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  24-Jun-16, 06:51   #1
amaja Pockerstarts 0 
Ingrind33 

Joined: Sep '15
Location: Netherlands
Age: 34 (F)
Posts: 543
Thank you for your email.
>
>We have received hundreds of reports of images not showing up at our tables - including yours. We would like to apologize for this inconvenience and reassure you that our programmers are working on identifying and addressing the issue.
>
>Although we can not provide you with a time-frame for a resolution, we know how important it is for you and all other players, to get this issue fixed as soon as possible and are working towards doing so. Once resolved, we expect your currently approved image to show up at the tables.
>
>In the meantime, we kindly ask for your patience and understanding.
>
>Regards,
>
>Joonas
>Stars Support


----

In case you don't understand, I've send a mail with the question why the avatar bugged.

Edited by Ingrind33 (Friday, June 24, 2016 @ 06:52 GMT)


     
  24-Jun-16, 17:29   #2
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 39 (F)
Posts: 10045
This is not an actual problem in a poker site. The appearance of an avatar, is the last
that worries the poker players. At least most of them.
I do not not even go into trouble to search for one or upload. Whatever is the default one Smile

     
  24-Jun-16, 17:46   #3
  0 
SBEP 

Joined: Nov '14
Location: Macedonia, The former Yugoslav Republic of
Age: 36 (M)
Posts: 977
Yeah i saw that on other forums as well, all players that ask the same question get the same automated answer...
Ever since the merge with FT, this has been going on, dont know how hard it is to fix this mb it will take a while...
And it really is of putting, when i play on stars without my favy avatar, i feel like i am playing on some1 else`s account Big Smile
Hope they fix it soon, so i can get my little devil up and about Big Smile

     
  28-Jun-16, 17:08   #4
  0 
DaCapo71 
Joined: Aug '10
Location: Germany
Age: 45 (M)
Posts: 1712
Yeah i lost my Avatar at stars a few weeks ago too and it was interesting to see if we get back our images... I don´t load a new image at stars, because i like my old Picture and think they can handle it in the near future.

     
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