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  3-Aug-13, 15:25   #1
PKR bonus 0 
Bettyboop_pt 
Joined: May '13
Location: United Kingdom
Age: 35 (F)
Posts: 4
I am waiting for PKR bonus for 7 days, that is not normal, usually you get bonus after 24h. The problem is besides not received the bonus now i have my PKR account blocked. And i tried speak with their support and i can't.

     
  3-Aug-13, 15:50   #2
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10034
I would say its pretty normal, at least this time of the year.
Many of the staff are on holidays, so all the delays are expected.

If your account is blocked for whatever the reason is, maybe that, can create problems in BRM
crediting your bonus.

     
  3-Aug-13, 17:28   #3
  0 
Bettyboop_pt 
Joined: May '13
Location: United Kingdom
Age: 35 (F)
Posts: 4
But there are no reasons for they blocked my account. I did everything rigth

     
  3-Aug-13, 17:56   #4
  0 
pochui 

Joined: May '08
Location: Lithuania
Age: 32 (M)
Posts: 8638
i had & still have problems with pkr bonus as well (i assume you're talking of "megadeal" here)...when i 1st requested the gift, after earning the requested 1500 pkr points- for an unknown reason i was rejected, with no further explanation why...all brm support told me is that i should play a little more? ok so i contacted them asking how much more & why the hell i must play with them at all, i have the points...no response for more than week...played a bit more- again asked same questions...still no response...not that i'm in a hurry or something, but the whole situation is really handled poorly to be fair, just hope i will receive 5000 mobpoints some time this year Big Smile

     
  3-Aug-13, 20:42   #5
  0 
Bettyboop_pt 
Joined: May '13
Location: United Kingdom
Age: 35 (F)
Posts: 4
I have a different problem I request a non deposit bonus they said to make sure that i had registered my address properly otherwise PKR can refuse my bonus request i did everything right and now i am witing for 7 days and have my PKR account blocked Aww crap! Sad Confused

     
  3-Aug-13, 20:44   #6
  0 
Macubaas 
Joined: Apr '11
Location: Romania
Age: 27 (M)
Posts: 6668
The fact that you need to wait for a bonus more than 24 hours is not so strange but the fact that they did blocked your account is weird to say at least...

You definately need to contact the PKR support asap and ask what the problem is!

     
  3-Aug-13, 22:04   #7
  0 
TigerAxL 

Joined: Feb '11
Location: Romania
Age: 26 (M)
Posts: 392
thats the reason i don t waste my time with unpopular sites They have several problems ,like cash out or bad assistence

     
  4-Aug-13, 00:58   #8
  0 
jessthehuman 

Joined: Apr '09
Location: Australia
Age: 32 (M)
Posts: 6441
There is nothing BRM can do if PKR have blocked your account. You will need to sort it out with PKR, most likely reason is that you've already opened an account with PKR (Maybe years ago, never played on it and forgot) - or for some reason PKR *think* you have already opened an account, either way - BRM doesn't have the power to unblock a PKR account.

     
  4-Aug-13, 04:47   #9
  0 
demodawggy 

Joined: Feb '12
Location: Canada
Age: 56 (M)
Posts: 5682
There's no bonuses that can get me to sign up to those little flim-flam sites... I've heard and read about more problems with them than not....and they stand a good chance of going broke and you not getting your money back, because by law in most countries, the creditors get paid first,...then the execs grab their share,....and 'IF' there are any scraps left over,....they go to the little guy..... IF.... Confused

     
  5-Aug-13, 14:09   #10
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10034
I wouldnt say that PKR site is unpopular.
Who really doesnt know that site. I dont know about their traffic though or their support.
Thats another thing.

Dont expect to get the bonus with a blocked account. You will wait for ever, with no result.

     
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