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  18-Feb-13, 15:34   #1
betfair poker 0 
ayaraled 
Joined: Apr '11
Location: Philippines
Age: 39 (M)
Posts: 544
been playing in betfair for quite a while now because i build a small br which i can play some micro games.I play NL hold em and PL omaha almost every night...been inluded in leadersboard and win some addtional dollars...a month ago, a new betfair soft was launch..I want to play with the new soft but unluckily my county has restriction so i continued playing on there classic which almost all promotions is gone....well unlucky me.... Smile..last night i want to start a session but when i cannot log in my account..error says that i attempted too many times and i have to contact there hotline....hahaha..unlucky me again....maybe i have to move on and look for another poker soft....have a little amount remain in my account but i think my journey in betfair ends here...hahaha....

     
  18-Feb-13, 16:33   #2
  0 
djpremier 
Joined: Dec '10
Location: Finland
Age: 24 (M)
Posts: 419
Well if the amount is anything you would like to have back then I suggest you to contact their support.. I'm pretty sure they will sort it out if you have not violated any rules or anything..

     
  18-Feb-13, 20:25   #3
  0 
Macubaas 
Joined: Apr '11
Location: Romania
Age: 27 (M)
Posts: 6668
My advice would be to contact their support asap, if you ask me i think someone tried to acces your poker account but not succeed!

Good luck but make sure to contact them, it would be a shame to lose money, the amount is not important!

     
  18-Feb-13, 20:42   #4
  0 
Samtoace 

Joined: Sep '12
Location: Netherlands
Age: 57 (M)
Posts: 335
I like Betfair all ways have done and all ways will Dollar

     
  18-Feb-13, 21:05   #5
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10034
Try to get in touch with them to see what is going on, and solve the problem as soon as possible.
Since you were able to log in till recently its probably some technical error.
Try to update windows if you havent done recently. Some times it helps.

     
  18-Feb-13, 22:42   #6
  0 
damosk 
Joined: Feb '11
Location: United Kingdom
Age: 52 (M)
Posts: 4862
Dont let them get you down. Cobntact support as suggested above...they will help out. In my experience Betfair staff are pretty good.......less to say about their new site which is an Ipoker site and not the same as the feel Betfair had previously.

     
  19-Feb-13, 14:45   #7
  0 
ayaraled 
Joined: Apr '11
Location: Philippines
Age: 39 (M)
Posts: 544
thanks everyone ... i will contact betfair and see what happens....the amount is not that big but with your comment mobsters i have re think that i should continue playing with betfair...thanks...

     
  19-Feb-13, 16:45   #8
  0 
Peremoha 

Joined: Jan '13
Location: Ukraine
Age: 26 (M)
Posts: 115
never thought such a problem could occur.Definitely you should try to take your money back Thumbs Up
And also you should get an explanation why you can not log in.
Good luck!

     
  20-Feb-13, 14:48   #9
  0 
arathemis 
Joined: Mar '11
Location: Romania
Age: 34 (M)
Posts: 76
this is theft IMHO.

You put your money on their platform, and then forbid you to get access to it.

WTF is this?

     
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