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  10-Jan-15, 12:18   #1
P.O.K.E.R.S.T.A.R.S.B.R.EXE 0 
jsikonja 

Joined: Mar '14
Location: Slovenia
Age: 33 (M)
Posts: 255
Today after closing down p.s.tars around one hour later, everything begin to freeze on my computer when i checked processes i had 2x p.o.k.e.r.starsbr.exe running on my computer....

this guys are pushing.... what gives them the right to do that.

it acted like a virus, closed down 10x before i actually got the processes to stop. it took all my connection away, couldnt open a webpage, after i closed it finally everything worked as it should...

Edited by jsikonja (Saturday, January 10, 2015 @ 12:20 GMT)


     
  10-Jan-15, 17:55   #2
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10011
Maybe it was just a problem from your computer and not stars.
Some times programs stall and create all shorts of problems.
Google chrome for example, after im closing it some times it has like 5-6 processes that keep working,
for a long time and i use the end task to close them.

     
  10-Jan-15, 19:04   #3
  0 
pinotte 
Joined: Jun '13
Location: Canada
Age: 73 (M)
Posts: 3492
I google your title without the .exe and saw that this could be a malware.
i also saw that malware are not detected by antivirus and there are some prograam available to make correction and protect your computer against these.

And maybe you should email pokerstars customer service and explain exactly what happend maybe they can help you. Good luck. Confused

     
  10-Jan-15, 20:00   #4
  0 
jsikonja 

Joined: Mar '14
Location: Slovenia
Age: 33 (M)
Posts: 255
No its P o k e r stars official program, contacted support they said its probably a corrupt file, have no malware, using Avast. Yesterday they had an update im sure its related to that, works ok now thou.

Support said its for Cashier but saw on web it determines if you are using 3rd party programs or such.

ty for help pinotte & mober, yes it seems is just at me.

Edited by jsikonja (Saturday, January 10, 2015 @ 20:42 GMT)


     
  10-Jan-15, 20:11   #5
  0 
pinotte 
Joined: Jun '13
Location: Canada
Age: 73 (M)
Posts: 3492
Posted by jsikonja:
No its P o k e r stars official program, contacted support they said its probably a corrupt file, have no malware, using Avast. Yesterday they had an update im sure its related to that, works ok now thou.

Support said its for Cashier but saw on web it determines if you are using 3rd party programs or such.

ty for help pinnote & mober, yes it seems is just at me.


Very good so no worry Thumbs Up

     
  10-Jan-15, 20:48   #6
  0 
uno1Bomber 

Joined: May '13
Location: Russian Federation
Age: 28 (M)
Posts: 541
Posted by jsikonja:
.. but saw on web it determines if you are using 3rd party programs or such.
..

If it was true, they would ban more than half of the accounts (and mine too)

     
  11-Jan-15, 12:36   #7
  0 
leno1 
Joined: Oct '14
Location: Germany
Age: 34 (M)
Posts: 428
Has this happened until two months ago before on your computer with Pokerstars software or was it the first time this happened? If it was the first time and you are new using the new Pokerstars 7 software now, I am sure it has something to do with that.

     
  11-Jan-15, 16:57   #8
  0 
Heskor 
Joined: May '13
Location: Mauritius
Age: 25 (M)
Posts: 2659
Never had a problem with pokerstars software, maybe just some minor one but nothing like what you described, maybe you have malware on your computer affecting your pokerstars account and software, maybe do a virus scan and reinstall pokerstars software also maybe reinstall your system entirely as it should be no problems, cheers anyway have fun at the tables when you manage to solve the problem. Cheers peace out!

     
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