Joined: Nov '09
Location: United States
Age: 35 (M)
Posts: 6
I earned over 2000 vip points yesterday alone (not sure of total so far) but I have not received the bonus. It said the prize would be credited within 24 hours so I figured it should come in today sometime.
------------ Okay I have now earned around 4000 points but I have not received any of the bonus/prizes. Should I contact bigbetsupport or is everyone else getting the same delay?
Edited by dantheman733 (02 December 2009 @ 13:33 GMT)
Posted by dantheman733: I earned over 2000 vip points yesterday alone (not sure of total so far) but I have not received the bonus. It said the prize would be credited within 24 hours so I figured it should come in today sometime.
------------ Okay I have now earned around 4000 points but I have not received any of the bonus/prizes. Should I contact bigbetsupport or is everyone else getting the same delay?
Pop onto live chat Dan and we'll ensure you're up to date.
Please note that the Current Standings are in the news section!!
Joined: Mar '08
Location: United Kingdom
Age: 50 (M)
Posts: 2
I have not played for a few weeks, but still not got my $50 for hitting the first 2k mark. I checked against news and I was over 2000 before 17th December, even though it says I only had 1446 points. How are the race points worked out? Is it BigBet Live Chat I need to talk to, or Live Chat here at Bankrolll Mob? I left a message at BigBet before Xmas and heard nothing back. Cheers, PokerPro2009
Posted by SatnWent: I have not played for a few weeks, but still not got my $50 for hitting the first 2k mark. I checked against news and I was over 2000 before 17th December, even though it says I only had 1446 points. How are the race points worked out? Is it BigBet Live Chat I need to talk to, or Live Chat here at Bankrolll Mob? I left a message at BigBet before Xmas and heard nothing back. Cheers, PokerPro2009
Hi SatnWent,
I'm checking your account but please pop onto BigBetPoker Live chat and we'll be able to sort your account out for you.