Joined: Aug '09
Location: Sweden
Age: 36 (M)
Posts: 81
I reported to bwin that players where spamming the pass to the BRM tourney in the chat. here is the answer I got :
Thank you for your e-mail.
Please be kindly informed that in order for us to ivestigate the issue of other players revealing the password needed to enter private tournaments we will need the nickname of the players involved.
We kindly request that if you have noted these players nicknames, please send them to us in an e-mail so we may investigate further.
Please note that we have now credited a $5.50 tournament ticket to your account as gesture of good will which is valid till the 2010-01-13.
You will be able to confirm the available ticket by logging in to your account via the webpage and clicking on My Account My Poker.
We would like to take this opportunity to apologise for the inconvenience caused and please do not hesitate to contact us again for any further information that you may require. Our Customer Service team will be more than happy to assist you.
Kind regards,
Your bwin customer service team b'inside Green Members
bwin acknowledges its commitment to responsible gaming
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