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  7-Apr-13, 12:27   #1
My pokerace NDB disappeared?! 0 
Weenie 
Joined: Aug '12
Location: Slovakia
Age: 29 (M)
Posts: 678
Well I dont know what happened, but today I logged in to my pokerace account cause I wanted to play something there finally and my no deposit bonuss just disappeared. I have only around 2euros there which is equal to my winnings in few played freerols I guess...

I didnt noticed any restrictions about time to use this bonuss.. you think it just could expire?? I got that bonuss 21. 3. 2013... so its not even month...

anybody else ?

Edited by Weenie (Sunday, April 07, 2013 @ 12:29 GMT)


     
  7-Apr-13, 12:35   #2
  0 
8wall 

Joined: Apr '13
Location: Netherlands
Age: 40 (M)
Posts: 45
Are u sure that nobody else in youre household didnt gamble and lost it ? Shock

     
  7-Apr-13, 12:39   #3
  0 
Weenie 
Joined: Aug '12
Location: Slovakia
Age: 29 (M)
Posts: 678
100% sure Big Smile Also I am sure I didnt broke any rule...

------------
here is conclusion...

"Please be advised that players must either make a real deposit OR earn at least one PPP within 7 days of receiving the Free Cash Bonus or the Bonus amount will be removed from your account. (PPPs can be earned by paying rake in a cash table or entering a tournament with a fee).

Unless there is a requirement particular to the Free Cash you have received there is no time limit to how long you take once you start playing.

Best Regards,

Josephine

PokerAce Support Team"

Damn because of one PPP I lost all bonus... I should start read T&C... Aww crap!

Edited by Weenie (Sunday, April 07, 2013 @ 15:15 GMT)


     
  7-Apr-13, 16:40   #4
  0 
rbdflyboy 

Joined: Apr '11
Location: Canada
Age: 60 (M)
Posts: 1222
That's strange...didn't see that rule posted at sign up or in the T&C's. Made my 1 point and everything is still in tact. Got an email from them asking me to deposit $5....not going to happen until they improve the software. There have been times where everything freezes playing tourneys and cash tables, then have to log in again. They shud come up with some updates to improve player experience, until then $ stays in my pocket Blink

     
  7-Apr-13, 16:44   #5
  0 
TheIrish77 
Joined: Feb '13
Location: Canada
Age: 38 (M)
Posts: 538
It happened to me as well bud. Not to asure what happened but went to pay the other day and GONE!

     
  7-Apr-13, 16:54   #6
  0 
rbdflyboy 

Joined: Apr '11
Location: Canada
Age: 60 (M)
Posts: 1222
Man this is a first...never have had anyone pull an NDB...doesn't make sense. Maybe BRM shud Bold that little didi at sign up.
Have you guys won any tickets to play with, the APT and/or Farming. Earned four of each so if they pull the NDB at least one can try again.

Edited by rbdflyboy (Sunday, April 07, 2013 @ 16:58 GMT)


     
  7-Apr-13, 17:25   #7
  0 
ImRincewind 

Joined: Aug '10
Location: Argentina
Age: 30 (M)
Posts: 175
That's sad, it didn't say on BRM page... I guss we shold at least give you the thanks for the advise... But there must be some way you can take it back... I will try to make that 1 PPP as quickly as I can... That some one knows how many rake is necesary to earn 1 PPP?

     
  7-Apr-13, 18:14   #8
  0 
rbdflyboy 

Joined: Apr '11
Location: Canada
Age: 60 (M)
Posts: 1222
one more item, they're running a FB freeroll today (nite my time). It's p/w protected, so go to their FB page "like" them and scroll down the page...u'll find it.

     
  7-Apr-13, 18:48   #9
  0 
Macubaas 
Joined: Apr '11
Location: Romania
Age: 27 (M)
Posts: 6668
This is a bit strange and i think the most plausible cause might be that someone else accesed your account and lost them...

I mean that money could not be withdraw and you can simply shoot them an email to ask if it was removed from your account.

     
  7-Apr-13, 20:22   #10
  0 
rbdflyboy 

Joined: Apr '11
Location: Canada
Age: 60 (M)
Posts: 1222
Sorry guys, these tourneys ran yesterday, the APT and FB, much to my surprise. They're a day ahead. One more to add to the list. Can't adjust server time. Confused

Edited by rbdflyboy (Sunday, April 07, 2013 @ 20:27 GMT)


     
  8-Apr-13, 01:29   #11
  0 
jessthehuman 

Joined: Apr '09
Location: Australia
Age: 32 (M)
Posts: 6441
Damn, unlucky man! Certainly pays to read the T&C sometimes, there's not many thing I bother to read T&C for, online gambling is usually my exception Blink

     
  8-Apr-13, 02:31   #12
  0 
takingdrugs 

Joined: Nov '11
Location: United Kingdom
Age: 33 (M)
Posts: 744
i lost mine too, in 2 hands lol

     
  8-Apr-13, 03:46   #13
  0 
jessthehuman 

Joined: Apr '09
Location: Australia
Age: 32 (M)
Posts: 6441
Posted by takingdrugs:
i lost mine too, in 2 hands lol


/fish

Blink

     
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