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  27-Jul-12, 14:30   #1
Cashout problem 0 
kresimirk 
Joined: Dec '11
Location: Croatia
Age: 23 (M)
Posts: 18
Hi i get this

Your cashout request of 5000 MobPoints (~$50) to account/e-mail kres0 at KickOffPoker has now been approved and the funds should already be in your account.

Thank you for supporting BankrollMob!


on my kick off poker account is 0$ zero.

What's the matter??

     
  29-Jul-12, 08:01   #2
  0 
kresimirk 
Joined: Dec '11
Location: Croatia
Age: 23 (M)
Posts: 18
no money...admin no answer

     
  29-Jul-12, 09:29   #3
  0 
erru9107 
Joined: Oct '11
Location: Sweden
Age: 25 (M)
Posts: 910
try contacting them through the support system that's in place, the forum isn't always a safe bet.

     
  30-Jul-12, 04:58   #4
  0 
Administrator 

Joined: Aug '07
Location: Malta
Age: 37 (M)
Posts: 7839
Check the amount on the "cashier" account on KickOffPoker. It's possible that the money is available on the "cashier" account, if not, check the "poker" account. I'm not sure if the money goes into "cashier" or "poker".

     
  30-Jul-12, 05:35   #5
  0 
Macubaas 
Joined: Apr '11
Location: Romania
Age: 27 (M)
Posts: 6668
It is possible that the money are directly transfered to your poker account and there the poker account is separated of the main account Blink

So check it out better they should be there already. Keep us posted with your problem.

     
  30-Jul-12, 18:07   #6
  0 
kresimirk 
Joined: Dec '11
Location: Croatia
Age: 23 (M)
Posts: 18
Ok, thanks for the money. My mistake. Money is on the website, I looked at poker, to kick off poker are two separate accounts poker and website

     
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