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Posted by Brun:
peter i talk with the suport in the chat and he say its okay, i send the citazend card and he made the actualizacion of my first and last name, and other thing if i want


Bravo Brun! Blink This is very good! Congratulations! Smile When you prepare the other documents, send it as well. And your account will be fully verified, and you will not have problems in future when cashing out.

     
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One advice from me for verification to poker rooms, is to always verify first before you even consider to deposit, so that there is less hassle when you try to withdraw your winnings, you might go on tilt if you cannot withdraw your winnings lol.

Also when i first registered to poker rooms i included my names but did not put my other names, that I do not used, but eventually I updated my docs and asked them to update my name ever since I used my full name even my other names so it matches my bank statement and ID card so I do not get problems afterwards!

     
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Heskor has a good point, actually i saw there are sites nowadays that ask for ID first before you even make a deposit.

In a way this makes a lot of sense, i mean whats the point of making a deposit and play if you can't cashout...

     
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i talk with them, and in the onlyne suport he give me a email to delete accounts i will delete the account of my brother here, u know how it works to delete?

     
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You were talking in online support about it, why you didnt ask? Smile
Since you found a solution and you are not risking with a lock up,
you can get in touch with them again to tell you the steps you have to follow.

     
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BRUN...why wouldnt you use your real name when opening an account? Maybe this is a question to ask partypoker and I am sure they will give you an appropriate answer...... I dont get it...i just dont get it!!!

     
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Party poker has banned my account permantly Disagree Aww crap!

     
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What did you do Brun Question Why did they block your account?

     
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i dont know that, i just know im banned permantly, because he says i violate the terms and condicions, in the terms and condicions says 'USE YOUR IDENTIDY'' but i talk in the chat a few time ago and he says its okay i can change that and now another guy says me this is violate the terms and condions , im stupid... Aww crap!

     
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Did you send them all the documents before trying to cashout?

Did you ask them for voluntary account verification as I told you before?

Was your account fully verified before they ban you?

     
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no, i send the citazen card with all things, and the answer is, you are permantly banned, my brother also has deleted his account because of me, for me dont have problems with that, and im banned because of details... omg Aww crap! 100 out..

     
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I am so sorry for you Brun. Sad From now, you should know when you play poker at other poker rooms always put your correct details.

     
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i dont know that, i just know im banned permantly, because he says i violate the terms and condicions, in the terms and condicions says 'USE YOUR IDENTIDY''

what you thinking of when you making account ?You know make for you on your details , WHEN YOU WANT TO WITHDRAW THEY ALLWAYS WANT YOUR ID OR ANy kind of verification of your self

     
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I wasnt expecting a different outcome with this one.
It wold have to be in the hand of an employee that doesnt care at all doing his/her job.
And at that department hard to find such.
I hope it was lesson learned. Confused

     
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Sorry to hear it ended up to be this way, now that you got a perm ban at least something good happend to you: you do not need to play again there.

Luckly the online poker offer is nowadays huge so you can easily play in another place Thumbs Up

     
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