A man has been denied his $10,000 worth of winnings at a casino, and it's all because of something he did 17 years ago, which was - he had ‘self-excluded' himself. Two weeks ago, John Marando, 82, won the jackpot prize on a slot machine game at the Mohawk racetrack and casino in Ontario, Canada. The prize money was about £6,000 (or $10,000).
The casino staff was made aware of the[...] Read more » Man won $10,000, but casino won’t give it to him due to this unusual reason
Joined: Dec '12
Location: New Zealand
Age: 33 (M)
Posts: 504
give the casino any reason not to pay and they will run with it. usually if your 'self excluded' its more like a trespass so you cannot play. seems wrong to still let them play but not pay out the winnings - yet happy to still take the money
maybe because its an elderly person - but i really hope he gets this money
Joined: Jan '09
Location: Italy
Age: 53 (M)
Posts: 3871
That's absolutely crap !!! Instead of preventing him wasting his money on gambling they let him play (despite his previous expressipon of will) but then when they had to pay the prize ....welll...ops 17 years ago you told us ..blablabla
Joined: Mar '11
Location: United Kingdom
Age: 55 (M)
Posts: 7371
I have never ever heard of anything like this and you must feel sympathy for this man. I hope common sense prevails and he is able to get his winnings and he enjoys spending the money
Joined: May '09
Location: Croatia
Age: 39 (M)
Posts: 20471
yeah,its not problem when he spend his money,but when he want to collect winning,then they find this rule and how not pay him!hope that this old man will sue them and that will get his prize and more money because they made problems!
Once again I was convinced that the casino employs the most greedy and unscrupulous people .... it is impossible to pay a person his winnings but it is possible that he paid for the game ... I have no words .... what are they awful people
Joined: Oct '08
Location: Germany
Age: 49 (M)
Posts: 2025
there may be raining thumbs down on me, but its his own fault. he excluded him self and should be aware of the rules (knowing that your not going to get paid out in case you win something). you cant have a babysitter for every single person who self exclude him self from gambling. yea casinos are dirty but cant blame them for the customers own stupidity.
Joined: Jun '13
Location: Canada
Age: 80 (M)
Posts: 3700
I just read the rules of self exclusion in Ontario and i am very sorry for this man but when you ask for self exclusion for a period of time after this period you have to ask for a cancellation of this exclusion if not then you are still excluded.
So the casino had all the right to keep the prize won even if they did not see the guy entered and play.
Joined: May '08
Location: Lithuania
Age: 39 (M)
Posts: 10090
yeah just as ice queen pointed this, a no lose strategy would be to sue the casino for letting him play, while knowing they cannot do it. probably even casino ceo will be ringing the doorbell with $10K to personally hand it if he decided to drop the case against the casino...
Joined: Feb '11
Location: United Kingdom
Age: 59 (M)
Posts: 5712
Only in the Gambling business could such a thing happen. He really should sue. As IQA quite rightly states (as usual) he will probably win far more that way . Whatever happens good luck to him in whatever he decides to do. It will be interesting to see what the outcome of this case is when it comes to an end.
Joined: Mar '09
Location: Greece
Age: 47 (F)
Posts: 14136
A bit weird case here. He has excluded himself from playing, but the casino was letting him play all this time, probably cause he was losing. When he finally won, they remembered the exclusion and refused to pay him. Well they should pay him every single cent of it, plus a penalty if you ask me.
Joined: Dec '12
Location: New Zealand
Age: 33 (M)
Posts: 504
Posted by T3ddyKGB: there may be raining thumbs down on me, but its his own fault. he excluded him self and should be aware of the rules (knowing that your not going to get paid out in case you win something). you cant have a babysitter for every single person who self exclude him self from gambling. yea casinos are dirty but cant blame them for the customers own stupidity.
as the article says, he had a brain operation and so cannot remember - if this can be proven then he will easily win the case + id imagine he would get more if they have been allowing him to play this entire time only stopping him when he wins
Joined: Oct '08
Location: Germany
Age: 49 (M)
Posts: 2025
Posted by Robbo1990:
Posted by T3ddyKGB: there may be raining thumbs down on me, but its his own fault. he excluded him self and should be aware of the rules (knowing that your not going to get paid out in case you win something). you cant have a babysitter for every single person who self exclude him self from gambling. yea casinos are dirty but cant blame them for the customers own stupidity.
as the article says, he had a brain operation and so cannot remember - if this can be proven then he will easily win the case + id imagine he would get more if they have been allowing him to play this entire time only stopping him when he wins
he will easily win? i doubt it. they are not responsible for his brain operation. he signed a self exclusion, so all rights by the casino. most interessting part is missing in the article to allow us a judge: did he play all the time in the casino? well, then take a lawyer and squeeze every cent out of the damn casino. if it happenend only once or twice the casino did not see him, then i doubt hes gonna get cent from the casino.
Posted by T3ddyKGB: there may be raining thumbs down on me, but its his own fault. he excluded him self and should be aware of the rules (knowing that your not going to get paid out in case you win something). you cant have a babysitter for every single person who self exclude him self from gambling. yea casinos are dirty but cant blame them for the customers own stupidity.
Good point. I'm not sure if it's possible to prevent selling any chips to self excluded players (do they check ID at that point?). The no-payout rule should be effective, since self excluded players will have no incentive to play.
In this case though an argument could be made to refund the money he spent after the surgery, since there was never going to be any payout, but it might be hard to prove the amount (or that he indeed has no memory of self excluding himself, he did after all seem to remember he liked gambling there...).
Joined: Jan '17
Location: Lithuania
Age: 66 (M)
Posts: 1756
Al always casinos do not like people winning and think of all possible ways to stop the money going out of casino, nothing new here. I hope this guy gets his money some way, he won it legally bu playing games that are on offer, casino allowed to play so they have to give the money
Joined: May '13
Location: Mauritius
Age: 32 (M)
Posts: 2688
Man that sucks big time winning a big amount and not getting anything after all, that is why i tends to move away from casino games or bonuses as edge are with the house and you will always get problem cashing out when you wins big , if you are lucky enough and all, anyway good luck have fun hope you make some money on casino, i have bad experience on games anyway have a nice weekend guys!
Joined: Aug '10
Location: Germany
Age: 52 (M)
Posts: 2219
This sounds verry unserious and i hope this casino goes bankrupt in the near future. And it was a warning for all gamblers there: don't believe that guys from this casino in Ontario
Joined: Feb '11
Location: United Kingdom
Age: 59 (M)
Posts: 5712
It's the typical case of rules exists to prevent players gambling more than they can afford to lose, using a process that allows players to protect themselves, being used to try and overturn a decision that doesn't suit one or more of the parties to the agreement. This is why case law is so very exciting cos it allows us to take a view on what is right and what is wrong and then look on aghast when we see what the courts think!
