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BankrollMob Forum » Off-Topic » Fulltilt poker lost money and take 3 weeks to find it now its blocked

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  21-Aug-13, 19:23   #1
Fulltilt poker lost money and take 3 weeks to find it now its blocked 0 
Juulz988 
Joined: Sep '12
Location: Netherlands
Age: 34 (M)
Posts: 16
Finally i got my money back and now they blocked it !!!!!!!!!!!!!!!
Omg the fuc%$%
I gone make work of this ..
First let me wait for 3 weeks and now they blocked my login !!!!!!!!!
If some one has an awnser to fix it pleasss help they just try to f^%&^me ...

There is an other thread with all the emails i got from them!
This is the last one


Hello,

We are writing to inform you that your Full Tilt Poker account has been temporarily suspended.

To protect the integrity of our games, we routinely review accounts and complete player verification.

In order to verify your Full Tilt Poker account, please send scanned, clear copies of the following documents to verification@fulltiltpoker.com:

1) Photo ID:
One of the following: valid driver's license, passport, or other government-issued ID that clearly shows your birth date and the ID’s issue or expiry date.

2) Address verification (less than 90 days old):
Bank or credit card statement, utility bill, cell phone bill, home or auto insurance papers.

Document Requirements:

* Copies must be clear and legible (400 dpi+ recommended for scanned copies)..
* Only full page documents accepted (bill/pay stubs, folded papers and partial sections do not apply).
* Email attachments cannot exceed 5 MB and must be in either JPEG (.jpg) or pdf format.
* Digital photos of the documents are accepted.

Please remember that your Full Tilt Poker account has been disabled and will remain so until we have received all requested documents in a clear, legible format.

We appreciate your assistance and look forward to receiving all of your documentation so that we can expedite the reopening your account.

Regards,

Liia
Full Tilt Poker Security Team

We will NEVER ask you to confirm your login credentials or password via email, phone or chat facility or in any way. We do not advise giving your login information to anyone under any circumstances

     
  21-Aug-13, 20:32   #2
  0 
nipitiri3 
Joined: Nov '11
Location: Estonia
Age: 31 (M)
Posts: 614
play at pokerstars its better anyways

     
  21-Aug-13, 21:50   #3
  0 
Juulz988 
Joined: Sep '12
Location: Netherlands
Age: 34 (M)
Posts: 16
Yeah that was my intention after al this crap..
I told them also i dont want the money any more on my fulltilt but on pokerstars!
No then didnt say sorry or what ever when i got my money back..
And now i did send all the papers back ..
Lets see .. Ahh also the money transfers between fulltilt and pokerstars is not possible!!
It`s an scam the told me they can not do that as scripted below.

This is the last mail i got from them!

Hello Julian,

Thank you for your e-mail.

We have indeed suspended your account with player ID: Juulz1010.

Firstly, please note that players cannot deposit funds to Full Tilt Poker and then transfer the funds to PokerStars.

If you wish to make deposits to your PokerStars account; you can do so directly.

Your account has been suspended and we have requested that you provide us with Photo ID and a proof of your current address.

Additionally, we can see that the full name on the account was recently changed. Please provide a full explanation for this activity.

Regrettably, your account will remain closed until such time as we receive all of the requested documents.

Please also note that you have broken the terms and conditions of our website by creating more than one account. Your multiple account: Juulz1010 has been closed. Do not open any other accounts; as doing so will result in you being banned permanently from playing on Full Tilt Poker.

Thank you for your cooperation.

Regards,

Fearghus
Full Tilt Poker Security

     
  21-Aug-13, 21:59   #4
  0 
mascona 

Joined: Jun '08
Location: Poland
Age: 76 (M)
Posts: 537
" Please also note that you have broken the terms and conditions of our website by creating more than one account. Your multiple account: Juulz1010 has been closed. Do not open any other accounts; as doing so will result in you being banned permanently from playing on Full Tilt Poker. "

SO, write us first why did you open multiple accounts there and what did you expect ???

     
  21-Aug-13, 23:22   #5
  0 
demodawggy 

Joined: Feb '12
Location: Canada
Age: 56 (M)
Posts: 5680
Simple question for you...

Why do you want more than one account...?

     
  22-Aug-13, 01:52   #6
  0 
Juulz988 
Joined: Sep '12
Location: Netherlands
Age: 34 (M)
Posts: 16
This because i travel alot and now for my work i stay in the dutch Antilles and my college wanted to put money on my account with his credit card from the us .
And it didn't work because it`s an dutch account.
So i made one for here.
I got an mail earlier that they close one account that was oke by me ..
Nothing was going on after that .. until now they lost my money.
Now that beside i send already my bank account information they make it more difficult for me.
Well i [send an copie of my id card and mail and again some private paper work with my adress and every thing.
Again they start with that the foto is not sharp enough ..
I follow the rules so they have to do also.
They say in the last emails that it`s 3th party who made the mistakes .
so i asked them who is the 3th party ??
They dont want to tell me. i think it`s my right to know and at least sorry or an compensation would be in his place.



     
BankrollMob Forum » Off-Topic » Fulltilt poker lost money and take 3 weeks to find it now its blocked

 
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