BankrollMob Forum

Isobel: Hi. This is Isobel from Online Support. For us to proceed with your concern, please provide your date of birth and the answer to the security question.

Isobel: Hello, -------.
ExcusemyFrench: Hello Isobel
ExcusemyFrench: My birth date is -------
ExcusemyFrench: and the answer is ----------
Isobel: Thank you for verifying your details.
Isobel: How may I help you?
ExcusemyFrench: I was wondering if I am going to get my 10$ USD no deposit from bankrollmob.com or from William Hill itself? Thanks in advance.
ExcusemyFrench: http://static.williamhill.com/playpoker/bankrollmob/ This link I used.
Isobel: I am sorry, but we no longer have this promotion.
ExcusemyFrench: Lol that's not possible
ExcusemyFrench: William Hill directed to me and your page is still online
ExcusemyFrench: So your obligated to grant me the bonus
ExcusemyFrench: It also says in the terms & conditions that The $10 bonus is awarded as real cash directly to the poker account.
Isobel: I am sorry, but the only 150 players are eligible for this bonus.
ExcusemyFrench: Okay, that's very unfortunate
Isobel: The bonus was already claimed by our new 150 players.
Isobel: Any other help you need?
ExcusemyFrench: But still William Hill pker is going to grant me the bonus
ExcusemyFrench: because it's not in the terms & conditions
ExcusemyFrench: Also the special weblink is still online
ExcusemyFrench: and bankrollmob.com is also still promoting it
ExcusemyFrench: Nowhere it said that only 150 players are eligible and if you didn't want anyone else to claim the bonus you shouldve taken it offline
ExcusemyFrench: Now I wasted my affliate, I might aswell had registered here with p***********y.com for a better affliate offer
Isobel: Sorry, but that is not possible as the bonus you are referring is no longer active.
ExcusemyFrench: If you are not able to grant me the bonus, then please redirect me to your manager
ExcusemyFrench: Trust me, I won't let this go.
ExcusemyFrench: You can't really decline me the bonus, sorry.
Isobel: Sure, you will just get the same answer from my manager.
ExcusemyFrench: Okay thanks I will talk to him.
Isobel: Your concern is given utmost priority and should be handled by a superior. Kindly stay online as I transfer you to my Manager.
Maisie: Hi there, Huibert. This is Maisie, Manager of Isobel.
Maisie: I understand this is about your claim for the Bankrollmob bonus.
ExcusemyFrench: Hello Maisie.
ExcusemyFrench: As you may see in the previous part of the conversation I'm having some trouble claiming my no deposit bonus
ExcusemyFrench: I came here via bankrollmob.com
ExcusemyFrench: Isobel kindly pointed out to me that the bonus is no longer active because a 150 player restriction has been reached
ExcusemyFrench: The problem on your end though is that bankrollmob.com is still promoting the offer, now I'm tracked with their affliate. Also your promotion is still active on your own site, see: http://static.williamhill.com/playpoker/bankrollmob/
ExcusemyFrench: And most importantly nowhere in the terms & conditions on bankrollmob or your site does it state that only the first 150 players are able to claim it.
Maisie: Please be informed that the bonus is going to be paid to the first 150 customers only. I regret to inform you that the first 150 customers have already been paid and it was confirmed by our poker specialists few hours ago.
ExcusemyFrench: Okay, that's very unfortunate. But I advise you to read what I just said.
Maisie: Thank you for your interest on the site. I hope you can browse on the latest promotions we have available.
ExcusemyFrench: Then you will understand that technically you can't decline the bonus to me.
ExcusemyFrench: You actually have to give me the no deposit bonus.
Maisie: Please go to this link for more information on your promotion.
ExcusemyFrench: No I won't
ExcusemyFrench: Because this is the actual page http://static.williamhill.com/playpoker/bankrollmob/
ExcusemyFrench: And it's still online
ExcusemyFrench: If you just read what I previously said you would understand that there is absolutely no possibility for you or your company to decline me this no deposit bonus.
ExcusemyFrench: If you do I will make very sure everyone reads this.
ExcusemyFrench: Also you falsly tricked me into signing up to your site, because I'm not with a useless affliate. If I knew the bonus wouldn't work I would've signed up via a different affliate with better advantages for me.
ExcusemyFrench: But even that doesn't matter, the point really is that there is no possible way you can decline me this bonus.
ExcusemyFrench: So do you have a manager aswell or can we work this out?