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  1-Apr-13, 13:38   #1
oh admin quick question xD 0 
arrow-knee- 

Joined: Jul '12
Location: Netherlands
Age: 23 (M)
Posts: 560
i got a free mob draw ticket sometime ago i was wondering why because i got it for my birthday but my birthday is tomorrow O.o

Edited by arrow-knee- (Monday, April 01, 2013 @ 13:39 GMT)


     
  1-Apr-13, 13:41   #2
  0 
Administrator 

Joined: Aug '07
Location: Malta
Age: 37 (M)
Posts: 7839
Because when you registered, you set your birthday as February 4th.

     
  1-Apr-13, 13:43   #3
  0 
arrow-knee- 

Joined: Jul '12
Location: Netherlands
Age: 23 (M)
Posts: 560
O.o
why would i do that where can i check my settings?

     
  1-Apr-13, 13:45   #4
  0 
Administrator 

Joined: Aug '07
Location: Malta
Age: 37 (M)
Posts: 7839
You can't change it yourself. Remind me on Wednesday (write in this thread) and I'll change it for you. Don't want to change it today/tomorrow because then you would get rewarded with another free ticket, not fair against everybody else Smile

     
  1-Apr-13, 14:10   #5
  0 
arrow-knee- 

Joined: Jul '12
Location: Netherlands
Age: 23 (M)
Posts: 560
yup absolutly true ^^ i wil up with with a remmber on after my birthday

     
  1-Apr-13, 15:23   #6
  0 
Peter7878 

Joined: Dec '12
Location: Bulgaria
Age: 40 (M)
Posts: 1022
Hello arrow-knee- ,

By the way it is very important when you play at the poker sites, when registering to fullfil your correct personal details like your name, birthday and so on. Because if you fullfil incorrect personal details, the poker sites will NOT pay you the winnings. Just think, if you win a very big tournament and you would like to withdraw it, the security department of every poker site will NOT pay you the prize, because of wrong personal details. For example if your name or birthday is wrong at PokerStars, you have a huge problem.

Before withdrawing the security departments of the poker sites are sending you an email which you have to send the copy of your ID, proof of address (mobile bill etc.), and if the registered poker site name is NOT the same as your ID, or if the registered address is NOT the same of the document you send them (Proof of Address), or if your birthday is incorrect, they have the right to close your account and not to pay you anything.

I am telling you this, just for your info, because I have worked like Customer Support Agent at some poker sites, and i know it for sure.

My advice is: Make a voluntary Account Verification, at every poker site which you are playing and wait for their confirmation approval. And you will not have any withdrawing problems.

Hope, this info will be pleasant for you. Good luck at the tables. Smile

Regards,
Peter7878

Edited by Peter7878 (Monday, April 01, 2013 @ 15:46 GMT)


     
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