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  3-Jul-13, 21:34   #1
passinas@hotmali.lt 0 
PASSINAS 
Joined: Jul '13
Location: Lithuania
Age: 37 (M)
Posts: 2
We have received your $100 bonus claim for Gala Casino Poker.

However, we have been unable to locate your account "PASSINASWIN" with Gala Casino Poker, are you absolutely sure that you have created an account and that the accountname specified is correct?

If you're in doubt, please contact Gala Casino Poker support for assistance. SORRY! HELP ME! MY
ACCOUNT PASSINAS
GAL CASINO POKER , I NEED WIS BONUS HELP ME PLEASSS!

Edited by PASSINAS (Wednesday, July 03, 2013 @ 22:06 GMT)


     
  3-Jul-13, 21:43   #2
  0 
yout85 
Joined: May '12
Location: United Kingdom
Age: 31 (M)
Posts: 2016
Is your screen name on Gala Poker "PASSINASWIN"? or "PASSINAS"?

btw... you can't post your email address anywhere on here, so admin may close this thread... but I suppose "@hotmali" isn't your actual email, so because of that typo, you technically haven't broken any rules...

     
  3-Jul-13, 21:47   #3
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10026
You will need to send and email to both support's galla and BRM probably to get this fixed.
It seems you have made some kind of mistake while signing up for the bonus.

     
  3-Jul-13, 22:06   #4
  0 
PASSINAS 
Joined: Jul '13
Location: Lithuania
Age: 37 (M)
Posts: 2
Posted by PASSINAS:
We have received your $100 bonus claim for Gala Casino Poker.

However, we have been unable to locate your account "PASSINASWIN" with Gala Casino Poker, are you absolutely sure that you have created an account and that the accountname specified is correct?

If you're in doubt, please contact Gala Casino Poker support for assistance. SORRY! HELP ME! MY
ACCOUNT PASSINAS
GAL CASINO POKER , I NEED WIS BONUS HELP ME PLEASSS!

Edited by PASSINAS (Wednesday, July 03, 2013 @ 22:10 GMT)


     
  3-Jul-13, 22:17   #5
  0 
jomull57 

Joined: Apr '12
Location: United Kingdom
Age: 45 (F)
Posts: 438
i think you might have give them your nick name not your user name. username is like gar11264623 or something like that have a look in you firs email from gala poker you user name will be there then copy past it good luck with your problem

     
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