Americas Cardroom Official Thread [Page 29 of 29] - BankrollMob Poker Forum Community
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  17-Apr-19, 21:30   #561
 
This post by WPN has been removed, probably due to being spam or because it was irrelevant to this topic.
  18-Apr-19, 09:10   #562
  0 
pajalnick 

Joined: Mar '11
Location: Russian Federation
Age: 47 (M)
Posts: 5816
Posted by Milos753:
Well then windows 7 is not problem if you can launch client. Did you try delete then download again? Also you have live chat on ACR and live operators are great, they will help you for sure. Try that Smile let me know what you do Big Smile Gl

I tried to do this many, many times ... and sometimes It helped but for a short time .... but it happened that such actions did not help at all ... I talked in this topic with the support of poker Rum, but nothing like that helped me suggested ... Although I sent several videos in which I showed my problem .... therefore I no longer play in this poker room Sad

     
  2-May-19, 03:49   #563
  0 
WPN 
Joined: Apr '16
Location: Costa Rica
Age: 60 (M)
Posts: 358
WSOP Takedown Week is coming June 3rd-9th!

On the final day, we’re awarding 15 WSOP Main Event prize packages for a total of $187,500.

Learn how to win your $12,500 Vegas package for next to nothing on our website.

#WSOPTakedown #ACR #New #Promotion

     
  8-May-19, 20:00   #564
  0 
WPN 
Joined: Apr '16
Location: Costa Rica
Age: 60 (M)
Posts: 358
Dreaming about playing in the @WSOP Main Event?

During our WSOP Takedown Week (June 3rd-9th), you can win a $12,500 prize package through a $2+0.20 satellite. Make your Vegas dreams come true!

More info on our website. Cool

#WSOPTakedown #ACR #New #Promotion

Spade Club Heart Diamond

------------
Important announcement: Due to Bot activity, we have refunded 29 accounts for a total of $658,000.


You can check out all the details on our website in the WPN Banned accounts section on our website.



------------
CORRECT POST:

Important announcement: Due to Bot activity, we have banned 29 accounts and issued refunds for a total of $658,000.


You can check out all the details on our website in the WPN Banned accounts section on our website.

Read more: http://www.bankrollmob.com/forum.asp?mode=thread&id...

Edited by WPN (Wednesday, May 08, 2019 @ 21:50 GMT)


     
  9-May-19, 08:14   #565
  +1 
pajalnick 

Joined: Mar '11
Location: Russian Federation
Age: 47 (M)
Posts: 5816
blocking 29 scammers It is of course very good .... I can only welcome such actions .... but it seems to me that there are more scammers ... 29 people are a very small number .... It seems to me that we should continue to work in this direction ... good luck

     
  9-May-19, 12:17   #566
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 42 (F)
Posts: 13644
One more post for bots this time from americas cardroom, about bots.
It looks like that the bots are running full time in may sites, earning huge amounts of money.
This time 29 blocked accounts, and they refunded about 650k USD.
We are talking about big money here Smile
Someone wonders if these players using bots are cashing out regularly, and how much
goes into their pockets, till they get busted.
Nice job there detecting them.

     
  9-May-19, 14:43   #567
  0 
WPN 
Joined: Apr '16
Location: Costa Rica
Age: 60 (M)
Posts: 358
Posted by Mober:
One more post for bots this time from americas cardroom, about bots.
It looks like that the bots are running full time in may sites, earning huge amounts of money.
This time 29 blocked accounts, and they refunded about 650k USD.
We are talking about big money here Smile
Someone wonders if these players using bots are cashing out regularly, and how much
goes into their pockets, till they get busted.
Nice job there detecting them.


Thank you guys for your comments! We are doing our best to provide the best poker experience ever. Any feedback you have, let us know, we'll be more than glad to know it. Smile

     
  14-May-19, 15:23   #568
  0 
WPN 
Joined: Apr '16
Location: Costa Rica
Age: 60 (M)
Posts: 358
IMPORTANT: Jackpot Poker will be temporarily unavailable until May 20th. Sorry for the inconvenience.

In the meantime, give our $0 Step 1 Venom qualifiers a try and win your way to our $5 million guaranteed tournament for free. That’s pretty much like winning the jackpot.




------------
Great news guys!

We have two freerolls today, tomorrow and Thursday at 5pm ET and 7pm ET in the V2 Client.

Each freeroll awards 9 tickets to Step 5 of the Venom ($200+15.01 each).

When winning one, please contact CS and provide your V2 account details and your current ACR account details.

You can download the client on our website.



------------
Important: Notice that if you are trying to create a new account on our V2 Client, it will give you an error message...we are currently working on this and it will be fixed soon as possible. Thank you for your patience and cooperation!

Edited by WPN (Tuesday, May 14, 2019 @ 21:31 GMT)


     
  16-May-19, 04:33   #569
  0 
WPN 
Joined: Apr '16
Location: Costa Rica
Age: 60 (M)
Posts: 358
Important announcement: Due to Bot activity, we have banned 5 accounts and issued refunds for a total of $125,000.


You can check out all the details on our website in the WPN Banned accounts section.

     
  17-May-19, 18:45   #570
  0 
WPN 
Joined: Apr '16
Location: Costa Rica
Age: 60 (M)
Posts: 358
On Monday, May 20th we will begin the first phase of our new software launch on the network. To ensure that this transition goes smoothly for you, it’s essential that you know your email address and password to log into your account.

If your registered email address is not updated, please CONTACT CUSTOMER SERVICE before Monday to have it changed. Some services within the poker client may be temporarily unavailable. To see the full list go to our web site to the Software Update section.


     
  20-May-19, 13:54   #571
  0 
WPN 
Joined: Apr '16
Location: Costa Rica
Age: 60 (M)
Posts: 358
Hello guys! Americas Cardroom will be temporarily unavailable today, Monday, May 20th until 3:00pm ET as we release the latest version of our software.

We appreciate your patience and can't wait to show you our improved poker client.

More info here

------------
Software Upgrade Update: Our latest software release has had a delay and we will be back up with the new product at 8:00pm ET. We apologize for the inconvenience.

------------
Important: if the software does not work, please delete the old version (make sure to delete all the files related to it) then reinstall the new one. Regarding the personal information, it's a display issue, we are currently working on it. All the information is safe. About the HUDS, as you may know, our software configuration changed so this totally depends on your provider. Regarding the tournaments schedule, our tournaments department is currently working on it, soon as possible all the tournaments, freerolls and cash games we previously had and new ones (coming soon, will disclose more details), we will have them back. Sportsbook is going to be back as soon as possible. Regarding the Cashier (withdrawals-deposits) our Tech department is currently working on it. About the reset password, please contact directly with CS support. If you are having issues with the current tournaments lagging or something related or login issues, please contact directly with the CS department. You can follow Live updates with JJ Corrado on his Twitch channel. We will provide more details as we keep on moving ahead.

Edited by WPN (Tuesday, May 21, 2019 @ 04:23 GMT)


     
  21-May-19, 15:13   #572
  0 
WPN 
Joined: Apr '16
Location: Costa Rica
Age: 60 (M)
Posts: 358
Status update: The technical issues affecting game play have now been resolved. Our apologies for any inconvenience this has caused. Please log in and try the new software, if you have any feedback about it please use the form on our website.




------------
Update: Gameplay has been restored. We are in the process of resolving some services that have been temporarily interrupted during the transition to the new software.

------------
Important: Due to technical difficulties all of today’s scheduled tournaments are cancelled. We will be issuing refunds to all registered players. We apologize for any inconvenience and appreciate your patience.

------------
Note: We are also cancelling Blitz.

Edited by WPN (Tuesday, May 21, 2019 @ 21:47 GMT)


     
  22-May-19, 16:24   #573
  0 
WPN 
Joined: Apr '16
Location: Costa Rica
Age: 60 (M)
Posts: 358
Current poker client update: at this moment you can check your account details, request cashouts and make deposits. We are currently working on the forgot password feature and have MTTs in the lobby Thanks for your patience.

------------
Also, we are putting $50 On Demand freerolls on the lobby right now, as soon as one starts, there will be another one available! Thanks for your patience.

Edited by WPN (Wednesday, May 22, 2019 @ 16:43 GMT)


     
  22-May-19, 16:47   #574
  0 
Milos753 
Joined: Dec '15
Location: Serbia
Age: 21 (M)
Posts: 122
Whats wrong with client ? Today 0 tournaments and 0 sit go tourney, also now I login and can see only 2 tournametnts both 10$ freeroll. Is only for me or what ?
Also good job for banning cheaters I get refund too, small amount but still not bad. Thanks for that Smile

     
  22-May-19, 17:27   #575
  0 
WPN 
Joined: Apr '16
Location: Costa Rica
Age: 60 (M)
Posts: 358
We have several $50 On Demand Freerolls running at the moment and more open for registration.

Come and join them now!


     
  22-May-19, 19:48   #576
  0 
T3ddyKGB 

Joined: Oct '08
Location: Germany
Age: 44 (M)
Posts: 2021
hello WPN, ive made a rakeback account with ACR a couple months ago. unfortunatly i yet havent played a single hand on your client because u dont offer deposit options like skrill/paypall/neteller etc. the support told me ACR is working on it and soon will be offered as deposit option. like i said, thats been a couple months ago. any news by now? thank you in advance!

     
  23-May-19, 14:47   #577
  0 
WPN 
Joined: Apr '16
Location: Costa Rica
Age: 60 (M)
Posts: 358
Posted by Milos753:
Whats wrong with client ? Today 0 tournaments and 0 sit go tourney, also now I login and can see only 2 tournametnts both 10$ freeroll. Is only for me or what ?
Also good job for banning cheaters I get refund too, small amount but still not bad. Thanks for that Smile


We released the new software recently and we have been working on the Tournaments section to have all the tournaments back as soon as possible.

------------
Posted by T3ddyKGB:
hello WPN, ive made a rakeback account with ACR a couple months ago. unfortunatly i yet havent played a single hand on your client because u dont offer deposit options like skrill/paypall/neteller etc. the support told me ACR is working on it and soon will be offered as deposit option. like i said, thats been a couple months ago. any news by now? thank you in advance!


Hi! You can confirm directly through the poker application on the Cashier section. Let me know if you see it.

------------
Latest poker client update here!

Please be aware that from 3pm to 3:45pm ET, we will have downtime in order to bring Blitz back up.


Thank you so much for your patience, we are working hard to have things fixed soon.


Edited by WPN (Thursday, May 23, 2019 @ 18:35 GMT)


     
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