Joined: Nov '11
Location: United Kingdom
Age: 40 (M)
Posts: 747
i signed to unibet for the 2.20 ticket which should of gone in my account today but i havnt recieved it. when i asked support at unibet they told me to speak to bankrollmob because they dont deal with affiliates there. my username is PensionPlan and screen name is takingdrugs
Joined: Jan '11
Location: United States
Age: 60 (M)
Posts: 3361
Not saying this could be the case, but when one wins a satelite ticket or bonus ticket at Carbon Poker the ticket never shows up in my account. They're saved in a separate account / location called "My Bonuses". I was in the same scenairio you are in and located my satelite tickets in a complete different location without acknowledging this. I think I ended up having 5 bonus tickets and only knew about 1. good Luck on locating! May not be the case for you, but thought I'd mention this!
Joined: Apr '11
Location: Romania
Age: 35 (M)
Posts: 6669
Not sure what to say considering i have limited experience with Unibet but my advice would be to pay attention to the register date of the tournament, maybe you don't need to have a ticket at all, maybe you can just register...
I think admin will have an reply to your thread and will clarify things
Joined: Nov '10
Location: Malta
Age: 47 (M)
Posts: 36
Hi takingdrugs,
I will contact Unibet staff to resolve this. I will update this thread as soon as I get a reply. If the token appears in your account, please let us know.
Have a nice day!
------------ Hi takingdrugs,
I received a reply from Unibet. Unfortunately, they didn't give me a straight Yes or No answer but they did say: "if ticket hasn’t been given yet customer will receive it shortly".
Please check your player account when you have the chance and keep me updated. If I hear something more I will let you know.
Have a nice weekend!
Edited by BRM_Martin (14 September 2012 @ 12:22 GMT)
Joined: Apr '09
Location: Portugal
Age: 44 (M)
Posts: 4827
Wow, i don't remember of seeing a moderator helping on mobsters questions (besides Tony), but this is very good to know. BRM_Martin contacted directly the poker site to go for an explanation to the problem of takingdrugs, and he got some advance in takingdrugs's question. It was nice to found this here, in the forum, but perhaps BRM could think about creating a new box for mobsters' problems' threads that makes sense in becoming public to the comunity. We now have three boxes: news, forum and polls. A forth one for this type of threads would help mobsters with similar problems to find it quicker and to know how to solve their own problems.
