Joined: Aug '12
Location: Poland
Age: 33 (M)
Posts: 3
Hi, I have a question about the exchange points for dollars at party poker. I know it is the holiday season but I'm waiting for this moment already four days. Or maybe someone mentioned the points and tell you how much wait. sorry for my english google translator help me Thank you for your answer Regards Mateox
Joined: Aug '07
Location: Malta
Age: 41 (M)
Posts: 8320
FYI, this message is displayed on our cashout-page (and also on our support page):
IMPORTANT REGARDING CASHOUTS DUE TO HOLIDAY Due to holiday in our support team between December 14th - 27th, you should expect delays in cashing out Mob Points. Sorry for any inconvenience caused!
Joined: Apr '09
Location: Portugal
Age: 44 (M)
Posts: 4827
In that case, taking in consideration the money keeps inside the site, the only thing that changes is the way they are shown (from points to playable dollars), i think you should already have got the access to your money. You aren't talking about any withdraw, just an inside trading from points to money. Are you sure you did everything well? You must have a lot of points to be able to exchange them to money, have you looked correctly to those values? Take a look to see if you still have your points in the points format or not: if you do, that probably means the operation wasn't sucessful. If they accept the operation, you shouldn't be able to see the points by now, which means it was well done but it's still loading.
Joined: Aug '12
Location: Poland
Age: 33 (M)
Posts: 3
Hi Fakiry he won the 5000 pts draw mob then changed it into dollars in transactions bearing Request cashout: 5000 MobPoints and downloaded points so I think that I have now just wait.
Joined: Mar '09
Location: Greece
Age: 47 (F)
Posts: 14136
Nothing more than expected such days. Its only logical to get delays at this point, since BRM stuff has to take some time off too, and celebrate the days coming maybe a little bit soon but Happy Holidays to every one
Joined: Jan '11
Location: Bosnia and Herzegovina
Age: 34 (M)
Posts: 31
another cashouts try to moneybookers and that is holiday days be patient but we strongly recommend you're using moneybookers transactions that go the fastest and congratulate collected bots Enjoy the holidays
