English flag   Dansk (danish) flag     (07:38 GMT)
 
Username   Password  

BankrollMob Christmas logo  
Free no deposit poker bonuses Reviews Bankrolls - Free No Deposit Offers Poker Forum News: Poker, Casino, Betting & Bingo Sport Bets Poker Freerolls & Tournaments Xmas Offers Support & FAQ
transparent separator

BankrollMob Forum

BankrollMob Forum » BankrollMob.com » Cash prize payment transacation declined!!Now what?

New Thread Forums Search Subscriptions Bookmarks

  12-Jan-14, 08:57   #1
Cash prize payment transacation declined!!Now what? 0 
MB30 

Joined: Jun '12
Location: Greece
Age: 36 (M)
Posts: 484
Good day fellow mobsters.

I finished 19th place at last Full Tilt(FT) leaderboard and was waiting my prize. Eventually i received e-mail from FT saying this:

"We are sorry to know that your are having difficulties received funds.

Under the terms of the current Greek gaming license, players are not permitted to transfer funds to other players via our Player to Player feature.

Therefore, we have removed the facility for players to transfer funds to ensure that we comply with the current legislation."

Since prizes are paid through player to player transfer funds mode i never credited it to my account.
Looked for help at support center here at BRM but as specific writes:

"You can not claim your prize. All cash prizes are automatically paid to your poker account a few days after the leaderboard has finished, so please have patience and check your poker account every now and then."

Tried live support,no response at all. New e-mail at FT nothing back(this was outraging,not even a typical answer.)

So i decided to write this post looking for help,(perhaps admin notice and solve this issue.)

Thanks for your time.

     
  12-Jan-14, 09:06   #2
  0 
Calmplay 

Joined: Apr '08
Location: Mauritius
Age: 52 (M)
Posts: 3698
I don't know what you can really do, only BRM can help you there by probably crediting the amount you won in that leaderboard into your BRM account in terms of mobpoints that's the only solution I see.

And now that you know FTP doesn't do P2P transfer for your country then don't waste your time participating in the BRM FTP leaderboard competition...

     
  12-Jan-14, 11:54   #3
  0 
damosk 
Joined: Feb '11
Location: United Kingdom
Age: 52 (M)
Posts: 4862
WOW! This sounds a very curious state of affairs and a situation that no doubt BRM Admin will wish to resolve and provide some clarity around the way it w irks and whether a notice (if one doesn't exist already). Needs to be posted advising players from certain countrieOisin this situation!

     
  12-Jan-14, 14:45   #4
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10039
That was one of the things that were described clearly when Full Tilt sent the emails out, regarding
the new regulations etc,
No more player to player transfers for greek players in there.

The only thing BRM could do now is give you the prize in the form of BRM points,
or make an exception regarding how much your prize was and send it to you
via Neteller or Moneybookers.

A clarification should be made in the leader board rules for future references, since from now
on this will be an issue for some of the members.

     
  12-Jan-14, 16:00   #5
  0 
Macubaas 
Joined: Apr '11
Location: Romania
Age: 27 (M)
Posts: 6668
If BRM cannot pay you those points in form of mob points you cannot do nothing about it unfortunately...

From what i understand you also sent an email to BRM so my advice would be to wait for n answer from them, now this can take a few days, so have patience... and hope Smile

     
  12-Jan-14, 18:24   #6
  0 
DaCapo71 
Joined: Aug '10
Location: Germany
Age: 45 (M)
Posts: 1712
I heard the first time about this problems with the leaderboard payments. But perhaps it is possible, that bmob pay your price in bmob points, then you can change this points into money to a other poker account or a ewallet.

     
  12-Jan-14, 20:35   #7
  0 
Theapple 

Joined: Sep '13
Location: Bosnia and Herzegovina
Age: 29 (M)
Posts: 1552
yea you should check with admin if its possible to get that prize in brm pts instead, if not... idk really, tough luck? :/

     
  12-Jan-14, 21:01   #8
  0 
TigerAxL 

Joined: Feb '11
Location: Romania
Age: 26 (M)
Posts: 392
have patience ,sooner or later u ll recive u re prize
U re cash out means party poker (old bwin own them by a while) ,u ll wait about 2-3 weeks or u can withdrow with some e-wallwet if u like so .

     
  13-Jan-14, 16:22   #9
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10039
It is not a normal cash out tiger. It is the prize fo the leader board which gets transferred by BRM
directly to the players account. And that is not possible any more for any of the greek
players playing in Full Tilt. SO that wont do it for the moment.

     
  13-Jan-14, 17:02   #10
  0 
MB30 

Joined: Jun '12
Location: Greece
Age: 36 (M)
Posts: 484
To add some new thoughts:

I think there are ways to solve this(mob points/e-wallets). Skrill/neteller would be perfect. And to be honest I find this term :

“You can not claim your prize” quite unfair. What this means?

But there is another issue:if i never get the prize, shouldn't 31st be awarded?
What about current leaderboard?(i am on top30).Calmplay suggested that I should not waste my time, but I 've already won 6.16$, Sunday I'll play in the top200 final and above all a like to play poker here.

I believe BRM should look alternative ways of payment in case of other countries follow this stupid regulation.
By the way,still waiting BRM response.

     
  14-Jan-14, 17:47   #11
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10039
Regardless on what happens with the BRM leader Board you can still keep playing
the freerolls in Full Tilt, since you can win money there also.
You are a BRM member so you are more entitled to that money than others using the password
from here and there.

     
  15-Jan-14, 16:22   #12
  0 
MB30 

Joined: Jun '12
Location: Greece
Age: 36 (M)
Posts: 484
Wanted to inform that I was ,finally, credited Mob points equals to cash prize, exactly one week after calling support center. Not bad,ha?I hadn't the chance to claim direct deposit to e-wallet but I think its pretty good call.
Many thanks to Klaus and Jery from support and in general to BRM. Thumbs Up

     
  15-Jan-14, 17:58   #13
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10039
As expected BRM did their best once more and you got awarded either way.
It was just a matter of time once more.Now once reaching the limit you can request a cash out
of your points. Good luck with your participation in the new one.

     
BankrollMob Forum » BankrollMob.com » Cash prize payment transacation declined!!Now what?

 
Forum Rules | Support & FAQ

© 2016 BankrollMob.com - All Rights Reserved CONTACT | ABOUT | PRIVACY POLICY | TERMS & CONDITIONS | NEWSLETTERS | AFFILIATES | REPORT SPAM | ADVERTISING
  Bookmark and Share