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  1-May-13, 19:29   #1
What is worng with partypoker? 0 
AlexandrosLM 
Joined: Aug '12
Location: Romania
Age: 23 (M)
Posts: 269
I registered to the 5 partypoints heads-up pokerfest tournament,after 3 rounds of play,i get no connection error,the after i logged in back,tournament cannot be found.

     
  1-May-13, 19:49   #2
  0 
Macubaas 
Joined: Apr '11
Location: Romania
Age: 27 (M)
Posts: 6668
Now thats pretty weird, i mean i heard similar stories on a local poke forum about the same problems but with different tournaments...

I guess since there are more cases the problem is most likely to be on their end.

     
  1-May-13, 19:51   #3
  0 
grahamy27 
Joined: Dec '11
Location: United Kingdom
Age: 31 (M)
Posts: 707
im playing in a tourney on there now and its running fine

     
  1-May-13, 20:04   #4
  0 
AlexandrosLM 
Joined: Aug '12
Location: Romania
Age: 23 (M)
Posts: 269
The tournament was 5 partypoints buyin with $500 gtd,from 1600+ remain about 630 the this error appears,and tournament has gone.

Problem is the tournament does not appear anywhere,and my 5 points gone :|

     
  1-May-13, 21:25   #5
  0 
alakazoo 
Joined: Apr '13
Location: Canada
Age: 29 (M)
Posts: 333
Never happened to me but would have pissed me off for sure... Have you tried contacting their support to get paid back your 5 points at least? Worst that happened to me on partypoker was to registered in a coin flip sit and go instead of double or nothing. and it was my mistake lol lost 3$ but I'm now aware to check it out more carefully Blink

     
  1-May-13, 21:35   #6
  0 
AlexandrosLM 
Joined: Aug '12
Location: Romania
Age: 23 (M)
Posts: 269
Yes I send them a ticket,and they say

"Thank you for contacting Customer Service.

I understand you were disconnected from a game due to a technical difficulty at our end. Please note, our technical team is currently working on resolving any outstanding issues.

Any cancelled tournaments are settled in accordance with our disconnection and cancellation policy. For more information, please click on the link below"

     
  8-May-13, 11:36   #7
  0 
AlexandrosLM 
Joined: Aug '12
Location: Romania
Age: 23 (M)
Posts: 269
So after a week they refunded me $0.81 after some calculations Smile

Pokerfest #45 - $500 Gtd NLH Heads Up Speed". We apologize for the inconvenience caused due to the cancellation of the tournament.

My money after they calculate with number of players = $ 250.00 USD/793 = $ 0.31 USD
My money after they calculate the number of chips = $ 250.00 USD * (6000/3072000) = $ 0.48 USD
Total refund = $ 0.81 USD

     
  8-May-13, 16:57   #8
  0 
Soundlis 

Joined: Nov '11
Location: Lithuania
Age: 23 (M)
Posts: 166
I have everyday almost same error and my party poker launch is so interesting with lag,and site pop up,about everything is okay,but is so laggy

     
  8-May-13, 19:28   #9
  0 
AlexandrosLM 
Joined: Aug '12
Location: Romania
Age: 23 (M)
Posts: 269
like someone upper said,I think they're gone ...

     
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