Joined: Jun '09
Location: Argentina
Age: 35 (M)
Posts: 2
I reached the 400 VIP Points yesterday, now i have 413 and haven´t got the $35 yet. I wanna know if this is normal or there was a problem with the bonus coupon.
Also in the the coupons label, in the name of the first $20 coupon says Level 3 when it should be Level 1, is that wrong?
Joined: May '09
Location: India
Age: 37 (M)
Posts: 4873
I think for 20$ coupon it'll show level 3 coupon because brm members are on a different scheme than other players. this means you've got ur 20$.
if you've 413 points you need 187 pts more to unlock 35$(check in your coupons page in client). you need 400 points more to unlock next level not 400 in total(that makes it 600 points in total to get 20$ + 35$ and similar for next levels too). hope i'm clear enough
Joined: Apr '08
Location: Finland
Age: 54 (M)
Posts: 150
Posted by Rhapsody: Thanks SuperNoob, you are clear enough. I thought that you needed 400 points in total, not 600.
I just talked to the live support and they confirmed that.
Yes, that's true. I got my 35$ bonus with 600 points. Can anyone confirm that I can cashout with 700 total points (and >50$ in my BigBet Poker account)?
@ P1994219 If u cash out before complete the bankrollbuilder u will loose the bonus u already got til now which means the initial 10 , 20, and the 35 at least thats what i think u should talk to theyr support if u wanna know for sure
Joined: Apr '08
Location: Finland
Age: 54 (M)
Posts: 150
Posted by pothead2012: @ P1994219 If u cash out before complete the bankrollbuilder u will loose the bonus u already got til now which means the initial 10 , 20, and the 35 at least thats what i think u should talk to theyr support if u wanna know for sure
I contacted support with chat: this bonus really is not easy money!!! For example if you have 100$ in 700 points and you want to cash out, you can cash out 35$ (100$ - (10$+20$+35$))...(and if you have more than 50$!). I think there are 10000 much more poker bonuses than this in other poker rooms!! I will not play anymore in BigBet Poker for a while! ty
you should think about that again if u already got enough to make a withdrawal of 100 u can easily reach the goal since u get the bonus always upfront and u can redeem ur rewards points wich is also xtra cash in my opinnion its by far the best no deposit bonus available here and on top of that icecream mountain theyr support is premium class i mean lets face it most of us mobsters are micro or low stacke player but they tread our problems like we are highroller so in that matter
Joined: Apr '08
Location: Finland
Age: 54 (M)
Posts: 150
BigBet Poker support is very good with chat, OK I accept it. I sent 2 emails to BigBet Poker support earlier and I got no answer!!!!!!! Is this a good support?????? I think it is not. For example in Full Tilt Poker I can send a question in finnish to support and they answer in finnish! I think this is a good support.
Can anyone say that the rules of this bonus are very clear, you understand them 100% with at first reading?
just click on live chat and talk directly to the support team so u don`t have to wait for an answer per e-mail everytime i had a question and used the live chat my problems were resolved in less then 3 minutes just give it a try
Joined: Feb '09
Location: Latvia
Age: 70 (M)
Posts: 27
Posted by p1994219: Can anyone say that the rules of this bonus are very clear, you understand them 100% with at first reading?
I disagree, the rules are perfectly clear. It is also perfectly clear that BigBetPoker have now, retrospectively, decided that the rules will be interpreted to mean something else entirely, which works out much, much cheaper for them. Frankly that is quite unacceptable. The alternative is that they have deliberately misled us from the start. I'm not sure which is worse, but I have evidence that they have decided to re-interpret the rules of this promotion.
For this to mean what BBP now claim it to mean, the words "an additional" would have to be added before each points required sum. Without this the table can be logically interpreted in only one way, which is what is actually stated there i.e. "Points Required". i.e. If you have earned 400 points, you are awarded another $35 which is $65 cumulative. It can mean nothing else as it stands.
If you still think this may still be open to interpretation then consider this. Every incentive scheme offered by every poker room is geared to reward long-term and bigger-spending customers more than low-spending customers. That has to be so, as they want to reward and retain the customers that earn the most for them. If this scheme was really designed to work as BBP are now saying it is, it would mean that for the first 200 pts you would get $20, for the next 400 pts you would get $35, for the next 750 pts you would get $40 and so on. Let's look at the two extremes of this stupid system:
Level 1: 200 pts = $20 so you earn $10 per 100 pts. Level 6: 3500 pts = $100 so you earn $2.86 per 100 pts.
So, this poor player, who has reached level 6, and in doing so earned BBP a fortune in rake, for in fact to reach level 6 he has not earned just 3,500 points, but an incredible 8100 points, is being rewarded for his loyalty at less than 1/3rd of the rate of a beginner. Good scheme, eh?
OK, so I hope I've proved beyond reasonable doubt that this interpretation of the scheme is, frankly, ludicrous. But, just in case you still have doubts, here's the clincher. Take a look at level 7, the special* level and note the asterisk(*), points required 5,000, which under BBP's new interpretation, would in fact be, total points required 13,100. So, if the total number of points that you have to earn to qualify for level 7 is, and always has been, 13,100 as BBP claim, then what's the meaning of this:
<Quote> "*) When reaching 5000 points you should send an e-mail to [email protected] and ask for your special bonus (minimum value $100). <Unquote>
You can see it for yourself in black and white at:
Not "when reaching 13,100", but "when reaching 5000".
Case closed.
I entered this promotion in good faith, and I am not prepared to allow BBP to change the terms after the event and deny me the promised bonuses. They must stand by their promotion, even if they may have realised that it's too expensive for them. That's their problem. They devised the promotion and must now honour it. I would appreciate the support of other mobsters and of BRM themselves. I sincerely hope that BBP will put their hands in the air, say they've made a mistake, and agree to honour the original terms. If not, and if BRM, also do not agree to argue our case, then I will go to the major poker forums and to Casinomeister with this. But I really don't want it to come to that. So can we get this resolved here, in house please?
Joined: May '09
Location: India
Age: 37 (M)
Posts: 4873
Posted by SteveCut: If you still think this may still be open to interpretation then consider this. Every incentive scheme offered by every poker room is geared to reward long-term and bigger-spending customers more than low-spending customers. That has to be so, as they want to reward and retain the customers that earn the most for them. If this scheme was really designed to work as BBP are now saying it is, it would mean that for the first 200 pts you would get $20, for the next 400 pts you would get $35, for the next 750 pts you would get $40 and so on. Let's look at the two extremes of this stupid system:
Level 1: 200 pts = $20 so you earn $10 per 100 pts. Level 6: 3500 pts = $100 so you earn $2.86 per 100 pts.
So, this poor player, who has reached level 6, and in doing so earned BBP a fortune in rake, for in fact to reach level 6 he has not earned just 3,500 points, but an incredible 8100 points, is being rewarded for his loyalty at less than 1/3rd of the rate of a beginner. Good scheme, eh?
you are a bit mistaken here, bigbet gives money before u reach points to keep that money. so if u get 20$ when u reach 200 pts, then those 200 pts are for 10$ and you need to earn 400 points for those 20$ in order to keep those 20$. so Level 0 10$ - 200 pts Level 1 20$ - 400pts Level 6 100$ - 5000pts i don't know what r u crying about, u are effectively getting 25% rakeback for the rake you earn in this bonus (and that too much more at earlier levels so its easier to complete the promotion). If you are not happy with this promotion stop whining and deposit yourself to get almost equivalent rakeback deal.
i agree. i think a lot of people has been misled when signing up for this. this promotion is really ridiculous if its structured like that. the more you play the less u get rewarded? it doesnt make sense. the amount of rake generated for 5000 points is $500. VIP points = $ raked * 10. THat is equivalent to 20 percent rakeback, paid only when u complete the points.
i will definitely recommend you cashing out once you can withdraw and apply for higher rakeback at any other sites and depositing your br from bigbet. furthermore u get ur rakeback faster (weekly) to pad your roll.
Joined: Aug '09
Location: Chile
Age: 37 (M)
Posts: 1353
Posted by p1994219:
Posted by pothead2012: @ P1994219 If u cash out before complete the bankrollbuilder u will loose the bonus u already got til now which means the initial 10 , 20, and the 35 at least thats what i think u should talk to theyr support if u wanna know for sure
I contacted support with chat: this bonus really is not easy money!!! For example if you have 100$ in 700 points and you want to cash out, you can cash out 35$ (100$ - (10$+20$+35$))...(and if you have more than 50$!). I think there are 10000 much more poker bonuses than this in other poker rooms!! I will not play anymore in BigBet Poker for a while! ty
I don't get it this. I mean why they discount the first 2 level if you have already paid them. I understand that you can not withdraw the $35, because they give that money in advance.
So the question here is when you are able to withdraw all your money, after 8100 points or after making 13100.
I think it is important to know the rules. I really like BBP, what they offers and how John has treated us here, but I want to have the things clear enoguh before playing at BBP.
Joined: May '09
Location: India
Age: 37 (M)
Posts: 4873
Posted by Plexo I don't get it this. I mean why they discount the first 2 level if you have already paid them. I understand that you can not withdraw the $35, because they give that money in advance.
So the question here is when you are able to withdraw all your money, after 8100 points or after making 13100.
I think only 35 will be deducted,( he must be mistaken). as for ur second question i think its 13100
Joined: Feb '09
Location: Latvia
Age: 70 (M)
Posts: 27
Posted by SuperNoob: you are a bit mistaken here, bigbet gives money before u reach points to keep that money. so if u get 20$ when u reach 200 pts, then those 200 pts are for 10$ and you need to earn 400 points for those 20$ in order to keep those 20$. so Level 0 10$ - 200 pts Level 1 20$ - 400pts Level 6 100$ - 5000pts i don't know what r u crying about, u are effectively getting 25% rakeback for the rake you earn in this bonus (and that too much more at earlier levels so its easier to complete the promotion). If you are not happy with this promotion stop whining and deposit yourself to get almost equivalent rakeback deal.
God, this is getting worse!
So you are saying that even when I have earned *an additional* 400 pts for level 2, I still won't have actually earned that bonus until I have earned *another* 600 pts? What a joke!
Also, P1994219 has been told by support that, even when he reached the 700 pts. necessary before you can withdraw, he will still have his bonus money deducted! So, how do we actually get our hands on this so-called bonus?
I'd like to check your "equivalent to 25% rakeback" assertion. But it is proving rather difficult as I can find nowhere on the BBP site where they actually inform you of how these points are earned (only Reward points, and they are different). In fact I can find nowhere where they state that the bonus is not actually withdrawable after 700 pts have been earned and I can find nowhere where it states that BBP are giving you the bonus *before* you earn it, as you state above. Nothing in the the BRM promotion T&C's either.
So, please share your sources, as BBP have nothing in writing and seem to be making it up as they go along.
BRM, are you happy with the way BBP are running this promotion? If you are, then I'd like to hear your defence of their, at best, dishonestly misleading promotion description. If not, what are you going to do about it?
BBP or BRM, can I have some reasoned explanations for all the anomalies I have pointed out?
Joined: Jan '09
Location: New Zealand
Age: 36 (M)
Posts: 463
People arguing about freemoney >_>.
Lets see, since you're getting bonus money before you earn it. This type of promotion is actually better than ANY of the no deposit bonuses offered here on BRM EVER. All the other rooms require you to RAKE a rediculous amount of money before they issue a bonus for you to keep.
Seeing as other sites give you 10 or 20$ to start off with and you have to rake a ton to get any bonus releases. Here on BBP you 200 vip points is 20$ rake (by the way 20$ in rake isn't very hard to do, what most people do is just donk their roll and complain).
10 vip points = 1$ rake, this isn't just for BBP, but for the ENTIRE merge network. After raking 200 vip points you've earned your 10$ and 20$ is then issued on your account which gives you addition boost to your bankroll and you continue to rake while more bonuses continue to be issued BEFORE you earn it and this process continues hence the "BANKROLL BUILDER PROMO". The promotion is about building a bankroll not "hi, Im only half way through the promo, but I hear i can withdraw the money and not come back, kthxbye"
When you withdraw while the promo is still on, whatever current level of bonus is cancelled and therefore the promo money is taken back. Reasonable seeing as you haven't earned that level of bonus yet, but whatever you previous levels of bonus you completed, the money is yours to keep.
Though I don't see where vip points are explained but I can assure you 10 vip points is earned when you rake 1$. This goes for all poker rooms on the merge network. And when you accumulated enough vip points, you can actually use those points in tourneys at the cost of 100vip points per $1 (10% rakeback but for tourneys, use some maths )
BBP is very lenient because once you get your no deposit bonus, you can withdraw and deposit for their "First deposit bonus" which is 83.33% rakeback (personally I find their first deposit bonus more rewarding than anything else). After you clear the first deposit bonus you can get rakeback. Most poker sites don't allow you to get rakeback once you recieve the no deposit bonus (Hi, Full tilt).
I've so far recieved the no deposit bonus, completed the full first deposit bonus (earned 6000 vip points to clear the full bonus) and now I have rakeback.
The withdraw takes about a day (100$ into my moneybookers account in 5 hours) after all verification docs are vertified. Bankroll is currently at 1020$ and still increasing
Oh the rakeback for BBP is daily by the way which is another bonus ^^
i realy don`t understand ur problem stevecut!! Like Doomsday sayed its by far the best NDB u can get here at the moment and to ur problem with the points there is a button on the lower site of the lobby named Player Admin press it and then click on account verification and there will be another one called points and one called point ledgers right between 4.5 FAQ and Sng leaderboard!!!!!!
And to all ur complayinig : They give u FREE MONEY so please get ur head out of ur butt
Joined: Feb '09
Location: Latvia
Age: 70 (M)
Posts: 27
Posted by pothead2012: i realy don`t understand ur problem stevecut!! Like Doomsday sayed its by far the best NDB u can get here at the moment and to ur problem with the points there is a button on the lower site of the lobby named Player Admin press it and then click on account verification and there will be another one called points and one called point ledgers right between 4.5 FAQ and Sng leaderboard!!!!!!
And to all ur complayinig : They give u FREE MONEY so please get ur head out of ur butt
Wow! You're right. How did you find that? Who'd have thought to look under "Account Verification" for an explanation of the VIP points scheme and rake? Obviously my head was too far up my butt to logically deduce that one. OK so let's do some calculating.... be back soon.
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