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  17-Nov-12, 12:57   #1
Emergency 0 
Doarulle 
Joined: Sep '12
Location: Romania
Age: 26 (M)
Posts: 1052
Hello mobsters, few mins ago i've arrived home from city... and when i've checked my mail i've seen a messages from Pokerstars.


Hello scarpinici90,

We have received a request to change the email address registered on PokerStars account scarpinici90. The request was received at 2012/11/17 11:24 EET.

This email is being sent to the previous email address EDIT@yahoo.com as a security measure. If this email address change was not authorized, please email "PokerStars Support" <support@pokerstars.eu> immediately.

If you did request this change, no response to this email is required.

Regards,

PokerStars Support Team


What should i do ? i can't acces my pokerstars account, that's happening after i've registered here http://www.bankrollmob.com/forum.asp?mode=thread&id... where was my mind? PLEASE SOMEONE HELP ME

Edited by Doarulle (Saturday, November 17, 2012 @ 13:39 GMT)


     
  17-Nov-12, 13:00   #2
  0 
AlexSimion 
Joined: Mar '12
Location: Romania
Age: 27 (M)
Posts: 640
Well I think it was a scam , and they tryed to steal your pokerstars account , send an email to support saying that your account has been hacked , and you want to change your password, but first of all , don't know how to say it in english so I'll say it in romanian cause u understand ( formateaza-ti pc-u , ai un virus in el si iti afla toate parolele ). Good luck !

     
  17-Nov-12, 13:09   #3
  0 
Doarulle 
Joined: Sep '12
Location: Romania
Age: 26 (M)
Posts: 1052
Awesome :| i really don't believe... after fcumred loan me $10 now my account was broke... i'll email them but i really don't think i'll get back my account the problem is with my password :| i think i'll format my pc for my password safe :| there will be any problem with my credit cards ? need to call at banks ?

     
  17-Nov-12, 13:11   #4
  0 
AlexSimion 
Joined: Mar '12
Location: Romania
Age: 27 (M)
Posts: 640
Posted by Doarulle:
Awesome :| i really don't believe... after fcumred loan me $10 now my account was broke... i'll email them but i really don't think i'll get back my account the problem is with my password :| i think i'll format my pc for my password safe :| there will be any problem with my credit cards ? need to call at banks ?

Don't know what to say about the credit cards , but about the account , just email pokerstars support and tell them what happened , you'll have your account back.

     
  17-Nov-12, 13:20   #5
  0 
pochui 

Joined: May '08
Location: Lithuania
Age: 32 (M)
Posts: 8643
yeah just email support- they will solve everything out, if money is gone from account maybe they will give it back, especially since we are talking not about huge amounts

     
  17-Nov-12, 13:25   #6
  0 
Doarulle 
Joined: Sep '12
Location: Romania
Age: 26 (M)
Posts: 1052
I've emailed them few mins ago, wait answer but now i really don't care about my PS account, i wanna keep my passwords safe

     
  17-Nov-12, 13:28   #7
  0 
pochui 

Joined: May '08
Location: Lithuania
Age: 32 (M)
Posts: 8643
Posted by Doarulle:
I've emailed them few mins ago, wait answer but now i really don't care about my PS account, i wanna keep my passwords safe

hope you sort this out- update us with the latest news

     
  17-Nov-12, 13:36   #8
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10045
Thats why you never post personal data over the net where anyone can see them.
You will need to contact them, and probably will take some time to gain access to your account.
And if the money is gone they are not responsible.

Stop posting your email addresses

     
  17-Nov-12, 13:39   #9
  0 
Doarulle 
Joined: Sep '12
Location: Romania
Age: 26 (M)
Posts: 1052
Posted by Mober:
Thats why you never post personal data over the net where anyone can see them.
You will need to contact them, and probably will take some time to gain access to your account.
And if the money is gone they are not responsible.

Stop posting your email addresses

I've edited now, thx for advice

     
  17-Nov-12, 13:53   #10
  0 
jessthehuman 

Joined: Apr '09
Location: Australia
Age: 32 (M)
Posts: 6441
Arg. How did they request a change of email though, they got your Stars password Confused

     
  17-Nov-12, 13:57   #11
  0 
Sorin888 
Joined: Apr '11
Location: Romania
Age: 51 (M)
Posts: 2375
6 years ago that hacking of my e-mail address occur,and stolen my money from Gamebookers via Moneybookers.Since than,I look more carefully when I click or register my e-mail address.And never used Moneybookers since that incident.
Good luck s90

     
  17-Nov-12, 13:57   #12
  0 
Doarulle 
Joined: Sep '12
Location: Romania
Age: 26 (M)
Posts: 1052
Posted by jessthehuman:
Arg. How did they request a change of email though, they got your Stars password Confused

I think... IDK :-??

------------
Hello,

Thank you for your email.

The email address 'EDIT@yahoo.com' is not registered to any PokerStars accounts.

As you can see from the below email that you were sent today, you have changed the registered email address in the account 'scarpinici90'. Could you please specify if your questions relates to this account?

For account security reasons, PokerStars cannot provide you with assistance until we have verified your account information.

You can view our privacy policy on the PokerStars website:

http://www.pokerstars.com/poker/room/privacy/

We look forward to your reply.

Regards,

Tuba
PokerStars Support Team
---
We are poker!



I'm going outside... reinstall pc windows and change all my passwords... never keep same password at all accounts... and think seriously don't play online poker on real money... maybe only free money... virtual chips... just for training... i never giving my ID photo to any online site... Aww crap! Aww crap! Aww crap!

Edited by Doarulle (Saturday, November 17, 2012 @ 14:07 GMT)


     
  17-Nov-12, 14:20   #13
  0 
jessthehuman 

Joined: Apr '09
Location: Australia
Age: 32 (M)
Posts: 6441
^ That's a good plan, bit embarrassed about this, since I work as tech-support and have a degree in computer science, but a little while ago I got a trojan on my PC.. I did exactly that - reformatted, reinstalled windows, changed all my passwords ( in that order obviously).

Oh - for anyone reading this, pretty much the best password advice is make sure your email password is completely unique to all your other passwords, if you like keeping a consistent password so it's easy to remember how to get into lots of sites, just keep a different (and strong) email password- email is the key to everything else. Once somebody has access to your email, they can pretty well reset any other account via the email.

     
  17-Nov-12, 20:56   #14
  0 
Macubaas 
Joined: Apr '11
Location: Romania
Age: 27 (M)
Posts: 6668
Thats sucks big time mate, i had a friend that happend to same but in the end all sorted out...

The guy that hacked his account transferred the money to his account but stars got him before he was able to cashout.

     
  17-Nov-12, 23:29   #15
  0 
Greenmohave 

Joined: Jan '11
Location: United States
Age: 52 (M)
Posts: 3361
I've been hacked as well and what jess says is pretty much the case. If someone can access your e-mail they can get in to anything else that has ties to it.
I had to go back in and setup all my wife's e-mail, lottery and it even affected her work because the hacker attempted to collect money or have it sent to them from contacts she had in her e-mail address book. It's a shame advanced technology is so benenificial yet so dangerous when used in the thieving manner. Good Luck!

     
  18-Nov-12, 04:58   #16
  0 
schwabo 

Joined: Mar '10
Location: Croatia
Age: 67 (F)
Posts: 986
hi,can't belive that is security so low,every half year you must change all passwords ,for all programs,everything what men do is possible to crack Confused Confused Confused

     
  18-Nov-12, 06:21   #17
  0 
xxxpokerxxx1 

Joined: May '08
Location: Canada
Age: 40 (M)
Posts: 942
Being online is like going outside,the robbers are hidden every where,at any time,any thing can happen

     
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