Joined: Feb '11
Location: Croatia
Age: 52 (M)
Posts: 339
Promotion was: "The festive season may have come to an end, but it’s not quite over yet at UnibetPoker! Between the 15th of January and the 15th of February, they will give you the opportunity to win yourself a splendid Tag Heuer Aquaracer watch worth more than €1000 or one of the many €20+€2 tournament tickets."
I won watch on this scratch card, even made screenshot of this, I received their mail in which they inform me that I won. Just must wait to promotins end and then price will be send. And after that when I asked what are you waiting for, they simply answer: "You did not get anything" and case closed.
Joined: May '08
Location: Lithuania
Age: 39 (M)
Posts: 10090
here why this happened:
1) they didn't like your photoshop'ed screenshot 2) you sent the mail to the wrong guys: never send e-mail's to [email protected] 3) they didn't have enough money to send the prize all the way to Croatia, so they pulled one over you. but hey don't be sad- if this is the case i'm sure they will offer a compensation to you: $0.10 sng ticket is on the way
Joined: Dec '11
Location: United Kingdom
Age: 38 (M)
Posts: 707
Posted by yblod: Promotion was: "The festive season may have come to an end, but it�s not quite over yet at UnibetPoker! Between the 15th of January and the 15th of February, they will give you the opportunity to win yourself a splendid Tag Heuer Aquaracer watch worth more than �1000 or one of the many �20+�2 tournament tickets."
I won watch on this scratch card, even made screenshot of this, I received their mail in which they inform me that I won. Just must wait to promotins end and then price will be send. And after that when I asked what are you waiting for, they simply answer: "You did not get anything" and case closed.
Joined: May '12
Location: Belgium
Age: 32 (M)
Posts: 275
Quite absurd. You were clearly a winner of 1 of the 10 watches. Is it legal for them to act this way, it's a tough question. Because one of the terms and conditions (t&c) of a bonus is that they reserve the right to amend the t&c or withdraw their promotion at any given time. Did you send them a mail why they think you are not a winner, whilst uploading the screenshots? Either way, it's good u reported it
Joined: Mar '09
Location: Greece
Age: 47 (F)
Posts: 14136
You should try and get in touch with them again. From the screenshots it shows you have clearly won (and i doubt its a photoshop ) Just forward them the winning email along with the screenshots if you still havent done so and wait for a reply.
Joined: Feb '12
Location: Viet Nam
Age: 43 (M)
Posts: 27
Posted by Weenie: contact them again with screenshots and reference number and re-send them email which you got from them that you won...
If you are not "cheating" dont let it go so easy... fight for your rights buddy
Yes! i agree with Weenie, i think just some of them want to cheat you ( your wacth maybe to be sent, they keep and answer like that) so sorry for you man, you have to fine, if needed, you call them directly friend! You should do it
Joined: Feb '11
Location: Croatia
Age: 52 (M)
Posts: 339
Last answer: "Unfortunately, as informed previously, after our Poker team have had an extensive investigation on your case, it has been concluded that the reference number you have provided is false. There were 10 players that have won a Tag Hauer watch as part of this competition, unfortunately you were not one of them. Please note that there is nothing additional that we can do with relation to this case."
Same thing again but never to explain why I got e-mail and why i got winning scratchcard. Like I send myself mail from Unibet
Joined: Mar '11
Location: Germany
Age: 55 (M)
Posts: 1242
Feel really sorry for you, but it seems that Unibet fooled you with this. I don´t have experience with Unibet so can´t say anything about them. But if I were you I would write them that you will write this story on every poker forum you know.
Posted by Notexactly: It's a lot of scams nowadays and you really need to be careful. It's a fact, 60 -70 % of the internet websides that offer bonuses and stuff is fake.
My sites are not scam's
I have been making my living from the internet since the mid 1990's
Joined: Apr '09
Location: Portugal
Age: 44 (M)
Posts: 4827
What??? Are you sure you got the watch or did you got a ticket to play for the watch? If they informed you that you won and you still have that mail from them, you shouldn’t stop going after what is yours, they can’t just change the rules in the middle of the game. You have that proof, use it, send them a copy of that email. Or is there something in that story that you aren’t telling us? How can they send you an email telling “you won” and, after that, send a second one saying "You did not get anything"?
Joined: Feb '11
Location: Croatia
Age: 52 (M)
Posts: 339
Posted by Fakiry: What??? Are you sure you got the watch or did you got a ticket to play for the watch? If they informed you that you won and you still have that mail from them, you shouldn�t stop going after what is yours, they can�t just change the rules in the middle of the game. You have that proof, use it, send them a copy of that email. Or is there something in that story that you aren�t telling us? How can they send you an email telling �you won� and, after that, send a second one saying "You did not get anything"?
I won the Watch not ticket. Of course I have that mail , I send him to Unibet but they just say that it is not valid reference number. Nobody has explained why it is invalid although they sent him aftter i scratch that winning card.
Joined: Feb '12
Location: Canada
Age: 64 (M)
Posts: 6036
I figure most of these poker sites are flim-flam fly-by-night crap just trying anything to get a piece of the poker pie....
That's why I just stick to Pokerstars,....at least you know it's a fairly solid company. It's got it's flaws,...like no way to prevent duplicate accounts,...but overall it lives up to a high standard...
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