Joined: Feb '14
Location: Tunisia
Age: 35 (M)
Posts: 2135
check this email i was playing this freeroll , after playing for 2 hours i almost got a ticket but it got canceled , see the math skill :
Tournament #1126492243 has been cancelled due to technical reasons.
When a tournament is cancelled before players are in the money, we refund each player their tournament fee, and then divide up the prize pool based on the following formula:
- 50% of the award pool distributed evenly between remaining players - 50% of the award pool distributed proportionally according to the chip count
At the time of cancellation there were 195 players remaining, and your chip count was 48,505.00. Total chips in play were 7,362,000.00.
Prize pool to be divided equally: USD 0.00 / 2 = USD 0.00 Prize pool to be divided based on chip count: USD 0.00 / 2 = USD 0.00
Your share in money equally divided: USD 0.00 / 195 = USD 0.00 Your share based on chip count: USD 0.00 * (48,505.00 / 7,362,000.00) = USD 0.00 Your entry fee refunded: USD 0.00
Joined: Oct '14
Location: Serbia
Age: 34 (M)
Posts: 4358
I just mail them, about that maintaince... that was joke... they noticed players 15 min before that will be maintaince, and than after 12 min stops all... I was at plus in cash game, and than I went down a little when they announced maintaince...They must notice players about maintaince at least 1 houre before!!!!
Joined: Oct '14
Location: Germany
Age: 41 (M)
Posts: 429
When I wanted to play at at 18.00 I was not able to open the pokerstrs lobby because they were restarting their server or anything like that. All the tournaments that should have started at that time were canceled.
Joined: Mar '09
Location: Greece
Age: 47 (F)
Posts: 14136
At least they took the prize to send an email saying how the scheme works where there is money into it. In some other sites. You have to send one email after another keep asking, for what happened and if there is any compensation.
pinotte was happy with the last connection problem in party poker
really big 
