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  26-Feb-17, 11:09   #1
Urgent Tech help needed 0 
IceQueenAce 
Joined: Feb '13
Location: United Kingdom
Age: 41 (F)
Posts: 2243
I am on a work computer and it is playing up.
Chrome doesnt work at all, it just closes after 3 seconds.
Explorer is playing up, for instance I open email in it, it opens the first email (but wont open the attachment) and refuses to let me open any other emails, it just keeps showing the first one.

When I open a new tab and it has all the boxes to show most frequented, these are always blank. I cant save anything to favourites at all.

Comp says it is windows explorere11 for win 7 sp1.

I need to access it all urgent (preferably chrome).

I think it could be a cookie problem but cant work out how to fix it.

     
  26-Feb-17, 11:26   #2
  +1 
mirexxx 

Joined: Sep '11
Location: Bosnia and Herzegovina
Age: 34 (M)
Posts: 2958
Try reinstal chrome, that s a best solution for your problem

     
  26-Feb-17, 11:32   #3
  0 
IceQueenAce 
Joined: Feb '13
Location: United Kingdom
Age: 41 (F)
Posts: 2243
just tried, didnt work, still shuts after 3 seconds

i feel like my computer is somehow blocking something (and i have limited access to change settings because work block it)

     
  26-Feb-17, 11:43   #4
  0 
StheP 

Joined: Oct '14
Location: Serbia
Age: 27 (M)
Posts: 3926
Posted by IceQueenAce:
just tried, didnt work, still shuts after 3 seconds

i feel like my computer is somehow blocking something (and i have limited access to change settings because work block it)

you have to delete all trace of chrome... see where is installed, and make sure you delete all after uninstal... also I think there are some traces in documents... maybe try to run antivirus scan just in case...

     
  26-Feb-17, 12:00   #5
  0 
waoz 

Joined: Jun '11
Location: Venezuela, Bolivarian Republic of
Age: 39 (M)
Posts: 204
In my case I can help you in certain tips on poker topics, with regard to the subject of your computer only you could recommend, take it to a technician to review, you may be right that the problem is solved by removing cookies as may not have Reason, but the diagnosis is given by a specialist .. luck Smile

     
  26-Feb-17, 12:11   #6
  0 
Ingrind33 

Joined: Sep '15
Location: Netherlands
Age: 35 (F)
Posts: 876
maybe you have a virus, so how about formatting your computer or if you don't want that you can always install an anti virus called : malwarebytes

Watch out with installing antivirus of other brands. They often are spyware them self and make your computer slower. SO NO NORTON or any other "spyware".

When you press CTRL ALT DELETE > press Windows Task Manager > Processes

here you can see a list of software running on your computer, check in google all names and see if they are spyware

I got this help of a friend of mine since I also suck with computer and he told me to do these simple steps.. GL kweenie! EVIL COMPUTERS!! Angry Angry Disagree Disagree Aww crap!

     
  26-Feb-17, 16:20   #7
  0 
pinotte 
Joined: Jun '13
Location: Canada
Age: 74 (M)
Posts: 3700
I am not a computer technician but to me it look very much like a virus and if your anti-virus can't find it and make correction than i would go with Ingrind solution.

However if you reformat your disk you will lose everything and you have to know how to re-install windows.

Myself i would go see a technician approach.

Good luck. Aww crap! Aww crap!

     
  26-Feb-17, 16:31   #8
  0 
demodawggy 

Joined: Feb '12
Location: Canada
Age: 57 (M)
Posts: 5860

... Big Smile< ...I always telephone Microsoft Support for such problems if I can't do it myself or with others' help...!

... Big Smile< ...Only problem with that is that it's sometimes hard to understand what they are saying with a heavy Philippino accent...!

     
  26-Feb-17, 16:51   #9
  0 
Ingrind33 

Joined: Sep '15
Location: Netherlands
Age: 35 (F)
Posts: 876
Posted by demodawggy:

... Big Smile< ...I always telephone Microsoft Support for such problems if I can't do it myself or with others' help...!

... Big Smile< ...Only problem with that is that it's sometimes hard to understand what they are saying with a heavy Philippino accent...!


lol..... miclosolt tech suppolt

     
  26-Feb-17, 17:07   #10
  +1 
demodawggy 

Joined: Feb '12
Location: Canada
Age: 57 (M)
Posts: 5860
Posted by Ingrind33:
Posted by demodawggy:

... Big Smile< ...I always telephone Microsoft Support for such problems if I can't do it myself or with others' help...!

... Big Smile< ...Only problem with that is that it's sometimes hard to understand what they are saying with a heavy Philippino accent...!


lol..... miclosolt tech suppolt


.... Big Smile< ....It took a few seconds to see past the spelling errors,......BUT,.....I now ask....:

You want fly lice wit dat...??? lolololololololololoooo.... Big Smile

     
  26-Feb-17, 19:43   #11
  0 
TheMachineQC 

Joined: Apr '10
Location: Canada
Age: 28 (M)
Posts: 2558
Ah, I thought you were having the same problem as me with partypoker. Couldn't log in to my account for a while. After trying like 6-7 times everytime I would click on log in nothing happened so I tried reinstalling the program. When that didn't work I thought why noit delete all my cookies and stuff with ccleaner. Then I look back at my partypoker software and suddently im logged in for some reason. Not the first time I have a weird software bug with them! My internet was working fine and I was typing in the right password so it had to be a bug.

GL with ur problem IceQueen

     
  26-Feb-17, 19:52   #12
  0 
pochui 

Joined: May '08
Location: Lithuania
Age: 33 (M)
Posts: 9806
whenever i have any computer problems i solve them using well tested and ever working solution of banging my pc/laptop against the wall, then collecting what remains of it and putting it in the recycle bin (pun intended) and then buy a new preferably cheap pc/ laptop... not much of a technician i guess...

     
  26-Feb-17, 19:55   #13
  0 
Mober 
Joined: Mar '09
Location: Greece
Age: 40 (F)
Posts: 11730
Problems of this kind have nothing to do with cookies i believe.
It is more to it than cleaning the cookies cache etc.
A rollback may help in this case, to a previous state that the computer was working fine.
Depending on computers this process can take quite some time.
The last time i did one, it took me about four hours, so it is not recommended when
you are in a hurry.

     
  26-Feb-17, 19:57   #14
  0 
vic75 

Joined: Sep '10
Location: Canada
Age: 38 (M)
Posts: 2195
Posted by Ingrind33:
maybe you have a virus, so how about formatting your computer or if you don't want that you can always install an anti virus called : malwarebytes

Watch out with installing antivirus of other brands. They often are spyware them self and make your computer slower. SO NO NORTON or any other "spyware".

When you press CTRL ALT DELETE > press Windows Task Manager > Processes

here you can see a list of software running on your computer, check in google all names and see if they are spyware

I got this help of a friend of mine since I also suck with computer and he told me to do these simple steps.. GL kweenie! EVIL COMPUTERS!! Angry Angry Disagree Disagree Aww crap!

Again with the bashing of Norton Antivirus Big Smile When I first installed this anti virus after having a very slow running laptop it ran 10X faster and I have the ultimate protection against incoming threats Tongue Thumbs Up

     
  26-Feb-17, 21:57   #15
  0 
Robbo1990 

Joined: Dec '12
Location: New Zealand
Age: 27 (M)
Posts: 469
Posted by vic75:
Posted by Ingrind33:
maybe you have a virus, so how about formatting your computer or if you don't want that you can always install an anti virus called : malwarebytes

Watch out with installing antivirus of other brands. They often are spyware them self and make your computer slower. SO NO NORTON or any other "spyware".

When you press CTRL ALT DELETE > press Windows Task Manager > Processes

here you can see a list of software running on your computer, check in google all names and see if they are spyware

I got this help of a friend of mine since I also suck with computer and he told me to do these simple steps.. GL kweenie! EVIL COMPUTERS!! Angry Angry Disagree Disagree Aww crap!

Again with the bashing of Norton Antivirus Big Smile When I first installed this anti virus after having a very slow running laptop it ran 10X faster and I have the ultimate protection against incoming threats Tongue Thumbs Up


plus she cant google anything as google doesnt work Aww crap!

are you allowed to use work cpu outside of work? as they will definately have it programmed otherwise if your not a 'admin'....try right clicking and running google as administrator.

     
  26-Feb-17, 22:13   #16
  0 
Ingrind33 

Joined: Sep '15
Location: Netherlands
Age: 35 (F)
Posts: 876
Posted by Robbo1990:

plus she cant google anything as google doesnt work Aww crap!




Google on smartphone?

Google at neighbors house?

Google on older PC?

Google at work?

Google at families house?

Smartass!!!
Aww crap! Aww crap! Aww crap! Aww crap!

     
  27-Feb-17, 00:33   #17
  +1 
pajalnick 

Joined: Mar '11
Location: Russian Federation
Age: 45 (M)
Posts: 4089
Posted by Ingrind33:
Posted by Robbo1990:

plus she cant google anything as google doesnt work Aww crap!




Google on smartphone?

Google at neighbors house?

Google on older PC?

Google at work?

Google at families house?

Smartass!!!
Aww crap! Aww crap! Aww crap! Aww crap!

I think he was referring to Google Chrome ..... just wrote shorthand way ............ this is the most logical conclusion that I did from reading .... but of course anything can happen and it's a little foolish words .... maybe we will never know the truth, unless of course he will not answer

     
  27-Feb-17, 00:56   #18
  -2 
Robbo1990 

Joined: Dec '12
Location: New Zealand
Age: 27 (M)
Posts: 469
both chrome and explorer not working so even then google cannot work. if she could use phone etc would she not of asked google how to fix her problem?

     
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