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  23-Jun-16, 10:38   #1
Spins - Wheel of dreams - 888 0 
filizzola 

Joined: Jan '12
Location: Brazil
Age: 35 (M)
Posts: 10
Well, i came here to warning, sometimes, we spins the the roullete of 888 win something and the prize wasnt credited.

To ensure the prize I advise to print screen and paste at paint brush just to ensuring the prize will be credited at your account.

If dont happen, just send this print you copy for the : support@888poker.com

Regards,

Filizzola Thumbs Up Worship

     
  23-Jun-16, 14:55   #2
  0 
pinotte 
Joined: Jun '13
Location: Canada
Age: 73 (M)
Posts: 3499
I see that you don't read the forum threads very often because there was one talking about this problem before.

I would suggest you to read the terms and conditions of this promotion on 888 and you will see that sending a copy of the well won't give very much because the prize won is determine by the pop up after the well has stop and not where it stop.

Because the well can make mistake. Aww crap! Aww crap!

     
  23-Jun-16, 15:11   #3
  0 
DaCapo71 
Joined: Aug '10
Location: Germany
Age: 45 (M)
Posts: 1712
I´m verry surprised about that thread, because i´ve von many tourney tickets in the last time with this promotion and i´ve got the tickets between 1-2 days. And you tray to contact the Support, i think they can help.

     
  23-Jun-16, 17:15   #4
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10045
pinotte is obviously talking about the WSOP ticket.
And if it is the same promotion or a similar one then according to their rules, like pinotte
notes, it is the pop up that counts. So if you are taking screenshot make sure you are taking the
pop up and not the result of the wheel.
It would be very hard for them to bail out with a screenshot of the pop up Smile

     
  24-Jun-16, 10:24   #5
  0 
LIKEIT27 
Joined: Jul '08
Location: Netherlands
Age: 36 (M)
Posts: 704
I think its a nice promo Thumbs Up and i had my tickets pretty fast,
But when things go wrong,...like the case i think is happenend at ,
Pinotte can be frustrated,...
In the past i had some funny conversations with live support,...
And not talking about the mails i send ,...sometimes a totaly different answer back,..
Then the question i asked about Big Smile Big Smile
But i have to repeat that was in the past,..not sure how its now,.
But Pinotte never give up at one email ore one name by live support,..
Sometimes it takes a while before someone gots a reasonble answer back Blink

     
  24-Jun-16, 14:48   #6
  0 
pinotte 
Joined: Jun '13
Location: Canada
Age: 73 (M)
Posts: 3499
Posted by LIKEIT27:
I think its a nice promo Thumbs Up and i had my tickets pretty fast,
But when things go wrong,...like the case i think is happenend at ,
Pinotte can be frustrated,...
In the past i had some funny conversations with live support,...
And not talking about the mails i send ,...sometimes a totaly different answer back,..
Then the question i asked about Big Smile Big Smile
But i have to repeat that was in the past,..not sure how its now,.
But Pinotte never give up at one email ore one name by live support,..
Sometimes it takes a while before someone gots a reasonble answer back Blink


If you read my post i am saying that there was a thread about a problem with 888 i never said tha i had a problem.

But the member that made the thread had one. Confused Confused Confused

     
  24-Jun-16, 16:37   #7
  0 
LIKEIT27 
Joined: Jul '08
Location: Netherlands
Age: 36 (M)
Posts: 704
Sry i only read mober reaction Big Smile Big Smile
But great to hear you have no problem Worship Worship Cool

     
  24-Jun-16, 17:16   #8
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10045
If you want to be sure about your money, you need to pick bi casinos that are well known
and credible.
And even then you need to read all their rules regarding game play and any bonuses you might get.
Some casinos, after your deposit add a wagering requirement to your own deposit.
Never and i mean never, play there.

You want to gamble some money is casinos and you are unsure about their policies?
Do not deposit Smile But if you do, refuse any deposit bonuses they might give you.

Some are crediting bonuses on their own, even if you havent request one,
yo "trap" your deposit. Go to the live chat ask for the bonus to be removed, and after that do not
play at all, just request a cash out and pray Smile

     
  24-Jun-16, 17:54   #9
  0 
SBEP 

Joined: Nov '14
Location: Macedonia, The former Yugoslav Republic of
Age: 36 (M)
Posts: 977
Dont know what to say here, after what we witnessed happened to fizzola, i think when they have to give a big prize away they have problem doing so, i haven seen any problem so far with the freeroll tournament ticket or small prizes, but after that one case now i know with fizzola, i really have never heard nothing bad about 888, when it comes to paying up on their end, so i dont like to think bad about 888 so far they have been nothing but good, aldou they need really bad software face lift, and i mean really bad Big Smile

     
  24-Jun-16, 22:10   #10
  0 
damosk 
Joined: Feb '11
Location: United Kingdom
Age: 52 (M)
Posts: 4873
Well.... I have to say that personally I have not experienced any problem with receiving any winnings from 888 in this promotion. In fact they are generally accurate in what they do and get things done fairly promptly. It's bad if you are experiencing problems but persevere and keep your chin up,.. Oh yes... And be polite when you complain. Good luck.

     
  25-Jun-16, 13:51   #11
  0 
vaci38 
Joined: Mar '16
Location: Macedonia, The former Yugoslav Republic of
Age: 41 (M)
Posts: 935

free tickets I got , but nothing you can not get because there are too many people registered in the tournament , if you're lucky maybe you'll win a minimum prize of 3 cents or 30 cents , more than 7000 people get these free tickets all play all in Angry

     
  25-Jun-16, 22:42   #12
  0 
Ingrind33 

Joined: Sep '15
Location: Netherlands
Age: 34 (F)
Posts: 543
Spins but not much great goodies

Tomorrow or today for some, is that $12.000 freeroll, I got 4 tickets but there is only one tourney, that is really crap.

So tomorrow night some nice 888 freeroll and some PP freerolls and no time for poker where you need to pay for, that is not bad i guess.

     
  26-Jun-16, 07:33   #13
  0 
damosk 
Joined: Feb '11
Location: United Kingdom
Age: 52 (M)
Posts: 4873
Ingrind......write to 888 support, they may give you some other ticket instead. I did recently when I had three tickets awarded to me for one game, with only one buy in allowed.. And I got given a complimentary ticket to one of the depositer Freerolls...... Small change really but it's better than nothing. Give it a go, you have nothing to lose.

     
  26-Jun-16, 09:51   #14
  0 
LIKEIT27 
Joined: Jul '08
Location: Netherlands
Age: 36 (M)
Posts: 704
Its not a bad Promo,...
I won in total of 7 tickets 5000$ freeroll
1$ Golden fish ,and yesterday i had a 5$ Jackpot bet,..
So i presume its on a slots jackpot machine??

     
  26-Jun-16, 14:16   #15
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10045
LIKEIT from the prizes you got so far, it wasnt hard to understand the 5k tournament tickets Smile
The jackpot bet, not that easy. Since it is a bet, it is either in sports or casino.
But what on earth is that golden fish? Smile Slot ?

     
  26-Jun-16, 15:37   #16
  +1 
LIKEIT27 
Joined: Jul '08
Location: Netherlands
Age: 36 (M)
Posts: 704
Hey mober its a 1000 $ tourney Blink

     
  26-Jun-16, 16:23   #17
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10045
Thanks for the info. Thumbs Up

     
  26-Jun-16, 17:24   #18
  0 
Ingrind33 

Joined: Sep '15
Location: Netherlands
Age: 34 (F)
Posts: 543
thank you very much Damosk

That is a very valuable tip, only today I am too tired to find the power to write an email to their customer support.

Also if you ever going to make a deposit at another site, ask customer support for any deposit bonuses, this usually only works when you only play a few weeks at a certain poker site. So it doesn't work that much if you are already playing a long time there. But it varies per site.

     
  27-Jun-16, 08:49   #19
  0 
damosk 
Joined: Feb '11
Location: United Kingdom
Age: 52 (M)
Posts: 4873
Yesterday I won $5 worth of free spins on jackspot. I look forward to receiving this award and hope that it does get credited rather than getting lost in the system as some commentators have said. I will keep an eye on this and let you know of success or otherwise. Good luck to you all for today's spinners.

     
  27-Jun-16, 10:24   #20
  0 
pajalnick 

Joined: Mar '11
Location: Russian Federation
Age: 44 (M)
Posts: 2682
I also got my free tickets but ... I do not really like to play in the room of 888 ... why there is a lot of players although the software is quite scarce ... there I was lucky only once, and it happened in a casino and not in poker ... and done everything as it usually happens with me not cashing and losing all that I won))) Ah .. I should be able to stop in time and not play then when I clearly have no luck

     
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