Joined: May '08
Location: Lithuania
Age: 39 (M)
Posts: 10090
wow you're still talking about gala casinopoker- it was ages ago, when i have received that one. for me no delay, nor any similar issues were a problem- the biggest problem was a more usual one: i've sent my roll down the drain good luck to you if you receive your ndb after-all, spend it wisely
Joined: Apr '09
Location: Portugal
Age: 44 (M)
Posts: 4827
I also asked for that bonus a long time ago and i haven't had any difficulties or delays about it. But, although the bonus is available for a while around here, that has nothing to do with the delay, it's probably because of the amount of work that BRM staff may have acumulated. All this different subjects they have to deal about may give a lot of headackes that we don't even imagine. When dealing a lot with internet, we tend to forget there's people behind all the services and all the requests we do, no matter if it's in this or in any other site. Some sites, richer ones, may have lots of people to take care about each little thing, just like it happen in big companies. Smaller companies sometimes have to deal with similar amount of requests with a lot less staff, which may seem to turn things slower. You'll get it, don't worry!
Joined: Mar '09
Location: Greece
Age: 47 (F)
Posts: 14136
Probably they are too busy processing everything, with so many members. I see that the amount of members has increased to 450k so that means extra work to be done. You need to have some patience and you will get it, if you did everything by the book.
Joined: Sep '12
Location: Romania
Age: 33 (M)
Posts: 1052
When i apply for that bonus i've waited almost 3 days until i get, if you want the bonus of PartyPoker, then you have to waiting almost 3 WEEKS... be calm, don't worry, Bankrollmob give you that bonuses they're trusted