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  1-Jun-16, 13:19   #1
888's reply 0 
yout85 
Joined: May '12
Location: United Kingdom
Age: 31 (M)
Posts: 1993
They finally got back to me after about 5 days with the attached email...

------------
So I replied with this one...

Edited by yout85 (Wednesday, June 01, 2016 @ 13:19 GMT)

Attached ImagesScreenshot_2016-06-01-14-16-56.png Screenshot_2016-06-01-14-16-42.png

     
  1-Jun-16, 13:36   #2
  0 
arsenej1 

Joined: Mar '09
Location: Canada
Age: 28 (M)
Posts: 3008
Thats bs they should atleast compensate ya something...even 500$ is better then nothing..id assure them that your unhappy and you will be blasting there bs all over the forums everyweres...sure we can help u set up a nice "f u 888" thread on here Blink ...maybe they see enough of us saying were not going back theyll atleast try and resolve the situation a bit?

     
  1-Jun-16, 14:49   #3
  0 
pinotte 
Joined: Jun '13
Location: Canada
Age: 72 (M)
Posts: 3448
I am very sorry for you but read the terms and conditions of the promotion and it is very clear that if there was a difference between the reel and the pop up message then the pop up message is the one that is your prize.

If i remember well in your first thread you said that the pop up indicate that you had win tickets and not the package.

Again i am very sorry and i for one never read these T & C which we always should do. Aww crap! Aww crap!

     
  1-Jun-16, 14:52   #4
  0 
arsenej1 

Joined: Mar '09
Location: Canada
Age: 28 (M)
Posts: 3008
Posted by pinotte:
I am very sorry for you but read the terms and conditions of the promotion and it is very clear that if there was a difference between the reel and the pop up message then the pop up message is the one that is your prize.

If i remember well in your first thread you said that the pop up indicate that you had win tickets and not the package.

Again i am very sorry and i for one never read these T & C which we always should do. Aww crap! Aww crap!


Yeah that sux i dont play there so dont know t&c...poorly set up site from sounds of things if they cant even get a promo right what else is going to go wrong?

     
  1-Jun-16, 15:01   #5
  0 
yout85 
Joined: May '12
Location: United Kingdom
Age: 31 (M)
Posts: 1993
The annoying thing is - I actually really like 888... don't get me wrong... there are many, many things wrong with it, and my incredibly stupid kitten could probably do a better job of organising things than they do.... But it's so bad it keeps the majority of the sharks away... which is better than any promotion anyone can ever do.

I am not going to stop playing on there... In fact, by the end of this year I will be about #5 in the world for who has played the most MTTs on there... with a 4 month gap of not playing...

If I get nothing from them.... fine. But they will get nothing but negative comments from me.

     
  1-Jun-16, 15:53   #6
  -1 
dule-vu 

Joined: May '09
Location: Croatia
Age: 31 (M)
Posts: 2917
I cant believe that they are such assholes!its nor your mistake or problem that system showed you this wining!its their problem and they should pay for that!like you win jackpot at slot and then somebody tell you it was mistake!come on!
on your place,I would sue them or as I said before,go on askgamblers and post there problem and they will try to solve this for free for you!you have nothing to lose!

     
  1-Jun-16, 16:39   #7
  0 
Skpmorita 
Joined: Feb '14
Location: Tunisia
Age: 28 (M)
Posts: 2075
great response from you
i hope that they don't say that KK had a flush so it didn't matter AA or 104

     
  1-Jun-16, 16:53   #8
  0 
dule-vu 

Joined: May '09
Location: Croatia
Age: 31 (M)
Posts: 2917
they want to have site,to take money from peope,to compete with other sites,biggers sites,but when you get something,their decision is finally!yeah right!idiots should be closed beacuse of this things!he need to sue them and take them lot of money!

     
  1-Jun-16, 16:58   #9
  0 
yout85 
Joined: May '12
Location: United Kingdom
Age: 31 (M)
Posts: 1993
They are legally okay.... very plain in the T&Cs

Their problem lies in the fact that they have maybe 100,000 registered players... Whereas I am free to express my opinion about them on a website with 693,451 members Smile

     
  1-Jun-16, 17:13   #10
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 9663
According to the email you got, you werent the only one that "won" the package Smile
And they needed four days to reply with this?

     
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