I decided to get a no deposit bonus $ 35 in Rich Casino... And I got it without any problems. He began to play and win a little, lose in general play in the casino. Played I played two days and decided to find out the terms on which the bonus is played and when can I withdraw money from this casino. And then I have a problem. Nowhere in this casino, I could not see the price of my rates and my questions in a support line remained unanswered. Absolutely no response. Then I decided to write a letter in support and received the answer: contact online support. Vicious circle. Maybe someone else can answer me where I can find the answers to my questions? It seems in this casino know it's impossible ...
Edited by pajalnick (27 November 2015 @ 13:01 GMT)
Joined: Mar '12
Location: United Kingdom
Age: 45 (F)
Posts: 2261
I had a quick look for some T&Cs and regarding a no deposit bonus I found that a different website had given the terms as wagering was x75 and they had a max cashout of $100, that could be different to the BRM bonus but looks it looks standard for their NDB. I would say that the terms look very ambiguous and they do punish for their interpretation of bonus abuse so I would be very cautious with this casino.Good luck.
Joined: May '08
Location: Germany
Age: 59 (M)
Posts: 6786
Yep. 75xB was all i had found for no deposit offers, too. No game restrictions mentioned. Something that makes me very suspicious in this day and age.
Usually it is a bad idea while clearing a bonus to start playing and check the terms later. At that time it may be to late, and one has given the casino an opportunity to weasel themself out of any payment.
Joined: Mar '09
Location: Greece
Age: 47 (F)
Posts: 14136
When you take casino bonuses with play through, never start playing before contacting support, asking how much you need to wager. When you get an answer take a screenshot and keep it till you finish your wagering. And this cause while you play they can change the amount you need for it Also if there is no visual of the points you get while playing, after your session ask support how many you gathered. Cause one day you may have 100 for example, and the next one 70. Been there already
Joined: Mar '12
Location: United Kingdom
Age: 45 (F)
Posts: 2261
I have a rule that says if the casino does answer any question quickly and correctly then I just never play there.Another good rule is to type in the casino name followed by the word rogue and you soon get the picture.
Joined: Mar '08
Location: Denmark
Age: 45 (M)
Posts: 12
Might bee like in Gorilla casino no anwser no clear terms when i finished the bonus and had over 200 usd they wanted me to deposit first ever thoug the it was a no deposit bonus with no deposit needet and then i would have too play my deposit over again before i could withdraw enny winnings And we all know how that would turn out !! desidet to really get some clear anwsers from them and wrote menny emails only getting a few back but still no clear anwser then one day i logged in to chat with support my acount was closed !
Joined: Mar '09
Location: Greece
Age: 47 (F)
Posts: 14136
Well. if the bonus said that no deposit is needed in order to cash out possible winnings, and then you were asked for one, that was where you should have closed the software and uninstall the client. No point going into chat with them. If they violated one of their rules, at this point, imagine what might happen if you deposit