Joined: Oct '09
Location: United Kingdom
Age: 50 (M)
Posted by Wayniac99: HI there anyone know how to get hold of a member of the BRM team as i made a transfer to partypoker on sunday but it still not gone onto account
Hi Wayne - same as you I also transferred 5000 points to PP on Sunday, but no cash yet. I have been reading previous threads and see it can take up to 2 weeks for the money to appear in your account. Trust me it will appear there, just a matter of when. I'll let you know on this thread when I get mine, if you do also.
You will receive a answer from a member of the MOB team, just by posting on the forum category.
Joined: Mar '09
Age: 39 (F)
Wayniac, if you click on the Mob account button, on the up right corner you will see a HUGE message concerning bankrolls which is really hard to miss. Your answer is there. And in case you cant find it here is a copy paste :
BONUS REQUESTS DELAYED Please note that due to holidays related to Christmas and New Year, bonus requests can be delayed until middle of January. The problem is that for most bonuses we need to confirm with the poker sites that the bonus request is eligible to receive no-deposit bonus, and we cannot get such confirmations due to the holidays and we expect there will also be a backlog once everybody is back to work. Please do not contact our support, or poker sites support, about this - nobody is able to speed it up. You will receive an e-mail from us once the bonus request has been processed. We apologize for the inconvenience!
Joined: Jan '11
Location: United States
Age: 52 (M)
Wow pochui! Why do you do this to old guys like myself? Your killing me one post at a time.
Sorry to skew from the topic Wayniac, but I hope you understand how my focus was broken. Anyway as you seen it may take a bit of time since BRM is so busy with everyrthing this timeof the year. Good Luck to you and all!