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  3-May-14, 17:15   #1
Pokerstars problem 0 
Twistyoursou 

Joined: Jan '14
Location: Portugal
Age: 49 (M)
Posts: 271
I open my software of stars and the connection thing, that green bar that keeps sliding one side to another, simply won't go away... My internet works just fine and i can easily connect to full tilt... Any way of fixing this?

     
  3-May-14, 17:26   #2
  0 
Heskor 
Joined: May '13
Location: Mauritius
Age: 25 (M)
Posts: 2659
Yep the best way to solve it as it does not looks to be your internet and full tilt works is to remove the old pokerstars account and re install a new one and download the newest version and if you still have some problems the best bet will be to contact pokerstars support. they friendly and very quick to respond to any queries, so it should be resolve very fast. Anyway have fun at the tables when it is ok!!

     
  3-May-14, 17:27   #3
  0 
Twistyoursou 

Joined: Jan '14
Location: Portugal
Age: 49 (M)
Posts: 271
Thanks, will do Big Smile

     
  3-May-14, 19:03   #4
  0 
teddybears73 
Joined: Nov '11
Location: United Kingdom
Age: 59 (M)
Posts: 3181
i had this yesterday,i couldn't connect for over an hour,so i just left it and when i tried again (after an hour ) it worked fine.

     
  3-May-14, 19:17   #5
  0 
bowie1984 

Joined: Apr '12
Location: Hungary
Age: 32 (M)
Posts: 4685
Well, hope your problems will go away after an upgrade, but I didn't even see any green bar let alone connectivity pop-ups when I open my riverstars software...
Is that bad too?
It works just fine and everything, but I can't help to think there's something fishy with it.

Do this make sense? They had to distribute the same software to all of the countries, isn't it?

     
  3-May-14, 20:54   #6
  0 
Twistyoursou 

Joined: Jan '14
Location: Portugal
Age: 49 (M)
Posts: 271
About the green bar, probably your connection is just good enough that you connect instantly, making it not appear at all.

As an update, I did reinstall the software and still have the same problem... Sad Going to do some searching to try and find some answers...

------------
BTW, I have 100% connection to all servers, or at least it's telling me so.

     
  4-May-14, 14:50   #7
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10045
Try a windows rollback at a point where you could play. Then take a note to all the changes that
happened after that, like new program installations updates from microsoft, that sometimes mess things up, to see if it will keep working or stop at a point again.
A bit of time consuming but i see you dont have many more options.

     
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