Joined: Jul '13
Location: Macedonia, The former Yugoslav Republic of
Age: 30 (M)
Hello dear mobsters !!! Here is my story about www.betcity.net I have found a promo to this site giving 100 % of first deposit , to be sure that i will recieve the bonus i have wrote them an email :
firstname.lastname@example.org Date: March 11, 2018, 9:16 AM Hello !!! I have just registered to your site ... my user name is ________ , and i am form Macedonia . I wanted to know if i am eligible to the deposit bonus ??? and have some info ??? For example if i made a deposit of 100 eur , i have to roll over 10 times . That means 1000 eur or 2000 eur ??? Thank you
After 5 min i got this answer : Hello,
The bonus is available to you, its rules are listed on the website: https://betcity.net/en/doubleup In your example, you will need to make bets in the amount of 1000 euros. The rules clearly say 10 times rollover on bets with min quote 1.5 Made the deposit 100 and got 200 starting budget. I have made my first bet of 100 euros and won 184 euros... What happens next is amazing ... I open my account and insted of 284 i see only 184 euro and limited account to zero euros limit for any bet !!! Here is what happened next :
email@example.com Date: March 11, 2018, 10:16 AM Hello!!! My iser name is ________. I have made the deposit of 100 euros , made my first bet won , and then suddenly the bonus is gone and i am not able to make any kind of bets ???? What is the problem ???
The bonus was written off according to the rules of the action.
Limits are established according to our Rules for bets accepting.
General betting rules 5. The bookmakers company reserves the right to limit a maximum stake on special events as well as to limit or increase a maximum stake of a certain client without any notification and giving reasons.
Your limit will be kept the same.
NEVER HAD THIS EXPERIENCE BEFORE
firstname.lastname@example.org Date: March 11, 2018, 10:20 AM what does this mean??? My bonus is gone without a reason ??? And my limit is zero for every possible bet ??? What kind of scam is this???
In case of fraud or abuse suspicion, the company reserves the right to discontinue such clients from participation in the Offer. In such cases the credited bonus amount and the amount won will be deducted from the client's current account after settlement of all bets.
And we goo on 3 of my mail without answer
Where is the fraud and where is the abuse ???? I want explanation , What kind of scam is this site ???? Where is the fraud ???? I want an immediate withdrawal of all my funds ... Never had such an experience never ....
will i get some answers or i have to take some other actions????
I WANT MY MONEY !!!!!
And the next day i get this msg : Hello,
A client can make an order to withdraw funds from his gaming account only after 24 hours since his gaming account was deposited I HAVE TRIED AGAIN
Where is the fraud and where is the abuse ???? I want explanation , What kind of scam is this site ???? Where is the fraud ???? I want an immediate withdrawal of all my funds ... Never had such an experience never ...
Why don't you answer my questions ????
The day after i got this msg :
Hello, Withdrawal is available to you. Funds withdrawal is possible only according to the entries (payment methods) used for funds deposit into this gaming account.
I WAITED TO SEE IF I WOULD GET MY MONEY!!! TODAY I HAD ON MY ACCOUNT ... I never want to have anything more with this bookie!!! Nothing from my winnings , nothing from the bonus !!!! THEY DID NOT EVEN ASKED FOR A DOCUMENT NOTHING !!!
Joined: Nov '11
Age: 31 (M)
Yeah, it's pretty shitty case. Maybe they don't accept players from Macedonia? Or maybe they don't like guys who can win much cash? I don't know, but thank you for warning... The best booker in the Internet is bet365 in my opinion. It's sad, that the law in Poland can't allow to play there anymore...
Joined: Jan '14
Age: 38 (M)
I have not heard of this poker room except very rarely. Everywhere are rules to be respected. From the date when you made the first deposit you usually have to wait 48 hours for withdrawal. When the player opts for bonuses and promotions is needed wagering for this money, in this case they have every right to block the withdrawal. Look for what bonuses you chose to deposit, read the rules and see if you've made that percentage to unlock the withdrawal. Good luck.
Joined: May '09
Age: 33 (M)
from all betting sites,you pick one that almost anybody didnt even heard and to choose deposit bonus!I dont say that move from this site is good,but thats why you can choose some big site,where you will also get bonus for deposit and you will not have problems like this!
Joined: Mar '14
Age: 44 (M)
gramatik, I am so sorry that you had to go through such a hectic process at Betcity. I hope the issue gets resolved quickly and you get your winnings. Is there a neutral third party mediator who can deal with Betcity on behalf of you?
Joined: May '08
Age: 33 (M)
well yeah this is pretty odd situation, but it does happen form time to time and can happen to any client in any bookie to be honest. there are departments which are responsible for scanning any suspicious activity and they also make mistakes or doubtful decisions.
Thank you, gramatik, for informing us about this bookmaker. Fortunately, I had never heard about it and don't plan to register there in the future. It's very sad that some bookmakers limit the players' bet amounts.
Joined: May '08
Age: 33 (M)
yeah I too forgot to say thank for the original poster for informing us all about this bookie- betcity . net actually never heard of it either, so if any situation occurs that I am interested in any promotion of theirs I will have in the back of my head this fact that they are a risky site to deposit into
Meh what a chat u show us here,.. Sometimes its very anoying when u are treaten like this,. I am sry to hear ,.. Thnx for the warning,..its always good when a member show it here,.. Cus all the other mobsters know it now