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  9-Apr-14, 13:08   #1
NEED HELP WITH POKER MIRA 0 
sencize 
Joined: Oct '12
Location: Bosnia and Herzegovina
Age: 33 (M)
Posts: 6
Poker Mira refuses to accept my documents for verification.I got five dollars no deposit with BRM code and earned about 30 dollars with them.Then i deposited ten euros so i can withdraw my winnings but they keep rejecting my documents.I sent them my drivers license copy which was accepted on every poker and casino i played so far.Then i got email that i need to take a picture of myself holding my id card.I did that also but they rejected it with explanation: Unfortunately we can not accept your full face photo holding your ID in hand because bad of quality.I don't have a passport right now and they refused every copy of me holding my drivers license card i sent them.What are my options guys?Is there anything i can do ? Aww crap! Aww crap!

Edited by sencize (Wednesday, April 09, 2014 @ 13:13 GMT)


     
  9-Apr-14, 14:31   #2
  0 
peronibar 

Joined: Apr '11
Location: Montenegro
Age: 36 (M)
Posts: 191
I have problem too,funny room and not serious.I have 250 dolars.They refuse me to pay 10 dolars after 200 vip points,and reason is very funny,becouse i write(but i didnt)in refereal code _PETER777_ I first time see that name LOL I think i never withdraw there even i deposit ,this is first room whit have i problem

     
  9-Apr-14, 14:45   #3
  +1 
Heskor 
Joined: May '13
Location: Mauritius
Age: 25 (M)
Posts: 2659
First of all try to contact BRM support and see if they can escalate the issues to the right people. But my advice would be too verify your account before depositing, in general i mean, in every new room you play the first step is to verify so that you don not have money stuck with the bonus.

My steps are i register, get the bonus, verify then start playing. If i cannot verify I just forfeit the money and go elsewhere where I can verify easily and then play with bonus i have more chance to withdraw. Cheers good luck with them mate!

     
  9-Apr-14, 14:52   #4
  0 
peronibar 

Joined: Apr '11
Location: Montenegro
Age: 36 (M)
Posts: 191
I send them my id card ,and i think that verifed,nobody send me any mails after that

     
  9-Apr-14, 15:25   #5
  0 
emac1981 

Joined: Jun '09
Location: Slovenia
Age: 35 (M)
Posts: 15
they are not sirius about their busniese... i'we registred and sended all the documents needed... also deposited 10eur with skrill... but now is alredy a month pasing and still no answear from them... f**k them... Blink

     
  9-Apr-14, 19:10   #6
  0 
Macubaas 
Joined: Apr '11
Location: Romania
Age: 27 (M)
Posts: 6668
I see more and more people complaining about this poker site so i guess every mobsters should be extra carreful with them!

I guess know you hould sent them a better quality picture with your driving license and your face.

GL and keep us posted!

     
  9-Apr-14, 20:27   #7
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10021
Try to get a better picture from the one you have already send.
Dont keep your hopes up though, since there are a lot of complaints
so far for this site, and it is relatively new so far.
Other than that you have nothing to loose.
A 5MP camera is a very good one for the job.

     
  9-Apr-14, 20:34   #8
  0 
sencize 
Joined: Oct '12
Location: Bosnia and Herzegovina
Age: 33 (M)
Posts: 6
Thank you for your answers guys i will try with better quality photo and let you all know how it went

     
  17-Apr-14, 12:25   #9
  0 
sencize 
Joined: Oct '12
Location: Bosnia and Herzegovina
Age: 33 (M)
Posts: 6
I sent better quality photo and they approved my docs,Today i recived my withdrawal on skrill so keep your hopes up guys and good luck

     
  17-Apr-14, 23:16   #10
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10021
You see, after all their "demand" was a reasonable one.
You should have sent them the better quality photo the moment
you were asked for it.
That gives some relief to the rest of the BRM members playing there.

     
  18-Apr-14, 11:50   #11
  0 
sencize 
Joined: Oct '12
Location: Bosnia and Herzegovina
Age: 33 (M)
Posts: 6
Aww crap! Aww crap! i had to buy a new phone with better camera because of this.Why on the earth they would ask a picture of me holding my id when every other normal poker room asks for id copy.

Edited by sencize (Friday, April 18, 2014 @ 11:54 GMT)


     
  20-Apr-14, 15:00   #12
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10021
You could ask a friend of yours or a relative to lend you
a camera for a while to take that picture in no cost.
I hope you didnt pay that phone too much making that cash out
a minus after all. Or you can say that it paid for your new phone.

     
  20-Apr-14, 16:13   #13
  0 
sencize 
Joined: Oct '12
Location: Bosnia and Herzegovina
Age: 33 (M)
Posts: 6
I needed to upgrade my phone anyway so it all worked out good

     
  20-Apr-14, 17:17   #14
  0 
Heskor 
Joined: May '13
Location: Mauritius
Age: 25 (M)
Posts: 2659
Cheers you see bookies and poker rooms do not bite they have people working there and those people are just like us and they have common sense and they have procedures to follow and most people would help out each other because this is what a good professional is. So glad you manage to resolve your issues. Most of my issues with poker sites about verification has been resolved swiftly with just an email.

So cheers glad people working in the gambling business are very professional!

     
  20-Apr-14, 17:19   #15
  0 
teknoboy 
Joined: Nov '09
Location: Poland
Age: 27 (M)
Posts: 50
Thanks mate, nice to know that they are paying money Smile

I have also about 40 $ (from 5$ starting bonus) in this pokerroms, and I had some doubts about their honesty.

But now I'm pretty sure Blink

BTW never trust Russians Cool

     
  21-Apr-14, 02:51   #16
  0 
sencize 
Joined: Oct '12
Location: Bosnia and Herzegovina
Age: 33 (M)
Posts: 6


BTW never trust Russians Cool


Worship Worship Big Smile Big Smile

     
  5-Aug-14, 02:54   #17
  0 
espirituerwi 
Joined: Aug '10
Location: Philippines
Age: 36 (M)
Posts: 9
I had no problem on this site, also had a withdrawal success.

     
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