Joined: Oct '11
Location: Sweden
Age: 32 (M)
Posts: 1410
Hi Admin.
I sent in a ticket last week about that I'm not able to request the 24h Poker NDB. I requested it and got a message saying I needed to try again basically. The problem now is that I can't request it since it's marked as rejected. So my question is: Why am I asked to re-request the bonus when I can't do so?
Another question is: When will I get an answer to my ticket? And can you maybe fix this problem right away?
Joined: Feb '12
Location: Canada
Age: 64 (M)
Posts: 6036
Posted by erru9107: Hi Admin.
I sent in a ticket last week about that I'm not able to request the 24h Poker NDB. I requested it and got a message saying I needed to try again basically. The problem now is that I can't request it since it's marked as rejected. So my question is: Why am I asked to re-request the bonus when I can't do so?
Another question is: When will I get an answer to my ticket? And can you maybe fix this problem right away?
Joined: Oct '07
Location: Norway
Age: 50 (M)
Posts: 486
Posted by erru9107: Hi Admin.
I sent in a ticket last week about that I'm not able to request the 24h Poker NDB. I requested it and got a message saying I needed to try again basically. The problem now is that I can't request it since it's marked as rejected. So my question is: Why am I asked to re-request the bonus when I can't do so?
Another question is: When will I get an answer to my ticket? And can you maybe fix this problem right away?
Thanks! erru
We will re-process your request, so your bonus should be credited today or tomorrow. Have a nice day!