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  12-Oct-13, 19:02   #1
24 h poker bonus 0 
gdpei 
Joined: Aug '13
Location: Canada
Age: 60 (M)
Posts: 3
Put in for 24h poker bonus
Had problem with bonus was said to be resolved by bankrollmob sent me email

We apologize for having some issues/delays with the €5 No Deposit Bonus at 24hPoker last week.
This has NOW been RESOLVED! Click here for all the information you need to claim €5 Free at 24hPoker!!

went to claim bonus and receive message

Your bankroll request has been denied, as you have already requested this bonus once!

Your current bonus request status is: Request REJECTED - no payment will be made

Any help would be great

george

     
  12-Oct-13, 20:30   #2
  0 
Macubaas 
Joined: Apr '11
Location: Romania
Age: 27 (M)
Posts: 6668
This problem happen to other players too, if you made this thread admin should defiantely see it and most probably will fix up your problem.

After that you should get that bonus in a very short period of time so good luck!

     
  13-Oct-13, 20:51   #3
  0 
sandund 
Joined: Sep '13
Location: Croatia
Age: 34 (F)
Posts: 2
Please, need help.

Ten days ago my 10$ first part of BRM bonus is approved at Winner Poker. But I did't received that bonus yet! I contacted BRM support through the e-mail yesterday, but no answer.

Does anybody have or had the same issue?

Thanks

     
  14-Oct-13, 10:20   #4
  0 
24h_Shaun 
Joined: Oct '13
Location: Malta
Age: 39 (M)
Posts: 18
Posted by sandund:
Please, need help.

Ten days ago my 10$ first part of BRM bonus is approved at Winner Poker. But I did't received that bonus yet! I contacted BRM support through the e-mail yesterday, but no answer.

Does anybody have or had the same issue?

Thanks


Sorry to hear about your issue nut you want to jump into the Winner Poker thread.


------------
Posted by gdpei:
Put in for 24h poker bonus
Had problem with bonus was said to be resolved by bankrollmob sent me email

We apologize for having some issues/delays with the �5 No Deposit Bonus at 24hPoker last week.
This has NOW been RESOLVED! Click here for all the information you need to claim �5 Free at 24hPoker!!

went to claim bonus and receive message

Your bankroll request has been denied, as you have already requested this bonus once!

Your current bonus request status is: Request REJECTED - no payment will be made

Any help would be great

george



Hi gdpei

Can you either post your username or email me shaun.oneill@igame.com subject BRM cash, and i will look into for your.

Thanks

Shaun

Edited by 24h_Shaun (Monday, October 14, 2013 @ 10:25 GMT)


     
  16-Oct-13, 09:52   #5
  0 
Nastasha1982 
Joined: Oct '13
Location: United Kingdom
Age: 33 (M)
Posts: 175
I had the same message as the opening poster. Mainly due to my own stupidity. I attempted to claim with my username (rather than my alias).

If you can sort it out at all Shaun, my alias is NatashaSch

Thanks in advance. Smile

     
  16-Oct-13, 10:40   #6
  0 
polttimo 
Joined: Oct '12
Location: Finland
Age: 38 (M)
Posts: 4
My username for 24h is "polttimo". Nothing has happened... Aww crap!

     
  16-Oct-13, 12:33   #7
  0 
24h_Shaun 
Joined: Oct '13
Location: Malta
Age: 39 (M)
Posts: 18
Posted by Nastasha1982:
I had the same message as the opening poster. Mainly due to my own stupidity. I attempted to claim with my username (rather than my alias).

If you can sort it out at all Shaun, my alias is NatashaSch

Thanks in advance. Smile


Nastasha1982

Your account has been funded and you are good to go.

Good luck.

Shaun

------------
Posted by polttimo:
My username for 24h is "polttimo". Nothing has happened... Aww crap!



polttimo


Stop banging your head against the wall and log into your account you have been funded and you are good to go.

Good luck.

Shaun

Edited by 24h_Shaun (Wednesday, October 16, 2013 @ 12:42 GMT)


     
  16-Oct-13, 12:45   #8
  0 
Nastasha1982 
Joined: Oct '13
Location: United Kingdom
Age: 33 (M)
Posts: 175
Received with thanks Smile Impressive service that Shaun Thumbs Up

     
  16-Oct-13, 14:33   #9
  0 
Peter7878 

Joined: Dec '12
Location: Bulgaria
Age: 39 (M)
Posts: 1022
Hello,

Wow! This is amazing!

I just would like to say congratulations to 24hPoker that decided to join the BankrollMob forum and to help mobsters. For the first time I see a representative of an online poker site who joined the community to help his customers. I am really excited that you did this!

The other poker sites should do the same to join the BankrollMob site and help mobsters. I have a 24hPoker account and I didn't play a long time ago, but I should start playing again there, because you made me a very good impression!

Good luck and all the best 24hPoker! Worship

Best Regards,

Peter7878



     
  16-Oct-13, 16:21   #10
  0 
Nastasha1982 
Joined: Oct '13
Location: United Kingdom
Age: 33 (M)
Posts: 175
One small glitch maybe Shaun...I can't reg for the €500 new player freeroll. Smile

     
  16-Oct-13, 19:40   #11
  0 
Forcharity 

Joined: Oct '12
Location: Netherlands
Age: 22 (M)
Posts: 152
No you can only play that the week after you've signed up, so not this week.

     
  16-Oct-13, 22:02   #12
  0 
Nastasha1982 
Joined: Oct '13
Location: United Kingdom
Age: 33 (M)
Posts: 175
Thanks FC Cool

     
  17-Oct-13, 09:43   #13
  0 
24h_Shaun 
Joined: Oct '13
Location: Malta
Age: 39 (M)
Posts: 18
Posted by Peter7878:
Hello,

Wow! This is amazing!

I just would like to say congratulations to 24hPoker that decided to join the BankrollMob forum and to help mobsters. For the first time I see a representative of an online poker site who joined the community to help his customers. I am really excited that you did this!

The other poker sites should do the same to join the BankrollMob site and help mobsters. I have a 24hPoker account and I didn't play a long time ago, but I should start playing again there, because you made me a very good impression!

Good luck and all the best 24hPoker! Worship

Best Regards,

Peter7878





Peter7878

Thanks for great feedback Worship

Shaun

     
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