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  2-Mar-13, 11:52   #1
Unibet shame 0 
yblod 

Joined: Feb '11
Location: Croatia
Age: 45 (M)
Posts: 276
Promotion was:
"The festive season may have come to an end, but it’s not quite over yet at Unibet Poker! Between the 15th of January and the 15th of February, they will give you the opportunity to win yourself a splendid Tag Heuer Aquaracer watch worth more than €1000 or one of the many €20+€2 tournament tickets."

I won watch on this scratch card, even made screenshot of this, I received their mail in which they inform me that I won. Just must wait to promotins end and then price will be send.
And after that when I asked what are you waiting for, they simply answer:
"You did not get anything" and case closed.


     
  2-Mar-13, 12:06   #2
  0 
pochui 

Joined: May '08
Location: Lithuania
Age: 32 (M)
Posts: 8623
here why this happened:

1) they didn't like your photoshop'ed screenshot
2) you sent the mail to the wrong guys: never send e-mail's to nigerianscammers@unibet.com
3) they didn't have enough money to send the prize all the way to Croatia, so they pulled one over you. but hey don't be sad- if this is the case i'm sure they will offer a compensation to you: $0.10 sng ticket is on the way Thumbs Up

     
  2-Mar-13, 14:24   #3
  0 
grahamy27 
Joined: Dec '11
Location: United Kingdom
Age: 31 (M)
Posts: 707
Posted by yblod:
Promotion was:
"The festive season may have come to an end, but it�s not quite over yet at Unibet Poker! Between the 15th of January and the 15th of February, they will give you the opportunity to win yourself a splendid Tag Heuer Aquaracer watch worth more than �1000 or one of the many �20+�2 tournament tickets."

I won watch on this scratch card, even made screenshot of this, I received their mail in which they inform me that I won. Just must wait to promotins end and then price will be send.
And after that when I asked what are you waiting for, they simply answer:
"You did not get anything" and case closed.


post your screen shot

     
  2-Mar-13, 14:28   #4
  0 
Sazuki 
Joined: Jan '13
Location: Malta
Age: 36 (F)
Posts: 5
Would be interested to see that screenshot too. Also, was that all the response you recieved in the email?

     
  2-Mar-13, 14:50   #5
  0 
yblod 

Joined: Feb '11
Location: Croatia
Age: 45 (M)
Posts: 276
I can not put attachments here, so:

http://i50.tinypic.com/34sksh1.jpg

http://i45.tinypic.com/5layh1.jpg

This is screenshot of e-mail but i have original mail received from Unibet.

     
  2-Mar-13, 14:57   #6
  0 
Weenie 
Joined: Aug '12
Location: Slovakia
Age: 29 (M)
Posts: 678
contact them again with screenshots and reference number and re-send them email which you got from them that you won...

If you are not "cheating" dont let it go so easy... fight for your rights buddy Big Smile

     
  2-Mar-13, 15:17   #7
  +1 
yblod 

Joined: Feb '11
Location: Croatia
Age: 45 (M)
Posts: 276
Already tried a couple of times, but allways: Sorry you're not a winner.
Why? I dont know.

I reported them to The Lotteries and Gaming Authority of Malta and now wait.

     
  2-Mar-13, 17:48   #8
  0 
rafiko1 

Joined: May '12
Location: Belgium
Age: 24 (M)
Posts: 275
Quite absurd. You were clearly a winner of 1 of the 10 watches.
Is it legal for them to act this way, it's a tough question.
Because one of the terms and conditions (t&c) of a bonus is that they reserve the right to amend the t&c or withdraw their promotion at any given time.
Did you send them a mail why they think you are not a winner, whilst uploading the screenshots?
Either way, it's good u reported it Thumbs Up

     
  2-Mar-13, 18:28   #9
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10011
You should try and get in touch with them again.
From the screenshots it shows you have clearly won (and i doubt its a photoshop Smile)
Just forward them the winning email along with the screenshots if you still havent done so
and wait for a reply.

     
  3-Mar-13, 04:41   #10
  0 
kjngpoker 

Joined: Feb '12
Location: Viet Nam
Age: 35 (M)
Posts: 27
Posted by Weenie:
contact them again with screenshots and reference number and re-send them email which you got from them that you won...

If you are not "cheating" dont let it go so easy... fight for your rights buddy Big Smile

Yes! i agree with Weenie, i think just some of them want to cheat you ( your wacth maybe to be sent, they keep and answer like that) so sorry for you man, you have to fine, if needed, you call them directly friend! You should do it

     
  7-Mar-13, 09:52   #11
  0 
yblod 

Joined: Feb '11
Location: Croatia
Age: 45 (M)
Posts: 276
Last answer:
"Unfortunately, as informed previously, after our Poker team have had an extensive investigation on your case, it has been concluded that the reference number you have provided is false. There were 10 players that have won a Tag Hauer watch as part of this competition, unfortunately you were not one of them.
Please note that there is nothing additional that we can do with relation to this case."


Same thing again but never to explain why I got e-mail and why i got winning scratchcard.
Like I send myself mail from Unibet Angry

     
  7-Mar-13, 10:28   #12
  0 
MIGO14 
Joined: Mar '11
Location: Germany
Age: 47 (M)
Posts: 1235
Feel really sorry for you, but it seems that Unibet fooled you with this.
I don´t have experience with Unibet so can´t say anything about them.
But if I were you I would write them that you will write this story on every poker forum you know.

     
  7-Mar-13, 10:34   #13
  0 
Samtoace 

Joined: Sep '12
Location: Netherlands
Age: 56 (M)
Posts: 335
Posted by yblod:
I can not put attachments here, so:

http://i50.tinypic.com/34sksh1.jpg

http://i45.tinypic.com/5layh1.jpg

This is screenshot of e-mail but i have original mail received from Unibet.


http://i50.tinypic.com/34sksh1.jpg


http://i45.tinypic.com/5layh1.jpg


28 days? I ship crap from China to Europe in less than 8 Smile

     
  7-Mar-13, 11:46   #14
  0 
Notexactly 
Joined: Feb '13
Location: Slovenia
Age: 23 (M)
Posts: 52
It's a lot of scams nowadays and you really need to be careful. It's a fact, 60 -70 % of the internet websides that offer bonuses and stuff is fake.

     
  7-Mar-13, 11:59   #15
  0 
Samtoace 

Joined: Sep '12
Location: Netherlands
Age: 56 (M)
Posts: 335
Posted by Notexactly:
It's a lot of scams nowadays and you really need to be careful. It's a fact, 60 -70 % of the internet websides that offer bonuses and stuff is fake.


My sites are not scam's

I have been making my living from the internet since the mid 1990's

Dollar Dollar Thumbs Up Thumbs Up

Edited by Samtoace (Thursday, March 07, 2013 @ 12:04 GMT)


     
  7-Mar-13, 12:20   #16
  0 
Notexactly 
Joined: Feb '13
Location: Slovenia
Age: 23 (M)
Posts: 52
I bealive you and i know it's possible Smile I'm just saying there are some...BRM it's one i'm supporting for sure for example Smile

     
  7-Mar-13, 12:25   #17
  0 
mahdrof 

Joined: Nov '09
Location: Canada
Age: 47 (M)
Posts: 2367
Posted by Notexactly:
I bealive you and i know it's possible Smile I'm just saying there are some...BRM it's one i'm supporting for sure for example Smile

You are right about that, all of the money I have won on this site was easily withdrawn and transferred out.

     
  7-Mar-13, 14:27   #18
  0 
Fakiry 

Joined: Apr '09
Location: Portugal
Age: 37 (M)
Posts: 4764
What??? Are you sure you got the watch or did you got a ticket to play for the watch? If they informed you that you won and you still have that mail from them, you shouldn’t stop going after what is yours, they can’t just change the rules in the middle of the game. You have that proof, use it, send them a copy of that email. Or is there something in that story that you aren’t telling us? How can they send you an email telling “you won” and, after that, send a second one saying "You did not get anything"?

     
  7-Mar-13, 14:44   #19
  0 
yblod 

Joined: Feb '11
Location: Croatia
Age: 45 (M)
Posts: 276
Posted by Fakiry:
What??? Are you sure you got the watch or did you got a ticket to play for the watch? If they informed you that you won and you still have that mail from them, you shouldn�t stop going after what is yours, they can�t just change the rules in the middle of the game. You have that proof, use it, send them a copy of that email. Or is there something in that story that you aren�t telling us? How can they send you an email telling �you won� and, after that, send a second one saying "You did not get anything"?



I won the Watch not ticket.
Of course I have that mail , I send him to Unibet but they just say that it is not valid reference number.
Nobody has explained why it is invalid although they sent him aftter i scratch that winning card.

     
  7-Mar-13, 15:08   #20
  0 
demodawggy 

Joined: Feb '12
Location: Canada
Age: 56 (M)
Posts: 5680
I figure most of these poker sites are flim-flam fly-by-night crap just trying anything to get a piece of the poker pie....

That's why I just stick to Pokerstars,....at least you know it's a fairly solid company. It's got it's flaws,...like no way to prevent duplicate accounts,...but overall it lives up to a high standard...

     
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