Joined: Apr '09
Location: Sweden
Age: 56 (M)
Posts: 582
Today i register for 1. 50 double up sit&goes whit 10 players. When i played a little bit my internet connection faild. After 1 hour they fix it and when i logged in i could see that i end up as player nr. 6 Had chat whit the poker support and they cant do anything..Talk whit you bla bla. Well had maybe lose it anyway but it so frustrate when i cant play for it.. But is liké thay say... Easy come easy goes,,, Now i must crack the safe again,,
Joined: Jan '09
Location: Italy
Age: 53 (M)
Posts: 3871
Posted by fejset: Today i register for 1. 50 double up sit&goes whit 10 players. When i played a little bit my internet connection faild. After 1 hour they fix it and when i logged in i could see that i end up as player nr. 6 Had chat whit the poker support and they cant do anything..Talk whit you bla bla. Well had maybe lose it anyway but it so frustrate when i cant play for it.. But is lik?hay say... Easy come easy goes,,, Now i must crack the safe again,,
I know it sucks but not much you can do about it since it was your service lost not the poker rooms. Since the other players were able to continue playing out the game. Take B1's advice, but if you actually use it then you have to take a pic and post it here on BRM.
Posted by fejset: Had chat whit the poker support and they cant do anything..Talk whit you bla bla.
I'm shocked that you did went to the poker support as maybe you wanted a refund, as said above, it's the service who failed and not the poker room so go to your internet provider service and ask them the refund and not the poker room
Joined: Feb '08
Location: United Kingdom
Age: 35 (M)
Posts: 1886
Could have been worse. I've lost my connection for hours in the middle of a mtt with a huge pot and not made the payouts. I live in a student residence and sometimes connection disappears for a while with no warning. It makes me really angry but there's nothing anyone can do. You can't expect the pokerroom to wait for you to reconnect. Otherwise tourneys would never finish.
Joined: May '08
Location: Sweden
Age: 55 (M)
Posts: 1362
This is a reeeeeeeeeeeal bitch. Has happened to me four or five times. I have bad wires in the house, and its my own house, so I can't blame anybody either. Twice in double up SnG:s. Once I was a massive chipleader, so I ended up in first place anyway, and once in the beginning, so I just lost a few hands, and was right back on track again.
Two times in MTT:s, and I dont think it changed the result much. Usally I get it up running within ten minutes. Now, I have two Internetconnections, one is wireless, so f**k you bad wiring! That's what happens when you f**k up! You're out of here!
Change internet provider. Most of times we think conection failure is dependin on poker room but it's difficult to say. All of us had, almost once, same problem and there's nothing to do. Just to know, what is the poker room you were playing on ?
Joined: Apr '09
Location: Sweden
Age: 56 (M)
Posts: 582
Posted by MANUEDO: Change internet provider. Most of times we think conection failure is dependin on poker room but it's difficult to say. All of us had, almost once, same problem and there's nothing to do. Just to know, what is the poker room you were playing on ?
Carbon poker But it was my internet provider that had some problem.. And not the poker software,, Now i dont now if i dare to play more Think if it happend again.. But Had alreday lost 38$ today so maybe i should stop playing But the human is soo stupid. So i will never stop playing. He he he
god help us 
