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  15-Sep-12, 11:42   #1
unibet ticket its coming 0 
timborep 

Joined: Apr '09
Location: Canada
Age: 28 (M)
Posts: 194
This is what i got from unibet it took 20 minutes so don't say i never did anything for you people. LOL 20 minutes for this. It's slightly edited


Craig

Hello, thank you for contacting Unibet. How may I help you?


timborep

i sign up to this site told i was gonna be given a 2.20 ticket withen i day or so and its coming up on a week


Craig

O'k timborep, where did you hear about this promotion?


timborep

Bankrollmob.com


Craig

I'm sorry but this is not a Unibet site. For the bonus promotions offered by Unibet please refer to Unibet.com. You will have to contact Bankrollmob.com. Sorry for the confusion.


timborep

no this is a no deposit bonus linked to your site









Craig

I do apologise for the confusion but there are many different gambling forums and sites that often have the incorrect information and due to the high volume they are impossible to monitor. Please always refer to the official site for the accurate information.


Craig

Unibet does not affiliate with these companies and unfortunately has no control over the information that they advertise.


timborep

one second pls


Craig

Again sorry for the coonfusion


timborep

Unibet Poker will give all new players from BankrollMob a tourney ticket worth €2 + €0.20 - No Deposit Required! This exclusive offer is only available between the 11th and 15th of September for members of BankrollMob. The tourney ticket is your chance to qualify for the Unibet Open which is played between the 3rd and 7th of December at the fabulous Casino Royale in St Maarten.




timborep

it your ad







Craig

Ok timborep sorry for the misunderstanding. May I please have your BankrollMob username?

timborep

no


timborep

Well, it couldn't be easier - just click here and register your Unibet Poker account. Your tourney ticket will be available in your player account the following day!


Craig

Do you have a unibet account/username?


timborep

timborep


Craig

Ok just a moment please while I look over your account


timborep

ok


Craig

ok sir I am going to have to get back to you via email once I have a response from the poker department


Craig

You could hold the chat if you would like but it may take a few mins




Craig

Ok sir sorry for the delay it looks like a programming glitch that is not allowing the tickets to appear in the profile. I have contacted the relevent department and this will be resolved in time for the tournament.


Craig

Is seems to be very much across the board, most of our accounts have suffered the same problems. Please bear with us as we are trying to get this resolved as soon as possible.


timborep

ok thank you for the help would you mind if i post that in the forum at bankrollmob?


Craig

Of course, you are free to do as you please.


Craig

Is there anything else I can help you with today?


timborep

no that will be all for now thanks again


Craig

Thank you for contacting Unibet. Have a great day!

     
  15-Sep-12, 11:49   #2
  0 
Sorin888 
Joined: Apr '11
Location: Romania
Age: 51 (M)
Posts: 2375
I did chat with customer service myself two days ago and the answear was to talk with BankrollMob and quit pushing at that point.Decide to wait a few days to end the promotion period and come back later.Good news.Good luck in the step programm to St Marteen Dollar

     
  15-Sep-12, 12:47   #3
  0 
DaCapo71 
Joined: Aug '10
Location: Germany
Age: 45 (M)
Posts: 1703
Perhaps it was better to contact the brm support for help. It´s probably a missunderstand from the live support employee. I´m sure, that the mob support can help you.

     
  15-Sep-12, 13:00   #4
  0 
timborep 

Joined: Apr '09
Location: Canada
Age: 28 (M)
Posts: 194
nope there was a thread with no real answer so I got one but thanks anyway

     
  15-Sep-12, 14:01   #5
  0 
grahamy27 
Joined: Dec '11
Location: United Kingdom
Age: 31 (M)
Posts: 707
i contacted them the other day as well but the advisor i was on with knew exactly what i was talking about and referred to the ad by posting it in the chat, but he says it will take a day or so to show..also cant register in any of the new player freerolls and he says it can take a few weeks for that..

tourneys on there seem good though, ive cashed in 3 out of 4 games already 1 i missed because i was playing live.lol..in one of them out of 2800 odd i came 3rd Big Smile Big Smile got 4.50 euro and 2.20 ticket

cash tables are rough though Disagree Disagree

     
  15-Sep-12, 15:43   #6
  0 
fatalsilence 
Joined: Apr '12
Location: Canada
Age: 26 (M)
Posts: 82
hopefully i will recieve my ticket in time for the tourneys i have waited over 2 days now for my ticket and still haven't recieved it. ill keep an eye on my unibet account to see if i get it here soon.

     
  15-Sep-12, 22:19   #7
  0 
damosk 
Joined: Feb '11
Location: United Kingdom
Age: 52 (M)
Posts: 4847
Still waitin g here too though did mail them tonight before I came on here and not surprised (but disappointed) we are all still waiting. On the positive side, just cashed in on Unibet, got a $2.20 ticket for 6th ......guttted cos had to take a business call while on the final table and it just blasted by. Good site overall i think.

     
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