UK Couple Missed Out On £35 Million Lotto Jackpot - Poker/Casino/Betting News from BankrollMob.com
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UK Couple Missed Out On 35 Million Lotto Jackpot

Tags: Camelot lottery online, lottery jackpot.
Posted on Wednesday, January 06, 2016 by "T".

This may be one of the worst tough luck gambling stories of 2015. An elderly couple in the UK claim that they missed out on a lottery jackpot worth £35 million just before Christmas due to a faulty app. 

The elderly couple David and Edwina Nylan had an account on Camelot lottery online, and from that account they have been purchasing their lottery tickets for many years, utilizing the online app called Lottomobile.

Edwina, 55, said to the Daily Mail newspaper that they attempted to buy the tickets online just like they used to for the giant December 23 draw; however, their online lottery account showed that they did not have sufficient funds to allow them to purchase.

They then replenished their account with the necessary funds and bought an online lottery ticket bearing the numbers 01 - 02 - 04 - 19 - 28 - 41, which actually turned out to be golden winning numbers. They saw that the Lottomobile app verified the purchase of the said ticket.

They were in for the shock of their lives when they called Camelot in order to claim their humongous prize, as they were told that the ticket they bought online failed to go through.

On December 24, Edwina stated, "I rang customer services at Camelot and the person I spoke to said they could see from their records that we had intended to buy those numbers but they said the purchase did not go through because we only had 60p in our account. We had tried to top up the account, and hadn't realized that it hadn't registered either. You get an email to confirm your purchase, but I didn't remember to check because it was just before Christmas and I was so busy. Camelot has now told me they are looking into it with their IT department."

Camelot has also been approached for an interview about the matter, and they confirmed that the couple did actually make multiple tries to purchase a ticket. A Camelot spokeswoman said that after her call on December 24, one of their customer service agents had spoken twice to Mrs. Nylan.

The Camelot spokeswoman stated, "The player did attempt to purchase an online Lotto ticket multiple times on December 23 from 7pm onwards (the cut-off to buy tickets is 7.30pm), however there were insufficient funds in the player's account - so the attempted purchases were not successful. The player would have received an error message on every occasion confirming this. We do not have any record of the player attempting to add funds to their account, nor would anyone from our customer services team have any visibility of the numbers that the player attempted to purchase because that level of detail wouldn't be shown on the screen in front of them.

When anyone successfully purchases a ticket on the Lottery website they will see a purchase confirmation screen, receive an email confirming their purchase and be able to see the ticket in their National Lottery online account. Only tickets that have been successfully purchased can be entered into the draw. So it is up to players to ensure that they have adequate funds in their account to complete a ticket purchase."

The tough luck gambling story of this elderly UK couple can be just as analogous to the situation experienced by Miss Colombia during the controversial 2015 Miss Universe pageant - just when you thought you've won "the prize beyond your wildest dreams", thanks to an unbelievable blunder, it is snatched away from you in mere seconds.

source: http://www.telegraph.co.uk/news/uknews/12077499/Couple-miss-out-on-35m-Lotto-jackpot-after-web-blunder.html

 


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13 comments for "UK Couple Missed Out On 35 Million Lotto Jackpot"

 bowie19841/7/2016 2:04:19 AM GMT
It's not tough luck rather than one of the participators (either the company or the couple) in this case trying to act as stupid as they can be. If they purchased the actual ticket then they must have a reference number (even online), if they didn't then they must have a sad friggin' story and face next to it but this story is just retarded IMO.
 sammybeyo1/7/2016 5:58:22 AM GMT
That is really too bad that this couple missed out on that big of a life changing jackpot I know how these people feel I myself would be really devastated if this happened to me but that's life it happens
 pochui1/7/2016 9:49:58 AM GMT
you know what- i also missed on that humongous prize, i also tried to buy 69 tickets for the lotto, but i was told for some odd reason that i didn't have enough money in my account, which i believe was not the case- they were simply trying to rig the situation and leave me without my millions. then phone rang and i woke up.
 arsenej11/7/2016 3:47:00 PM GMT
Once in a lifetime opportunity down the drain..id be pissssssed
 RoninHarper1/7/2016 3:57:18 PM GMT
G'day mates
I do not think these people deserve a damn thing.
They claim that they have been using this app for a long time and that they knew if you did not receive a confirmation email that you did not have your ticket.
They were just to lazy to check their email because it was Xmas?
BS I call "Bullshit".
"Oh wait I tried to by last weeks lotomax ticket, but I did not get the ticket in time, but I swear the winning numbers were the ones I was going to pick, so please give me my $60 million dollars please."
These people are to stupid and lazy to be given anything.
Everyone knows if you want a loto ticket you get the damned things early on, you do not wait till the very last few minutes then try to get them.
Give them nothing!

Ronin Cool
 Calmplay1/7/2016 5:05:02 PM GMT
What a miss which would have for sure change their life and yes me too I would have pissed for the rest of my freaking life...
 damosk1/7/2016 11:33:13 PM GMT
You win some, you lose some. I always love it when people who have f***ed up on something come out with a load of unadulterated versions of events that seek to absolve them from any blame and blame something on someone else in the vain hope that someone will feel sorry for them and give them something for not actually having done what they didn't do.
 bowie19841/8/2016 2:05:22 AM GMT
Posted by RoninHarper:
"Oh wait I tried to by last weeks lotomax ticket, but I did not get the ticket in time, but I swear the winning numbers were the ones I was going to pick, so please give me my $60 million dollars please."
These people are to stupid and lazy to be given anything.

Exactly. So many stories like this are out there and everytime I am reading them the 'losers' are always sounding either lazy or stupid or both.
 tropical1/9/2016 12:41:26 PM GMT
OMG. Worst type of badbeat ever.
 bowie19841/10/2016 2:25:22 AM GMT
Posted by tropical:
OMG. Worst type of badbeat ever.

U kinda have to play for having a real bad beat. They did not even play. They just complained about something-something 2 do with the site's workload on christmas yet did nothing about to check they ticks actually went through.
 dee69771/13/2016 2:42:12 PM GMT
This is terrible and this was probably a chance of a lifetime....missed!!! I suppose they should have checked that it went through successfully (via the app) as we are often quick to shift blame. I do feel bad for them although. better luck next time, if it ever comes again.
 vic751/13/2016 10:51:40 PM GMT
Best way too avoid this situation is to get off your lazy ass take a brisk walk too the local 7 eleven/ gas station and buy the ticket here in Ontario Lotto purchases deadline got extended from 9:00pm to 10:30 plenty of time to buy that winning ticket.
 Serpang1/14/2016 2:49:23 AM GMT
Posted by vic75:
Best way too avoid this situation is to get off your lazy ass take a brisk walk too the local 7 eleven/ gas station and buy the ticket here in Ontario Lotto purchases deadline got extended from 9:00pm to 10:30 plenty of time to buy that winning ticket.



They are old couple, maybe. So lazy to walk out and nearest local station that sell ticket far enough.
Maybe that's true story, if not their luck anything would happen, right. If they have luck they will win
someday, lol. Hope so

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