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  27-Jan-13, 11:20   #1
Tropica Casino SCAMM !!! DONT MAKE A ACCOUNT !! 0 
erik1970 
Joined: Feb '09
Location: Netherlands
Age: 46 (M)
Posts: 175
Thank you for signing up with Tropica Casino. You have chosen one of the best casinos to play at : )
Please guys dont play on Tropica casino becouse they scamm you !!!!
I got a 50 no deposit offer from BRM and started playing !
Then i won 900 euro so i contacted support if i could cashout already.
Support said yes you meet al critiria and can cashout if you deposit a minimum of 25 euro !
So i thought WOW this is great !!!!!!!!!!!!!
I deposited 25 euro trew netteler and made the cashout of 500 euro and wanted to leave the rest on the casino to play with.
When i pressed cashout to netteler my acccount was EMPTY !!!!!
instant i recief a mail saying :
WE RECIEFED YOUR CASHOUT REQUEST OF 50.09 Euro ????
So i contact support again and this guy says ,your max winings are 25 euro so you get 50.09 euro in total !!!!!!!!!!!!!!!!!!!!
Angry Angry Angry
Now today i got a mail saying
""Thank you for documentation. Kindly note that once approved, only your
deposit will be returned.

The winnings of €25 will be cancelled as you breached casino terms by
wagering more than 30% of the required wagering on a single game using a
free chip.

Regards,
Tropica Security""

So i only get my 25 euro back if my documents are aproved ? DONT FALL FOR THEM !!

I WILL POST THE SCREENSHOTS i Got From LIVE CHat and ACCOUNT ON AL MAYOR SITES ,

VERY ANGRY AT THE WAY THEY TREAT CLIENTS

Aww crap!

     
  27-Jan-13, 11:44   #2
  +2 
shokaku 

Joined: May '08
Location: Germany
Age: 51 (M)
Posts: 6234
It is normal for a Rival casino to have a max cashout for their no deposit bonusses, but that Tropica casino has some other strings attached, that make it nearly impossible to cash out at all.

     
  27-Jan-13, 11:46   #3
  0 
erik1970 
Joined: Feb '09
Location: Netherlands
Age: 46 (M)
Posts: 175
yes it does
Plus now i dont get the 25 euro profit also Confused
And i need to be lucky to get my own deposit back

     
  27-Jan-13, 11:57   #4
  +1 
pokershark74 

Joined: Feb '11
Location: Canada
Age: 27 (M)
Posts: 831
imo if i were to attempt an online casino seriously, i have done no depo's for fun lol i would find the most repitable one i could i like the idea of using party casino as it is linked with pp and as we know pp is a pretty trustworthly site.

     
  27-Jan-13, 12:01   #5
  +1 
remco2504 
Joined: Dec '08
Location: Netherlands
Age: 35 (M)
Posts: 579
I seen A LOT of online casino's and Tropica isnt one i would deposit real money on.
They have weird bonusses with all kinds of rules so you will almost never be able to cash out.
Also the slots are of low quality when you compare them to others.

I agree with Erik1970 to better stay away from this one because there are so many better ones and more trustworthy the Tropica.

     
  27-Jan-13, 12:21   #6
  0 
erik1970 
Joined: Feb '09
Location: Netherlands
Age: 46 (M)
Posts: 175
You can say that yes Aww crap!
I just tried to loggin to casino to contact live support and it seems they locked my account,lmaooo
HOW DO YOU MEAN SCAMM ARTIST
Angry

     
  27-Jan-13, 12:24   #7
  0 
pokershark74 

Joined: Feb '11
Location: Canada
Age: 27 (M)
Posts: 831
i dont think it's technically scamming i mean you had to voluntarily give the depo and like this is pretty common practice when it comes to ndp casinos

     
  27-Jan-13, 12:45   #8
  +1 
lukasb 

Joined: Mar '11
Location: Croatia
Age: 36 (M)
Posts: 1735
Posted by erik1970:
You can say that yes Aww crap!
I just tried to loggin to casino to contact live support and it seems they locked my account,lmaooo
HOW DO YOU MEAN SCAMM ARTIST
Angry

wtf.. if they really did that they're nothing more than f*****g big bastards Angry

     
  27-Jan-13, 13:23   #9
  +2 
jessthehuman 

Joined: Apr '09
Location: Australia
Age: 32 (M)
Posts: 6441
Yeah - always read the T&C for those casino bonuses, they're not in the business of giving away money, in fact - I'd forget about no deposit casino bonuses altogether, if you really want to play online casino games though, as someone else suggest - play on Party Casino, or PKR casino, or somewhere that at least has a good reputation for cashing out.

Good luck getting your deposit back anyway

     
  27-Jan-13, 14:33   #10
  0 
erik1970 
Joined: Feb '09
Location: Netherlands
Age: 46 (M)
Posts: 175
Posted by lukasb:
Posted by erik1970:
You can say that yes Aww crap!
I just tried to loggin to casino to contact live support and it seems they locked my account,lmaooo
HOW DO YOU MEAN SCAMM ARTIST
Angry

wtf.. if they really did that they're nothing more than f*****g big bastards Angry

Yes they did ,lol
I send them a mail also a wile back but dont get any answer.
Then i tried to contact live support on the website itself and they let me wait 30 minuts and then they close chat ! without saying a word
OMG OMG i never seen something like this before.lol
and i already was pissed of that they told me i only win 25 euro and the rest was claimed by them.
If you check the offer on BRM then you see 4 times the bonus(witch i did not see before also !!!!)
But thats stil 200 euro profit
and this morning they say i get fec al becouse i play more then 30% of time on 1 slot Angry
I happen to like that slot,lolol
Its the biggest scam i seen sofar and i wil be posting this on as many sites as posible
I also suggest that BRM remove them from this site becouse its bad for bussines to scamm future clients

     
  27-Jan-13, 17:48   #11
  0 
grahamy27 
Joined: Dec '11
Location: United Kingdom
Age: 31 (M)
Posts: 707
Posted by pokershark74:
i dont think it's technically scamming i mean you had to voluntarily give the depo and like this is pretty common practice when it comes to ndp casinos


pokershark all types of scamming invole you voluntarily handing over your cash..

it is a s**t way to do business, report them to whoever they are regulated by. also warn everyone in all the forums you are a member of, and tell tropicano that you are doing this.they tend to try and avoid things like this

goodluck in getting your money back Thumbs Up Confused

     
  27-Jan-13, 19:27   #12
  0 
pochui 

Joined: May '08
Location: Lithuania
Age: 32 (M)
Posts: 8643
to be honest- i do not see any scam here, from what u'r telling- it's pretty obvious that u didn't read t's & c's before hitting the tables. so basically u broke the rules and u were kicked out in style Big Smile nowadays nd casino bonuses are very strict & it's really hard to squeeze any profits from them

     
  28-Jan-13, 07:53   #13
  0 
erik1970 
Joined: Feb '09
Location: Netherlands
Age: 46 (M)
Posts: 175
squeeze he
i got a mail today again of them and now they accuse me for bonus abuse Angry Angry Angry Angry
un f beliefble Aww crap! Aww crap! Aww crap!
here is what they say

Your deposit will be returned as soon as documents are approved.

Kindly note that is your responsibility to adhere to casino terms and
promotional terms. You did not and you should be angry with yourself and
noone else.

Bonus abuse is no way to make a living.

Regards,
Tropica

800 euro i won with the no deposit bonus and deposited 25 to cashout 500 and leave the rest to play with !! but they empty the account and now even locked it??
wtf who is the thief here?

im extremly angry for being ripped of and now wake up to being accused by them for bonus abuse !!!



------------
Bonus abuse is no way to make a living he says to me !!!!!!!!!!!!!!!!!!!!!!!
UNREALLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLL Aww crap! Aww crap! Aww crap! Aww crap! Aww crap!

Edited by erik1970 (Monday, January 28, 2013 @ 08:19 GMT)


     
  28-Jan-13, 09:39   #14
  0 
shokaku 

Joined: May '08
Location: Germany
Age: 51 (M)
Posts: 6234
To empty the account after a cashout, when the bonus had a max cashout term, is normal praxis at the Rival casinos. So when the max cashout was say $25 it makes no sense to aim at $1000. The money will be lost anyway.

     
  28-Jan-13, 09:51   #15
  0 
erik1970 
Joined: Feb '09
Location: Netherlands
Age: 46 (M)
Posts: 175
You are right yes ,but im ew to this and did not read the small print very good.
But if you check the BRM offer it says that with the bonus you can cashout MAX 4 times the bonus and that is 200 euro.
In this case they clean the compleet account out and dont even pay me the money back that i deposited myself Confused
And this morning they send me a mail saying

Bonus abuse is no way to make a living !!

How angry can you get a person


Aww crap! Aww crap!

     
  28-Jan-13, 10:56   #16
  0 
remco2504 
Joined: Dec '08
Location: Netherlands
Age: 35 (M)
Posts: 579
Well even if you only read the fine print of the general term & conditions you will find that if you get a free chip or bonus the max withdrawel will be 100 if not stated otherwise.

So knowing that you already would have known not to try and payout 500 ...this can be taken as bonus abuse by them.

Also when you claim a bonus in the cashier of Tropica you can exactly read what the bonus conditions are and some bonusses only alow you to withdraw a max of 25....when you dont hold to these rules your winnings can be taken from you.

So i dont say it feels ok but they did hold you to the rules ... sry dude

Edited by remco2504 (Monday, January 28, 2013 @ 11:07 GMT)


     
  28-Jan-13, 11:10   #17
  0 
stephensange 
Joined: Dec '11
Location: Ireland
Age: 28 (M)
Posts: 43
wow i never heard of this before im sure if yu won 900 you would of meet the wagering requirements clearly...i will not be signing up with this casino they have just lost a lot of customers now so...i hope you get your deposit back at least. Smile

     
  28-Jan-13, 11:49   #18
  0 
remco2504 
Joined: Dec '08
Location: Netherlands
Age: 35 (M)
Posts: 579
Posted by stephensange:
wow i never heard of this before im sure if yu won 900 you would of meet the wagering requirements clearly...i will not be signing up with this casino they have just lost a lot of customers now so...i hope you get your deposit back at least. Smile


You dont get it...he tried to payout 500 when he was only aloud to pay out 25 + 25 deposit
Because he tried to payout more thats considered by them as bonus abuse.
Its very normal that casino's have bonus rules and if you dont follow them exactly the casino's will be glad to take your winnings..

So always read the bonus rules but ALSO the term and conditions about bonusses

     
  28-Jan-13, 12:15   #19
  0 
Zen1004 
Joined: Apr '12
Location: Korea, Republic of
Age: 54 (M)
Posts: 244
Posted by remco2504:
Posted by stephensange:
wow i never heard of this before im sure if yu won 900 you would of meet the wagering requirements clearly...i will not be signing up with this casino they have just lost a lot of customers now so...i hope you get your deposit back at least. Smile


You dont get it...he tried to payout 500 when he was only aloud to pay out 25 + 25 deposit
Because he tried to payout more thats considered by them as bonus abuse.
Its very normal that casino's have bonus rules and if you dont follow them exactly the casino's will be glad to take your winnings..

So always read the bonus rules but ALSO the term and conditions about bonusses


I would have to say that you are both right. Yes you should always be aware of the rules for such things but honestly, I would have to say that the rules were designed to make it as difficult as possible to cash out and any such site should be avoided as if they had the plague.

     
  28-Jan-13, 12:46   #20
  0 
kouinos 
Joined: Jan '13
Location: Greece
Age: 47 (M)
Posts: 1
thanks for the heads up!!! i signd up as well, lost my no deposit bonus but was thinking about taking some cash from one of my poker accounts and depositing in that casino..... never gonna happen now!!! good luck with them. maybe bannkrollmob can do somthing...

     
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