looked at what they offer in a long time, but if they do, and enough people complain, BRM may be motivated to cancel their deal. They have in the past.

     
  5-Jun-12, 03:23   #4
  0 
dys55 
Joined: Apr '10
Location: United States
Age: 30 (M)
Posts: 5
thx notice that MARK COULD NOT EVEN SPELL Sad

     
  5-Jun-12, 04:20   #5
  0 
MarcWinz 

Joined: Oct '09
Location: United Kingdom
Age: 50 (M)
Posts: 644
Hi dys55. Well that just sounds like BS to me. I think I would leave the dosh in youir account until you receive the ticket. When you do withdraw all your dosh, play the freeroll - WIN IT withdraw the cash and then go tell them to f**k themselves.............

Sound good.

GL in the future.....................

Big Smile Big Smile Big Smile Aww crap! Aww crap! Aww crap!

     
  5-Jun-12, 12:02   #6
  0 
uhhcallmi 

Joined: Mar '12
Location: Netherlands
Age: 43 (M)
Posts: 587
Hello Cardraiser72,Thank you for your e-mail and detailed explanation about the problem you're experiencing.We have your account and seen that you have already made use of this promotion (period 5) via a deposit you made on 2/5/2012 5:06:01 p.m. ET. In order to receive a new ticket, you should make a new deposit after your current ticket has expired (02/06/2012 5:06:01 p.m. ET), before that time then you will not see the bonus code box in your deposit. Use the same bonus code. This means that you can pay once a month using the same reload bonus code after your ticket has expired. You will receive a ticket each time that an entire month is valid.You can change your tournament tickets available from the lobby to find by going to:"Requests" -> "Tournament Tickets"With your '$ 100k Depositor Freerolls' ticket you so much' $ 100K Depositor Freerolls play as you want until the ticket expires. Tournaments take place four times each day at 04:00 ET, 10:00 ET, 3:00 p.m. ET and 21:00 ET.For these tournaments can be found in the PokerStars lobby, go to:"Tournaments" -> "Freeroll"You can '$ 100k Depositor "in the search field of your tournament filter to enter the freerolls is easier to find. The filter can be found bottom left of your screen lobby.For more information about our $ 100K Depositors Freeroll' promotion, please visit our website:http://www.pokerstars.eu/poker/promotions/depos... If you have further questions, please do not hesitate to contact us.Sincerely,GudronPkerStars Customer---We are poker!----- Original Message -----Sent: 2012/06/02 9:44:36 p.m.To: support@pokerstars.euSubject: 100k freerolls> User ID: cardraiser72 This message was sent from the Contact Support form.

Dear Customer,>>> As you hopefully can see in my deposit history last week, I paid money several times, but there was bonus code so I could not for the 100k depositen as I always do, and enjoy playing.>> When I collapsed on 05.27.2012 and the possibility could not see, I thought the 100k freerolls would soon be ended,, finally I could not include the bonus code'' 100k''> Transfer money ..>> 5-6 days later I see now that the weather can and my tickets for a month on his ... and so can not join ...>> What is this??>> I am disappointed and feel slightly, but still flat on his words,,,, sewn ..>> Why last week and now not possible?? 100k bonus code ..>> Hoping for a logical explanation I stay.>> Sincerely, cardraiser72

------------
so i made 3 deposits ..unable to use 100k bonuscode...then 4 days later i see my tickets for a month are gone and they want another deposit,,,,fuckers....i stop depositing there now.....

the months prior to this he bonuscode 100k was available no mather how many deposits u made...

smart marketing i call that,, to chance conditions ,without letting us know...had a few issues more with them.. so this is it...i will not dep.there any more ,think i bann them from today on...so sorry..

that's what u get if u treat customers like this...i thought the custumor had high priority to make there bussiness flow..appereantly not..

Edited by uhhcallmi (Tuesday, June 05, 2012 @ 12:07 GMT)


     
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