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  16-Feb-15, 18:42   #1
Party Poker Support 0 
watoba 
Joined: May '08
Location: Germany
Age: 44 (M)
Posts: 546
Hi i´ve a account at party poker but i play not there for many years more then 6years but i think its was more years. I want log in last week but i got the message no account for this login. I write to the support but they dont answer me. It´s now 6 days with no answer.
Anyone know how fast answer the support from Party poker?
And when they not answerthe next 7 days shall i create a new account?
What do you mean?

     
  16-Feb-15, 19:06   #2
  0 
pinotte 
Joined: Jun '13
Location: Canada
Age: 73 (M)
Posts: 3495
You can contact Party Poker support by phone the number from Germany is 00-800-7278-9101

And ifthey say that your account is closed and you have to open a new one i would suggest you to open it trought BRM. Thumbs Up Thumbs Up Thumbs Up

     
  16-Feb-15, 20:47   #3
  0 
watoba 
Joined: May '08
Location: Germany
Age: 44 (M)
Posts: 546
Its that a free number or get a any cost when I call them?

     
  16-Feb-15, 20:53   #4
  0 
pinotte 
Joined: Jun '13
Location: Canada
Age: 73 (M)
Posts: 3495
Posted by watoba:
Its that a free number or get a any cost when I call them?


Its probably a free number cause i am from Canada and the number for my country is a free one.

I dont know Germany number but like her if the number start like 1-800 then its free is there a way like that in your country. Question Question Question

     
  16-Feb-15, 21:31   #5
  0 
watoba 
Joined: May '08
Location: Germany
Age: 44 (M)
Posts: 546
I'm looking on the party poker site,it's a free number ty pinotte

     
  16-Feb-15, 22:10   #6
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10034
Have you checked to see if your country is eligible for Party poker.
They ditched many countries some time ago, probably targeting on the ones they had
more traffic.
There might be a list with the allowed countries. Check this first before you call them Smile

     
  16-Feb-15, 22:21   #7
  -1 
bowie1984 

Joined: Apr '12
Location: Hungary
Age: 32 (M)
Posts: 4685
PP is goddamn useless if you are an old reg who try to coming back for them - I've got my login details back last year after a 10+ years hiatus of me not playing on their site meanwhile - they downgraded my account into playmoney acc and since they made hungarian players 'persona non grata' there I just can't do anything to upgrade into real money again.
Seriously f**k them with a herd of angry Mustangs...

     
  17-Feb-15, 04:04   #8
  0 
superthight 

Joined: Jan '13
Location: Philippines
Age: 50 (F)
Posts: 752
forget about party poker they dont care players right now perhaps you need to change and join some new pokersite around you u might be surprized about the huge promotion running today.... Worship Worship Worship Worship Worship

     
  17-Feb-15, 07:53   #9
  0 
IceQueenAce 
Joined: Feb '13
Location: United Kingdom
Age: 40 (F)
Posts: 2196
party are changing a few things, like their loyalty program. haven't looked at details but it seems a lot better

ring em, and if you need a new account, clear coookies and sign up through brm

gl

     
  17-Feb-15, 08:30   #10
  0 
marqis 

Joined: Sep '10
Location: Netherlands
Age: 48 (M)
Posts: 1631
Posted by Mober:
Have you checked to see if your country is eligible for Party poker.
They ditched many countries some time ago, probably targeting on the ones they had
more traffic.

I think I read somewhere recently that Germany is just about the biggest market for PP, but due to uncertainty about upcoming regulations there, their stock price is falling.
So they are definitely big in Germany at the moment.

     
  17-Feb-15, 18:48   #11
  0 
klash23 
Joined: Mar '12
Location: United Kingdom
Age: 38 (F)
Posts: 2243
After a period of about six years without playing wouldn't your account have been closed?I thought after a short while they took an inactive playing fee then eventually closed your account.

     
  17-Feb-15, 19:10   #12
  0 
bowie1984 

Joined: Apr '12
Location: Hungary
Age: 32 (M)
Posts: 4685
Posted by klash23:
After a period of about six years without playing wouldn't your account have been closed?I thought after a short while they took an inactive playing fee then eventually closed your account.

No, inactives don't get terminated - they are just park them and you need to send email for getting back your log-in privileges - fees cannot be payed out of $0 so if you made a withdraw before your hiatus you won't be in the red just for that...


And for whoever idiot mobbit downvoted me out of his neverending love for PP's support - eff U2.

     
  17-Feb-15, 22:42   #13
  -1 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10034
Since marqis is saying that the german players are a big market for them, then it is not
the case i was talking about.
But dont do any moves before you come in touch with their support, like opening another account.

     
  18-Feb-15, 22:56   #14
  0 
watoba 
Joined: May '08
Location: Germany
Age: 44 (M)
Posts: 546
I try the last 3 days to call them but everytime in moment not available please try later or send email.But for the email I get no answer.A very great support from P.Poker Aww crap!

     
  18-Feb-15, 23:19   #15
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10034
Then you will have to wait a little bit longer. I hope you are not after some offer that
expires soon, cause im not seeing you getting it.
from what i remember when we were allowed to play there, when you were becoming
inactive after a period of six months you just couldnt play games.
You had to make a new deposit in order to reactivate it and play again. Even freerolls.

     
  19-Feb-15, 00:10   #16
  0 
watoba 
Joined: May '08
Location: Germany
Age: 44 (M)
Posts: 546
Lol that's is very stupid from P.Poker I have a lot site's where I not play for a long time but by the most I've no problems to log in.I think I know why I not played on P.Poker for years

     
  19-Feb-15, 00:22   #17
  0 
zeroster 

Joined: May '11
Location: United Kingdom
Age: 51 (M)
Posts: 1372
P@rty P0ker Support. I understand each of those words individually but when put together they remain a mystery to me.

     
  19-Feb-15, 00:46   #18
  0 
skroeva 
Joined: Sep '12
Location: Netherlands
Age: 25 (M)
Posts: 83
Im afraid i have to agree with most peoples comments above me, party poker is a nice client but the support is horrible. It will take you a good amount of time and effort to resolve your problem to get back to playing. My advice is screw them and use another client, that is unless you are really committed to play there. Hope you get back into your game asap and good luck Smile

     
  19-Feb-15, 21:34   #19
  0 
luisexy69 

Joined: Jan '12
Location: Portugal
Age: 25 (M)
Posts: 405
I dont know no how this room works because i dont play there, and i dont have account too, but like you said, almost rooms not put restrictions for get back after months or years, but like some people said, this room maybe is making changes, and in the normal period of respond by the support maybe get a litle more, and like some people said too, its much better go to another and go out that, this if you dont have a amount of money there, if not go out, if you have, you have to wait and see what they say, and do not open a new account there.

     
  19-Feb-15, 21:44   #20
  0 
raymonvdhaak 
Joined: Jun '13
Location: Netherlands
Age: 36 (M)
Posts: 257
Posted by zeroster:
P@rty P0ker Support. I understand each of those words individually but when put together they remain a mystery to me.


i had the same after make a acount i was confused only ,and never had a answer since then i call them party poo poo Big Smile Big Smile Big Smile

for me is pp a sh1t site

     
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