Joined: Dec '13
Age: 36 (M)
well i know i sign up with $35 no deposit and i won so i stop and did not play for awhile when i come back to play i have $521 on my current balance so i ask how much more is my playthrough on this current balance and they answer you have 50 no deposit and a $3,750 wagering requirement so far i have like $107 and i ask so $3600 left right they said yes so i play i won and i know i already met the wagering requirement i ask again how much more left on my wagering requirement ans they answer iyou have $55 no deposit and $4000 something left and i did 3200 i think i'll copy paste the conversation later i ask you said earlier i have 50 no depo and 3750 wgering why is it now i have 55 no depo they said i have a pending bonus that is automatically activated so i think and ask them how many more pending bonus i have they said 5 more bonus so i think that everytime i win a bonus is activated so i decided to lose and go back to zero current balance and get the pending bonus left that they said...but when i try to claim it said that i used all of it already wow thats like a min ago and i have like $200 left that i decide to loose it for the bonus pending so i can withdraw some of the no deposit bonus......the point is everytime a player wins there will always be a pending bonus that is automatically activated until you lose.....and by the way they wont give me a copy of the conversation so i'll just copy paste it..... thanks more power you can publish this so players will know....leosam18 08:57:20 hi just want to ask do i still have a playthrough left on my balance ? Customer Service 08:57:20 Thanks for contacting us! A support rep will be with you shortly. leosam18 09:00:44 anyone there ? Veronica 09:05:34 Welcome to Casino Support. How may I assist you today? leosam18 09:06:21 hi just wanna ask do i still have a playthgrough or i can withdraw my current balance ? Veronica 09:06:42 One moment please while I look into your inquiry Veronica 09:09:31 Thank you for the information. You can always visit us or do live chat and ask the support team regarding the play through requirements. Veronica 09:09:42 You have 50 no deposit bonus the wagering requirement is $ 3,750.00 and apparently your current wagered amount is $107.50 leosam18 09:10:17 3,600 more left ? Veronica 09:10:29 yes Veronica 09:10:33 Is there anything else I can help you with? leosam18 09:10:44 ok thanks a lot thats it for now leosam18 09:11:06 have a good ne and a happy new year Veronica 09:11:11 Thanks for using our live support. You are most welcome to contact us back at any time if you have any further inquiries. Veronica 09:11:13 We also suggest making a deposit and be eligible of 250% up to 320% bonus match. For our PROMOTIONS, click this http://monarchsonlinecasino.com/promotion.php. HAPPY GAMING!!! Veronica 09:11:20 Happy 2014!! leosam18 10:18:54 hi Customer Service 10:18:55 Thanks for contacting us! A support rep will be with you shortly. Veronica 10:19:43 Welcome to Casino Support. How may I assist you today? leosam18 10:19:49 how much wagering requrement left on my bonus ? Veronica 10:20:45 One moment please while I look into your inquiry Veronica 10:21:58 Thank you for the information. You can always visit us or do live chat and ask the support team regarding the play through requirements. Veronica 10:22:05 You have 5 no deposit bonus, and the wagering requirement is $ 4,125.00 and apparently your current wagered amount is $3,190.75 Veronica 10:22:14 Is there anything else I can help you with? leosam18 10:22:37 what do you mean 5 no deposit ?? Veronica 10:22:51 i mean $55 no deposit bonus apologies for that Veronica 10:22:57 Is there anything else I can help you with? leosam18 10:23:31 you said earlier its 50 and its only 3,750 required wager ? Veronica 10:25:30 upon checking that is the active bonus now you are playing, if there is a pending bonus on your account and you are currently playing your active bonus once it's played off the pending bonus auto activates leosam18 10:26:21 what so i can't withdraw any of the current balance ? leosam18 10:26:59 is there anymore pending bonus left so i know ? Veronica 10:27:54 yes you still have pending bonuses left on your account, Please play off balance for the pending bonus to auto activate. Veronica 10:28:02 The Requirement/Play Through for Non-Deposit Bonuses of is a minimum of 75 times the bonus amount and the maximum withdrawal is $150. Veronica 10:28:20 If a player has won using a non-deposit bonus for the first time, he/she is allowed to withdraw a maximum $150. If not, all subsequent winnings using a non-deposit bonus are non-withdrawable. http://monarchsonlinecasino.com/terms-conditions.html
Veronica 10:28:25 Is there anything else I can help you with? leosam18 10:29:20 i mean after i finish this bonus i still have 1 more bonus pending ? Veronica 10:29:56 you still have 5 pending bonuses on your account Veronica 10:30:55 Is there anything else I can help you with? leosam18 10:31:29 please inform me on how much more all in all ?l leosam18 10:32:37 nevermind that it for now thanks a lot Veronica 10:32:51 you pending bonus is 201 Veronica 10:32:55 Is there anything else I can help you with? leosam18 10:33:04 nope thanks Veronica 10:33:18 Thanks for using our live support. You are most welcome to contact us back at any time if you have any further inquiries. Veronica 10:33:25 We also suggest making a deposit and be eligible of 250% up to 320% bonus match. For our PROMOTIONS, click this http://monarchsonlinecasino.com/promotion.php. HAPPY GAMING!!! Veronica 10:33:37 Happy 2014!!! leosam18 10:43:20 where is the next pendng bonus? Customer Service 10:43:21 Thanks for contacting us! A support rep will be with you shortly. Veronica 10:43:36 Welcome to Casino Support. How may I assist you today? leosam18 10:43:58 where is the next pending bonus Veronica 10:44:01 One moment please while I look into your inquiry leosam18 10:53:38 ? Customer Service 10:53:40 Thanks for contacting us! A support rep will be with you shortly. leosam18 10:55:11 where is the pending bonus i still have ?? Veronica 10:55:25 Welcome to Casino Support. How may I assist you today? leosam18 10:56:13 where is the pending bonus that i still have ? and a copy of this conversation pls e-mail me Veronica 10:56:37 thanks for waiting, upon checking you have no pending bonus available now Veronica 10:57:13 you may check your balance on the casino lobby leosam18 10:57:27 what you just told me i have 5 bonus pending and it will automatically activated Veronica 10:57:45 yes but upon checking you have already played off your bonus leosam18 10:58:39 wow ok just give me a copy of this conversation pls email it to firstname.lastname@example.org leosam18 11:01:15 this isnt right when i'm winning all of a sudden thers a pending bonus wow now i'm back to zero ther's no more bonus leosam18 11:02:05 did u send a copy of this conversation to my email email@example.com leosam18 11:04:16 hello still there ?? leosam18 11:07:40 and now no one wants to talk or help me i want a copy of this conversation please email it to firstname.lastname@example.org Veronica 11:10:15 apologies, but upon checking your account, you have already played all your bonus leosam18 11:11:06 yes i know coz you told me i have 5 more pending bonus that will automatically activate Veronica 11:11:29 yes, it means you haven't met the wagering requirements per bonus Veronica 11:11:38 and now you have already finished all your bonus leosam18 11:11:52 that is why i want a copy of this conversation again my email is email@example.com Veronica 11:13:11 you may check your balance and games on the casino lobby leosam18 11:14:23 i read all our conversation from the first i have 50 the wagering is 3,750 then i check again and u said my bonus is 55 and the wagering is 4,000 something i ask why coz i have a pending bonus that is automatically activated leosam18 11:14:46 just send me a copy of this conversation leosam18 11:17:14 hello did u send it already ? leosam18 11:17:52 i don't wanna argue anymore about the bonus i just want a copy of this conversation leosam18 11:20:38 and by the way my no deposii bonus is only $35.00 its not 50 leosam18 11:21:20 i have a clear copy of my bonus when i sign up leosam18 11:22:13 the copy plese of this cnversation send it to me?
Joined: May '13
Age: 26 (M)
Hmm thats why I stay clear of online casino because of their bonus requirements. They design the terms so that you will lose in the long term. They set a high wagering limit so that you have to wager a lot and mathematically in the long run you will lose.
They do that to prevent gambelrs who got a lucky streak!
Joined: May '08
Age: 41 (M)
just stay away from those NDB from casinos,there not good at all,they make very hard to cash out,and its not worth the time,even with deposit bonuses,there like scams.The only place I will take any bonus from are ipoker casinos or rooms,there are the easy to clear and take not time at,all,and you keep what you win
Joined: Mar '09
Age: 40 (F)
If you play in a casino which doesnt have a real time update for your playthrough which you can check in your account, before you start playing go to the online chat and ask the rules about it, even if you know the rules. Then either send the chat to you by email when the client allows it, or copy and paste it into your computer. You may need this later. After each session you need to go to the online chat and ask about your new total, and keep a copy of it also. You may discover at some point for example, that including your last play you have less points than you had with your previous play
They have many tricks that they use in order to make you lose while you are reaching the goal.
Another example that has happened to me, was while i was reaching the goal, i had to go so came back a couple of days later to finish it. To my surprise i found in the account 100$ more which they added. Long story short, i had to play all over for it for the money they added lol Right there is where to refuse a future deposit in a site like that.
Joined: Sep '13
Location: Bosnia and Herzegovina
Age: 30 (M)
not sure why do you guys even bother with these 2nd or 3rd grade casinos, when there are quite a few 'normal', accredited casinos that will pay on time, and wont ask you to do stupid things just to cashout a few bucks, lol
also, most of these no deposit bonuses are next to impossible to wager, and even if you do they ask you to send your documents (i had one casino ask a friend of mine to send notarized documents via post office...) and most of the time dealing with those 3rd grade casinos is more hassle than its worth.
just think of it, how many times have you seen a famous, well known casino give 'no deposit bonus'??
Many new/rogue/wannabe casinos give tons of no deposit bonuses, simply because they know that you wont make wagering and even if the miracle happens and you manage to wager it they will ask for stupid amounts of your personal documents just so u could cashout 50 or so bucks
And no way im giving my cc scan or my passport to some 3rd rated casino regstered in costarica, and you shouldnt do it either. And in most cases people, even if they manage to meet wagering reqs will simply give up
p.s not saying its impossible to cash in on those 'no deposit offers', im sure its doable, but not likely because for every 1 casino that actually pays their no deposit bonus, there are 20 casinos that wont do it
Posted by shokaku: Ok, such "flexible" bonus amounts do surely help them winning. It is realy sad that a casino pulls such a stunt for a max cashout of only $150.
actually thats quite 'high' for such a casino (ndb one), because most ive seen limit your cashout to either $50 or $100 max, so $150 (in their world lol) is a generous NDB offer
@leosam18 just do what most people here suggested, stay away from those casinos. trust me, your personal documents are worth more than measly $50 - $100
there are many legit casinos that give 200-300% deposit offers, so even if you deposit just a tenner u get another 20 or 30 for free and can get some decent playtime at min stakes, and maybe win something in the process. And if that happens and you actually win something, you can actually cashout too without some costa rica based casino asking you to deliver ur documents on foot
Edited by Theapple (Wednesday, January 01, 2014 @ 21:46 GMT)
Joined: Mar '11
Location: United Kingdom
Age: 48 (M)
Some of these bonuses are so difficult to achieve i think the best way is to just play as normal and if you reach their requirements it is always a nice surprise when you get the bonus. I dont think you should just play to reach this bonus as the downside is not worth the upside