Joined: Mar '10
Location: Romania
Age: 64 (F)
Posts: 64
hello! i have a request for winnerbonus from 7 dec and did not received. last friday i have sent a email to brm but they did not answer until now.what to do? wait more? and why says 3 4 days and past 10 days and nothing????
Joined: Mar '11
Location: United Kingdom
Age: 55 (M)
Posts: 7371
I think that you will have to wait a little bit longer to receive this bonus. I waited about two weeks to receive mine so you just have to be patient. Dont forget that this is free money so just be patient and you will receive it
Joined: Aug '10
Location: Germany
Age: 52 (M)
Posts: 2219
Send a mails to the winner Support or try to connect the live Support for a faster answer. In december they have a lot promos, perhaps they need more days at this time. But winnerpoker is a serious poker rooms and a part of the ipoker Network, so they give you your Bonus in a few days.
Joined: May '13
Location: Mauritius
Age: 32 (M)
Posts: 2688
Yeah sometimes bonus takes time, in your case it looks like a lot of time and as mentioned the best bet is to contact support from winner or Bankrollmob, they should be able to help you and see what the problems is.
I got the bonus tops 2 weeks, it was way back though no idea now. It might be there are many demands of bonus!!
