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  9-Dec-13, 11:55   #1
problem 0 
sML 
Joined: Dec '13
Location: Romania
Age: 27 (M)
Posts: 3
i want to send a email with my photo id to support@bountypkr.com to activation my profile and take the bonus .. and doesnt work because when i want to send email .. say me the email is not valid..what must to do to work? maybe i make some mistake.. i don't now what to do exactly

Attached Images1.jpg 2.jpg

     
  9-Dec-13, 13:05   #2
  0 
Arty182925 
Joined: Oct '12
Location: Croatia
Age: 28 (M)
Posts: 257
---------

i want to send a email with my photo id to support@bountypkr.com to activation my profile and take the .. and doesnt work because when i want to send email .. say me the email is not valid..what must to do to work? maybe i make some mistake.. i don't now what to do exactly

----------

Only thing i see wrong is support@bountypkr.com. , that DOT at end of adress. Try without it.

support@bountypkr.com like this

     
  9-Dec-13, 13:14   #3
  0 
Tomic1891 
Joined: May '10
Location: Belgium
Age: 37 (M)
Posts: 24
maybe you have to verificate/validate your e-mailadress in one of thee- mails from bountypkr when you signed up.
many sites send a confirmation e-mail when you create a new account so this is a possibility you should check.
anyway,good luck and hopefully you can solve your problem.

     
  9-Dec-13, 14:38   #4
  0 
skroeva 
Joined: Sep '12
Location: Netherlands
Age: 25 (M)
Posts: 83
If you really can't figure it out and contact their support, they will mail you first with instruction and then you can simply reply (or follow the instructions Big Smile)
Good luck

     
  9-Dec-13, 15:59   #5
  0 
Macubaas 
Joined: Apr '11
Location: Romania
Age: 27 (M)
Posts: 6668
I really think skroeva advice is the best, contact their support and they will definately resolve your case!

You could also take arty's advice but frankly i do not think that there is the problem but it's worth to give a shot.

     
  9-Dec-13, 17:02   #6
  0 
sML 
Joined: Dec '13
Location: Romania
Age: 27 (M)
Posts: 3
i validate my email but i receive this message 1) fill in all your personal information in the “Profile” menu of the BountyPoker-Client application;
2) send clear copies of the front and back of your government issued photo ID to support@bountypkr.com.

Once we process your documents, you will get the free bonus on your account.
i want to send picture with my photo iid but doesnt work to send on this support@bountypkr.com

     
  9-Dec-13, 17:13   #7
  0 
Arty182925 
Joined: Oct '12
Location: Croatia
Age: 28 (M)
Posts: 257
i validate my email but i receive this message 1) fill in all your personal information in the “Profile” menu of the BountyPoker-Client application;
2) send clear copies of the front and back of your government issued photo ID to support@bountypkr.com.

Once we process your documents, you will get the free on your account.
i want to send picture with my photo iid but doesnt work to send on this support@bountypkr.com
----------

REMOVE DOT AT END OF THE MAIL ADDRESS, that is problem.

support@bountypkr.com. on picture is like this
support@bountypkr.com it needs to be like this

     
  9-Dec-13, 17:35   #8
  0 
propokerash 
Joined: Nov '13
Location: Macedonia, The former Yugoslav Republic of
Age: 31 (M)
Posts: 113
i want to send a email with my photo id to support@bountypkr.com to activation my profile and take the bonus .. and doesnt work because when i want to send email .. say me the email is not valid..what must to do to work? maybe i make some mistake.. i don't now what to do exactly

Contact their support.

     
  9-Dec-13, 22:36   #9
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10045
Do what Arty told you.Thats were your problem is !!!
You were sending the email to an email address that is not valid.
Check the screenshot you provided for us.
You will see that after the com you have a dot, like this : com.
You copied and pasted the wrong one Smile
Just copy and paste the address as it appears here in RED LETTERS
and you will be fine.

Also check the format of your picture you want to send as an attachment.
If it is the wrong one and too big it causes problems with many receivers
and your email cant be delivered. Simply as that.
Send it only as JPEG file which usually gets a couple of KB.

     
  9-Dec-13, 22:55   #10
  0 
sML 
Joined: Dec '13
Location: Romania
Age: 27 (M)
Posts: 3
tnx man this was the problem with dot on final ..

     
  10-Dec-13, 08:43   #11
  0 
Arty182925 
Joined: Oct '12
Location: Croatia
Age: 28 (M)
Posts: 257
there you go...

I did once like this too Big Smile... Was kinda annoyed till I noticed what is wrong.lol

     
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