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  8-Sep-15, 19:05   #1
THAT cancelled froll 0 
teddybears73 
Joined: Nov '11
Location: United Kingdom
Age: 59 (M)
Posts: 3175
Last week there was a f/roll on prty where the top 100 got a $530 ticket,well i entered it and some ways into it it was cancelled Aww crap! anyway there was another a couple of days later which i entered and finished about 160,so no ticket Sad
Well i got an email last night from prty about the cancelled tournament and they have apologised and refunded me $29.88 based on my placing at the time of cancellation Big Smile not bad for a f/roll eh Smile
anyone else get this ?

Attached Imagescanc.JPG

     
  8-Sep-15, 20:20   #2
  0 
StheP 

Joined: Oct '14
Location: Serbia
Age: 26 (M)
Posts: 3113
nice 30$ for nothing Worship

     
  8-Sep-15, 20:46   #3
  0 
crash58 
Joined: Oct '08
Location: Canada
Age: 58 (M)
Posts: 2423
very nice of them considering they ran the tournament again. hope you enjoy your free $30.00.
congrats on making it in the money
Big Smile

     
  8-Sep-15, 21:07   #4
  0 
callie28 

Joined: Jun '11
Location: United Kingdom
Age: 45 (M)
Posts: 1121
yeh i got this also teddy,was a mistake by pp and they have not credited you ,they have said sorry though..... Tongue Tongue Tongue

     
  8-Sep-15, 21:20   #5
  0 
teddybears73 
Joined: Nov '11
Location: United Kingdom
Age: 59 (M)
Posts: 3175
Posted by callie28:
yeh i got this also teddy,was a mistake by pp and they have not credited you ,they have said sorry though..... Tongue Tongue Tongue


OH s**t !!! I thought i got some free money there Aww crap! Big Smile

     
  8-Sep-15, 22:01   #6
  0 
damosk 
Joined: Feb '11
Location: United Kingdom
Age: 52 (M)
Posts: 4852
This was nearly a very expensive mistake on the behalf of PartyPoker who it seems have acted promptly to recoup the money, but not send an apology email (like the one they sent crediting the money) but relied on crappy social media to issue a general apology!

     
  9-Sep-15, 01:12   #7
  0 
bowie1984 

Joined: Apr '12
Location: Hungary
Age: 32 (M)
Posts: 4685
Posted by damosk:
This was nearly a very expensive mistake on the behalf of PartyPoker who it seems have acted promptly to recoup the money, but not send an apology email (like the one they sent crediting the money) but relied on crappy social media to issue a general apology!

Honestly I am not sure they are own you an apology or mea culpa for cancelling a f/roll.

     
  9-Sep-15, 07:17   #8
  0 
callie28 

Joined: Jun '11
Location: United Kingdom
Age: 45 (M)
Posts: 1121
yeh damosk i agree,as soon as they sent the emails saying heres some money then they should have followed it with a new one saying woops your getting feck all and not leaving it to social media for everyone to find out.
bowie it wasnt an apology for the cancelling the freeroll as they ran it again with extra prizes,it was just them not sending the follow up for the emails sent...gl at the tables mobsters..... Big Smile Big Smile Big Smile

     
  9-Sep-15, 17:33   #9
  0 
klash23 
Joined: Mar '12
Location: United Kingdom
Age: 38 (F)
Posts: 2243
I was playing this and but I got knocked out early in the tournament so I received no apology and no money. Smile I was thinking that this was a decent gesture by Party but it seems they mess up even when they say sorry. Smile

     
  9-Sep-15, 18:30   #10
  0 
Skpmorita 
Joined: Feb '14
Location: Tunisia
Age: 28 (M)
Posts: 2076
still 500 $ is far away from 30 $
i don't know what causes these cancellations , it seems weird to me
well known site with lot of traffic , they should at least have a better software
but you didn't expect anything from them so 30 $ was better than nothing
good luck in your future games , it seems like party is your poker home now .. you had outstanding results lately in there

     
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