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  9-May-13, 05:31   #1
Poker Ace scammed me. +1 
doomvein 
Joined: May '13
Location: Malaysia
Age: 30 (M)
Posts: 18

Seem they hate me when i win one farmer ticket and 2.50 USD first prize of their freeroll tournament .

I dont know why i cant login at their website for almost three days.

the error said "Your login attempt was not successful. Please try again." but I know they banned me for good . Smile

This is scammed company .please avoid it at all cost.
Angry

     
  9-May-13, 05:35   #2
  0 
Macubaas 
Joined: Apr '11
Location: Romania
Age: 25 (M)
Posts: 6668
I think the same thing happend to another member, i remember i saw a similar thread that he posted.

If you can't find that thread i can tell you by now that you should contact their support asap, they are the only ones that can help you!

     
  9-May-13, 05:37   #3
  0 
demodawggy 

Joined: Feb '12
Location: Canada
Age: 54 (M)
Posts: 3651
You have to wonder how that site manages to stay in business.... It's been about 10 to 1 negative comments about it here...

Maybe they should change the name to:

poker FaRce

Thumbs Down

     
  9-May-13, 05:40   #4
  0 
doomvein 
Joined: May '13
Location: Malaysia
Age: 30 (M)
Posts: 18

Their support cant do what sir? Because from early moment their operation just to scammed people..

Even they just give my account back, but how about the other people? I mean the people who playing with real money at their site? Sad

Because from early moment their operation just to scammed people..

PLEASE BANNED POKERACE Angry

     
  9-May-13, 08:15   #5
  0 
erru9107 
Joined: Oct '11
Location: Sweden
Age: 23 (M)
Posts: 864
Don't go throwing accusations around. There is a simple solution to your problem:
Just reste your password. Try to log in again after every try. This has happened quite a lot at their site. I had to reste my password 5 times before it worked.
Give it a go and tell us what happened. And be patient, it might take more then 5 tries.

     
  9-May-13, 09:43   #6
  0 
sadamman 

Joined: Jan '12
Location: United Kingdom
Age: 26 (M)
Posts: 1204
I've had no problems with it except the occasional dodgy connection, which can happen on any site. I would agree with erru don't jump to conclusions until support starts saying weird things.

     
  9-May-13, 14:00   #7
  0 
MichaelGotKK 
Joined: Apr '13
Location: United Kingdom
Age: 41 (M)
Posts: 35
Posted by sadamman:
I've had no problems with it except the occasional dodgy connection, which can happen on any site. I would agree with erru don't jump to conclusions until support starts saying weird things.


I totally agree. People have to remember that its a new site with new software. You have to expect some teething problems. All the main poker rooms have had years to tweak their software. I remember the same connection problems with Party Poker in 2008.

Also I've heard a few good things about their support being helpful & I know people have managed to cash out. So chill guys & stop expecting perfection. Its brand new, it will take time for them to improve their system & software.

     
  9-May-13, 14:53   #8
  0 
Doarulle 
Joined: Sep '12
Location: Romania
Age: 24 (M)
Posts: 1052
Why don't you just QUIT of this platform? they have a lot of minus and single + is that promo with $10 free from BANKROLLMOB... wonder how many mobsters continue play there and how many cash-out some money? i quit after lose all BR with KK vs Q2 shove pre-flop and because of lag...

     
  9-May-13, 15:29   #9
  0 
sadamman 

Joined: Jan '12
Location: United Kingdom
Age: 26 (M)
Posts: 1204
I don't see what people have against this site, yeah its not very good, but its not as bad as everyone makes out. Yachting is, and kingdom of poker was worse.

     
  9-May-13, 15:52   #10
  0 
alakazoo 
Joined: Apr '13
Location: Canada
Age: 27 (M)
Posts: 333
It's not the first time I see a mobster complaining aboute pokerace in here. Why would they have banned you? I know it's not a great site but can't come to the point that they would be banning you just because you won a freeroll 2,50$ tickets... Have you tried contacting their support?

     
  9-May-13, 15:56   #11
  0 
doomvein 
Joined: May '13
Location: Malaysia
Age: 30 (M)
Posts: 18
I dont know what to say anymore.I did try the method suggested by MichaelKK , Reset about 10 times already .If the method are working why should i talk bad about them in the first place ? Smile

     
  9-May-13, 16:11   #12
  0 
Ragabouz 
Joined: May '13
Location: Belgium
Age: 47 (F)
Posts: 2
Did you contacted the support?


     
  9-May-13, 16:29   #13
  0 
karmie 
Joined: Dec '09
Location: United Kingdom
Age: 25 (M)
Posts: 8
Just contact the support; they reply within like 10 minutes 24h a day 7 days a week.

Have contacted them 5 times total; received all replies within 10 min and only one thing took longer as they had to escalate it to security team who only works business hours.. They are a really good site with just crappy software and little to no rb (think I am getting between 13-22% rakeback depending on what time in each month) but the fishy player pool and the lack of HUDs/notes is very significant especially when playing HU/3 handed I feel you can have a huge edge on more HUD/note reliant players who aren't taking external notes.

Just received 2nd cash out in Skrill account today aswell after a juicy session last weekend. No complaints Smile


     
  9-May-13, 16:41   #14
  0 
doomvein 
Joined: May '13
Location: Malaysia
Age: 30 (M)
Posts: 18



Sorry everyone.

Case closed. i had my account back . Smile

     
  13-May-13, 20:04   #15
  0 
uno1Bomber 

Joined: May '13
Location: Russian Federation
Age: 26 (M)
Posts: 384
Today I registered account at pokerace, and after registration I can't use my account. Same thing: "Your login attempt was not successful. Please try again." Confused

     
  13-May-13, 20:34   #16
  0 
doomvein 
Joined: May '13
Location: Malaysia
Age: 30 (M)
Posts: 18
just send email to their support about your login problem. . it worked for me. Smile

     
  13-May-13, 20:41   #17
  0 
uno1Bomber 

Joined: May '13
Location: Russian Federation
Age: 26 (M)
Posts: 384
Thnx. I'll try tomorow. Just registered cuz I heard there plays a lot of fishes. Smile

------------
After request they changed my password. My password was more then 10 characters and it's not allowed at P.Ace Smile

Edited by uno1Bomber (Tuesday, May 14, 2013 @ 07:59 GMT)


     
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